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 Infinite Peripherals, Inc. 

 www.ipcprint.com

  

Page 21 

 Lin

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a-pro 4 User Manual v1.00  

 

 

Troubleshooting 

 

Barcode Scanning 

 

If you’re having problems scanning barcodes refer to the table below for 
possible causes. 

 

Item 

Problem 

Possible Cause 

Scanner does not 
turn On. 

* Lin

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a-pro 4 battery is to low. 

* Lin

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a-pro 4 not turned on by software. 

* Faulty scan engine. 

No barcode data 
returned during 
scanning. 

* Unreadable barcode. 
* Lin

ē

a-pro 4 battery is to low. 

* Faulty scan engine. 
* Software decode incorrectly. 

Partial barcode 
data returned 
during scanning. 

* Unreadable barcode. 
* Lin

ē

a-pro 4 battery is to low. 

* Faulty scan engine. 
* Software decode incorrectly. 

Unable to perform 
multi-scanning. 

* Multi-scan mode not enabled. 
* Software does not support multi-scans. 

Unable to hear 
scanner beep. 

* Sound mode not enabled. 
* Lin

ē

a-pro 4 battery is to low. 

Unable to scan 
certain barcodes 
symbols. 

* Barcode type is not enabled. 
* Barcode type is not supported. 

Table 6 

 
 
 

Summary of Contents for Linea-PRO 4 MSR

Page 1: ... iPod iPod classic iPod nano iPod shuffle and iPod touch are trademarks of Apple Inc registered in the U S and other countries iPad is a trademark of Apple Inc Infinite Peripherals Inc www ipcprint com Linēa pro 4 User Manual v1 00 ...

Page 2: ...nect specifically to iPod iPhone or iPad respectively and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance Compatibility Made for iPod touch 4th generation iPhone 4...

Page 3: ...r Linea pro 4 MSR 1D Linea pro 4 with 3 Track mag stripe reader and 1D barcode scanner Linea pro 4 MSR 2D Linea pro 4 with 3 Track mag stripe reader and 2D barcode scanner Linea pro 4 MSR 1D BT Linea pro 4 with 3 Track mag stripe reader and 1D barcode scanner and Bluetooth Linea pro 4 MSR 2D BT Linea pro 4 with 3 Track mag stripe reader and 2D barcode scanner and Bluetooth ...

Page 4: ...ontents 7 Getting Started 8 About Your Linēa pro 4 9 Charging Battery 11 Status Operating Modes 12 Attaching Device 13 1D Barcode Scanning 14 2D Barcode Scanning 15 Replacing Battery 17 Syncing 18 Developing Solutions 19 Troubleshooting 20 Card Reading 20 Barcode Scanning 21 Federal Communications Commission 22 Contact Information 24 ...

Page 5: ... ion Battery 1300 mAh Charging via USB to computer or Charging Station to Linēa pro 4 Provides auxiliary power to iPod touch and iPhone Magnetic Card Reader 3 Track Head Swipe Speed Minimum of 1 97 in sec MTBF 1 million swipes Bidirectional reading capabilities Barcode Scanner Class II 1D Laser 2D Imager Single Multi scan mode 1D MTBF 30K hours Laser Diode Mirror Unit 10K hours 2D MTBF 50K hours I...

Page 6: ...e 1D Barcode MDI 2000 Auto focus Imager Scan Engine 2D Barcode Barcode Type UCC EAN 128 EAN 13 EAN 8 UPC A UPC E UPC E1 Code 11 Code 39 Code 93 Code 128 GS1 Matrix 2 to 5 Code 11 2 of 5 industrial 2 of 5 interleaved Codebar MSI Plessey UK Plessey IATA ISBN ISMN ISSN S code Telepen RSS 14 RSS Limited RSS Expanded PDF417 microPDF417 Data Matrix QR code Aztec code Maxi code Micro QR code LEDs 3 green...

Page 7: ...Linēa pro 4 User Manual User s manual Table 2 Bulk Shipments may ship without cables and manuals in each box Software Drivers SDK Because of the continually evolving SDK the latest SDK are not distributed on CD For the latest Linēa pro 4 SDK s please visit our Linēa pro developer portal http dev ipcprint com Infinite Peripherals Inc www ipcprint com Page 7 Linēa pro 4 User Manual v1 00 ...

Page 8: ... information 1 Fully charge your Linēa pro 4 as recommended The battery pack should be fully charged before use to ensure long battery life Charging Battery Page 10 2 Install Software Barcode Scanning Card Reading requires software to be installed onto your iPod or iPhone Software is not provided with Linēa pro 4 Please contact your reseller or Infinite Peripherals for recommendations on Third Par...

Page 9: ...Linēa pro 4 Right side Figure 1 Linēa pro 4 Left side Infinite Peripherals Inc www ipcprint com Page 9 Linēa pro 4 User Manual v1 00 Volume Controls Scan Button On Off Audio Connector Scan Engine USB Sync Charge Port Figure 2 ...

