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Table 5.1 Identifying possible power connection issues 

NOTICE:

 Only professionally trained automotive personnel should investigate, identify, and remedy any power-related issues, 

working in a nonhazardous area, using safe practices and equipment. 

Step   Vehicle 

engine status  

Guidelines  

 

If the wire is damaged, remove the unit from service until you can replace the TGX 
power cable. Contact Industrial Scientific.  

On 

Voltage check  

Measure the voltage of each wire.  

 

The red (battery)  wire should produce a reading greater than or equal to 12VDC. 

 

The white (ignition) 

wire’s

 reading should be similar to that of the red wire. 

 

The black wire should produce a zero reading.   

If any of the readings do not match the values noted above, the installation of the power cable 
may be incorrect or the vehicle charging system is not delivering sufficient voltage.  

 

Off 

If the wiring is 

incorrectly

 installed, examine the power cable for damage.  

 

If 

undamaged

 reinstall as needed.  

 

If damaged, remove the unit from service until you can replace the TGX power cable. 
Contact Industrial Scientific. 

Check the vehicle charging system and repair as needed.  

Note:

 

If the vehicle has a “smart alternator”, it is possible that its lower voltage 

levels are at or 

lower than the unit’s 

Critical Low Voltage setting. This can prevent TGX power on or power 

off. As needed, review this

 setting 

and consult the vehicle manufacturer for more 

information.   

    LED Check 

As noted below, each LED can be in a different state.  

  Solid green 

 

Solid amber 

  Solid red 

 

Blinking green 

 

Blinking amber 

 

Blinking red 

 

Off 

 

 

 

 

Some general LED patterns are described below.   

 

Lights are green with no red or amber lights  

If all lights are 

solid

 

green for the unit’s 

equipped, enabled functions, the unit is receiving power and is 

operational. When a wireless light is 

blinking green

, the unit is transmitting data. 

 

The system light is green, but some lights are off  

If a feature is disabled or is not available for that unit, its indicator light is off. For example, the satellite 
LED will be off for a Cellular-only Unit.  

 

 

Summary of Contents for TGX

Page 1: ...Product Manual The Safety Team s Resource for Setup Installation and Operation Edition 1 May 30 2020 Part number 17159042 1...

Page 2: ...ustrial Scientific Corporation Pittsburgh PA USA Industrial Scientific Co Ltd Shanghai China 2020 Industrial Scientific Corporation All rights reserved Published 2020 Revision 1 www indsci com tgxgate...

Page 3: ...unications 6 TGX operation and vehicle power 7 Antenna and Power Cable Requirements 7 Vehicle Requirements 8 TGX Specifications 8 Care 9 Chapter 3 11 Setup 11 Overview 11 Unpacking 11 Activation 12 Pr...

Page 4: ...iew 25 Power On 25 LED Check 27 Antenna or module error guidelines 31 Wireless Validation 32 Chapter 6 35 Operation Service and Warranty 35 Operation 35 Settings 35 Settings apps 36 Wireless Connectio...

Page 5: ...ow live monitoring 14 Table 4 1 Antennas adhesive pad and power cables 16 Figure 4 1 TGX hardware overview 17 Figure 4 2 Sample antenna placement 20 Table 4 2 Power cable wires to vehicle connections...

Page 6: ......

Page 7: ...mitted or received using the TGX Gateway or for failure of the TGX Gateway to transmit or receive such data Warnings and Cautionary Statements Table 1 1 Warnings and cautionary statements Read and und...

Page 8: ...nsult your physician or pacemaker or ICD manufacturer for additional guidance and recommendations Neodymium magnets have a strong attractive force Each can attract quickly when in close proximity to a...

Page 9: ...provinces interacting with such communications devices while in control of a vehicle constitutes distracted driving and is a punishable offense Compliance The TGX Gateway meets the standards and appro...

Page 10: ......

Page 11: ...e transmission of gas readings alarms GPS coordinates and other data to iNet Control This supports cloud based iNet Now live monitoring allowing remote visibility to in field conditions and potentiall...

Page 12: ...r V3 0 or higher Yes 17155915 Communications TGX Gateway uses LENS Wireless to communicate with gas detection instruments It uses cellular and satellite if equipped to transmit those communications to...

Page 13: ...ry voltage at which the TGX will power itself off Battery voltage requirements vary by vehicle and can be affected by operating conditions battery condition and other factors The critical low voltage...

Page 14: ...r input 10 30VDC 300mA 12VDC only use fused connections 5A fuse is recommended for the red battery wire 1A for the white ignition wire Indicator lights Six LEDs one each for cellular GPS satellite wi...

Page 15: ...SH 256 Mbyte Antennas and power cable TGX Primary Antenna LENS cellular and GPS antennas Neodymium magnet 10 kgf 22 lbf magnetic pull force TGX Satellite Antenna Satellite antenna Neodymium magnet 6 k...

Page 16: ......

Page 17: ...c products Table 3 1 Package contents Quantity Item part number Description 1 TGX Gateway varies US TGX 211 US and Canada TGX 221 a or Canada TGX 231 1 TGX Primary Antenna 17159196 Required for cellul...

Page 18: ...S N value format is XXXXXXX XXX Activation Code A C value format is XXXXXXX Preinstallation Settings TGX Gateway settings in iNet Control With activation now complete and before installation use iNet...

