Infinity 200300, Manual, Page: 45 / 52

44
Ordercode: 200300
TCYC-7 Cyclorama
Maintenance
The Showtec Infinity TCYC-7 Cyclorama requires almost no maintenance. However, you should keep the
unit clean. Otherwise, the fixture’s light output will be significantly reduced. Disconnect the mains power
supply and then wipe the cover with a damp cloth. The front glass panel will require weekly cleaning, as
smoke-fluid tends to build up residues, reducing the light output very quickly. Do not immerse in liquid.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections
with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying
electric power.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01)
All screws used for installing the device or parts of the device have to be tightly connected and must
not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
Troubleshooting
No Light
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
If the light effect does not operate properly, refer servicing to a technician.
Suspect four potential problem areas as: factory reset, the power supply, the LEDs, the internal fuse.
01)
First try to reset the device to its original factory default settings
(15. Reset Factory Settings see page 25).
02) Power supply. Check that the unit is plugged into an appropriate power supply.
03) The LEDs. Return the Cyclorama to your Infinity dealer.
04) The internal fuse. Return the Cyclorama to your Infinity dealer.
05) If all of the above appears to be O.K., plug the unit in again.
06) If you are unable to determine the cause of the problem, do not open the Cyclorama, as this may
damage the unit and the warranty will become void.
07) Return the device to your Infinity dealer.
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01)
Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.