Page 10: ...be used to process the information captured by the barcode scanner and magnetic strip reading feature Please consult your reseller for this software or contact Infinite Peripherals for recommendations on compatible third party software solutions Infinite Peripherals Inc www ipcprint com Page 10 Linēa pro 4 User Manual v1 00 ...

Page 11: ...ast 4 hours To prevent electrical damage to the Linēa pro 4 and or battery pack please use approved USB to Mini USB cables only Infinite Peripherals Inc www ipcprint com Page 11 Linēa pro 4 User Manual v1 00 Charging via USB cable type A to mini USB connected to PC 5V 260mA Figure 4 1 LED 33 of full charge 2 LED 66 of full charge 3 LED 100 of full charge Figure 5 ...

Page 12: ...cause of low battery The following table and figure explain these conditions and LED indication Figure 6 Battery Status Button Operating Status All LED is OFF Linēa pro 4 is in sleep or ready mode Middle LED is FLASHING Linēa pro 4 is in sync mode Multiple LED is ON Linēa pro 4 is displaying battery level status Table 4 Infinite Peripherals Inc www ipcprint com Page 12 Linēa pro 4 User Manual v1 0...

Page 13: ...ot accidentally damaged The figures below show how to attach your device to the Linēa pro 4 1 Unlock the top cover as shown in figure above Figure 7 2 Slide the device as shown in the figure above Figure 8 3 Replace the top cover as shown in the figure above Figure 9 Infinite Peripherals Inc www ipcprint com Page 13 Linēa pro 4 User Manual v1 00 ...

Page 14: ...es To scan a 1D barcode fist activate the scanner Then position the scan head as close to the barcode label as possible so that the scan line crosses both ends of the barcode as shown in the figure below Slowly pull back the unit increasing the distance between the barcode and scan head until the barcode has been read by the scanner 15 20 cm Scan button Figure 10 Infinite Peripherals Inc www ipcpr...

Page 15: ...To scan a 2D barcode fist activate the scanner Then position the scan head to center the red aiming laser near the center of the barcode and the illumination box is over the outer edges of the barcode as shown in the figure below Slowly pull back the unit increasing the distance between the barcode and scan head until the barcode has been read by the scanner 15 20 cm Scan button Figure 11 Infinite...

Page 16: ...g up as shown in the figure below Keep the edge of the card flat on the inner base of the reader to ensure that the magnetic strip passes over the read head evenly Swipe direction Figure 12 User Notes To use the magnetic card reader feature special software must be used to read and process the card information Please consult your reseller if this software is available or contact Infinite Periphera...

Page 17: ...ch to the left as shown in the figure above Figure 14 3 Lift the battery cover as shown in the figure above Remove the existing Battery pack Reverse Steps 1 2 to install the new battery pack Notice Use only factory recommended replacement battery to prevent damage to the Linēa pro 4 Infinite Peripherals Inc www ipcprint com Page 17 Linēa pro 4 User Manual v1 00 ...

Page 18: ...he steps below 1 Connect the Linēa pro 4 to a computer using a Mini USB cable as shown in the figure below 2 Wait for the sync mode 2 beeps and the center LED flashes green The Linēa pro 4 should now be in sync mode Refer to the iTunes documentation for syncing your iPod and iPhone Sync Mode LED Figure 15 To disable sync mode exit iTunes then unplug the Linēa pro 4 from the Mini USB cable Infinite...

Page 19: ...es the use of the Linēa pro 4 SDK The SDK incorporates an API specifically for developing application to use the barcode scanning and card reading capability of the Linēa pro 4 For details on using the Linēa pro 4 SDK please refer to the SDK s documentation For the latest Linēa pro 4 SDK s please visit our Linēa pro developer portal http dev ipcprint com ...

Page 20: ...netic strip refer to the table below for possible causes Item Problem Possible Cause 1 No card data returned during swiping Linēa pro 4 not turned On Card inserted incorrectly Swipe method incorrect Faulty read head Unreadable magnetic strip 2 Partial card data returned during swiping Swipe method incorrect Faulty read head Unreadable magnetic strip Table 5 ...

Page 21: ...ata returned during scanning Unreadable barcode Linēa pro 4 battery is to low Faulty scan engine Software decode incorrectly 3 Partial barcode data returned during scanning Unreadable barcode Linēa pro 4 battery is to low Faulty scan engine Software decode incorrectly 4 Unable to perform multi scanning Multi scan mode not enabled Software does not support multi scans 5 Unable to hear scanner beep ...

Page 22: ...rdance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the f...

Page 23: ...sure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ...

Page 24: ...9 222 0300 Fax 949 222 0375 www ipcprint com MobileSales ipcprint com HQ and Main Distribution Facility Infinite Peripherals Inc 3104 N Arlington Heights Road Arlington Heights IL 60004 Phone 847 818 1260 Fax 847 818 1287 www ipcprint com MobileSales ipcprint com Technical Support Infinite Peripherals Inc 1124 Main Street Suite B Irvine CA 92614 Phone 949 222 0300 Fax 949 222 0375 www ipcprint com...

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