Page 19: ...reless settings and edit as needed LENS group Encryption key Optionally edit the GPS interval for more information see Settings Instrument settings To validate TGX wireless functionality later at the...

Page 20: ...e Group Xa Encryption keyb Menu LENS Wireless Setting Encryption Key Valuec Default or custom Menu Wireless Setting LENS Wireless Encryption Valuec Automatic or custom Menu Wireless Setting Encryption...

Page 21: ...area using safe practices and equipment The connection of power and completion of other installation tasks require the customer installer selection acquisition and use of equipment tools facilities a...

Page 22: ...lite Antenna 17159693 Satellite transmission Adhesive pad for TGX antenna s 17159620 Thin double sided adhesive circular pad 54 mm diameter Optional for mounting antennas when magnetic mounting is not...

Page 23: ...unting plate fastener opening 2x Satellite IMEI Mounting plate Mounting plate screw hole 4x Back view inputs Satellite cable input Iridium Input not used Zigbee LENS cable input Cellular cable input P...

Page 24: ...NS related settings made Equipped with a fully charged battery Not monitored by another gateway or wireless battery Note It is recommended a Ventis Pro wireless battery not be used however if no other...

Page 25: ...are two distinct phases to cable installation setup then connection IMPORTANT Complete all setup and connection tasks in the order shown below with the vehicle engine off 1 Setup 1 1 Antenna module pl...

Page 26: ...io frequency exposure limits ensure a minimum distance of 20 cm 7 87 from each antenna to all persons Place each module close to the point at which its cables will enter the vehicle interior Place the...

Page 27: ...m each wire s unterminated end Ensure the cable is protected from repeated bending or impact after installation Secure the cable so it does not vibrate or move during vehicle operation Protect the cab...

Page 28: ...For a vehicle with a non steel frame e g aluminum consult the vehicle s manual or contact the vehicle manufacturer to identify an approved ground point Voltage Start up Minimum 10VDC required The unit...

Page 29: ...Each cable Cellular shown is labeled for its SMA input as indicated below Match each antenna cable to its one and only SMA input on the back of the unit cellular shown When connecting a cable use car...

Page 30: ...nnector into the input until it clicks Test for a locked connection by gently pulling on the cable The unit is now ready for system validation As a reminder you will need the following An internet con...

Page 31: ...ctions e g buildings that can block wireless signals System validation requires that the Ventis Pro have no connection to iNet Control other than through the installed TGX Gateway To achieve this take...

Page 32: ...f no LEDs turn on try a hard boot Press down on the plug s locking prong and remove the plug from its input Wait approximately 10 seconds Examine the interior of the plug and check its connector pins...

Page 33: ...age If undamaged reinstall as needed If damaged remove the unit from service until you can replace the TGX power cable Contact Industrial Scientific Check the vehicle charging system and repair as nee...

Page 34: ...ates Do not power off until after the pattern stops The table below defines the meaning of each color pattern combination for each LED For example if the LENS LED is blinking green LENS is on and tran...

Page 35: ...etal objects near the roof mounted antennas Does not apply Antenna or TGX module error See the section Antenna or module error guidelines GPS is disabled Log into iNet Control and review GPS setting S...

Page 36: ...act Industrial Scientific iNet is disabled Contact Industrial Scientific LENS LENS is connected LENS is connected and transmitting data LENS is trying to connect Wait for a connection If the issue per...

Page 37: ...nly qualified personnel should use these guidelines and attempt to identify or remedy any issues Step Vehicle engine status Guidelines 1 Off Disconnect the power plug from the unit At the top of the p...

Page 38: ...l In iNet Control access Live Monitoring through the thumbnail or from the iNet Now drop down list 4 5 6 Locate the Live Monitoring user card for the TGX by serial number Power on the Ventis Pro press...

Page 39: ...entis Pro user card is red and indicating a panic alarm 10 To turn off the panic alarm press the instrument panic button 11 On the back of the TGX reconnect the satellite antenna On the front check th...

Page 40: ......

Page 41: ...ontinue operation after the vehicle engine is turned off Set the desired amount of time the unit will run between engine shutdown and TGX power off available values range from 1 to 240 minutes Note Wh...

Page 42: ...nstructions GPS Interval Set the interval at which the TGX will transmit its GPS location to iNet Control Settings apps As indicated below settings are maintained through two apps iNet Control and the...

Page 43: ...specific TGX unit and is printed on the label affixed to the top of the unit Value format SSID AwareXXXX Password ISCXXXXX IP XXX XXX XX X Power on the vehicle to power on the TGX On your smart device...

Page 44: ...ir range guidelines as outlined below Table 6 2 Range guidelines to maintain LENS Wireless connections Line of sight distance maximum Equipment items TGX Gateway to equipment items TGX to TGX 300 m 32...

Page 45: ...service is available be sure to allow sufficient time for the TGX to complete its start up boot up and make wireless connections up to six minutes GPS and Satellite reception require outdoor open sky...

Page 46: ...H CLAIM IS PLEADED IN CONTRACT OR IN TORT INCLUDING STRICT LIABILITY IN TORT AND WHETHER INDUSTRIAL SCIENTIFIC HAS BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES Industrial Scientific s total liabilit...

Page 47: ...ark Alberta T8H 0M3 Edmonton AB Canada Phone 1 780 467 2423 Fax 1 780 467 2105 Email edmontonadmin indsci com To locate a nearby distributor of our products or an Industrial Scientific service center...

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