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USER MANUAL |
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21!
TROUBLESHOOTING – BARCODE SCANNING
If you are having problems scanning barcodes refer to the table below for
possible causes.
IItteem
m
P
Prro
ob
blleem
m
P
Po
ossssiib
bllee C
Caauussee
1
Scanner does not turn On.
* Infinea TAB battery is too low.
* Infinea TAB not turned on by software.
* Faulty scan engine.
2
No barcode data returned
during scanning.
* Unreadable barcode.
* Infinea TAB battery is too low.
* Faulty scan engine.
* Software decode incorrectly.
3
Partial barcode data returned
during scanning.
* Unreadable barcode.
* Infinea TAB battery is too low.
* Faulty scan engine.
* Software decode incorrectly.
4
Unable to perform multi-
scanning.
* Multi-scan mode not enabled.
* Software does not support multi-scans.
5
Unable to hear scanner beep.
* Sound mode not enabled.
* Infinea TAB battery is too low.
6
Unable to scan certain barcodes
symbols.
* Barcode type is not enabled.
* Barcode type is not supported.
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