Index EVEREST, Service Manual

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Index Everest Servicemanual v 3.0
BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-(0)920 203080 • T46-(0)920 203085 • E-MAIL info@indexbraille.com • http://www.indexbraille.com
Fault Possible explanation Possible solution
Low dot quality Not fixed anvils Screws on anvils profile
220 V printer on 110 V Change to 100 Voltage. The printer set for 220 V
will work on 110 but with very bad dot quality
Negative hammer/ Clean anvils/hammer, check paper quality
Anvils filled with
paper
Anvils is worn out
Change anvils, normally the positive will worn
out first.
Hammers is worn out Change hammers, normally the positive will worn
out first.
Hammers or power Run the test specified on page 20
transistors is bad
Not good combination
Exchange to new anvils it the result is not
of hammers and anvils acceptable, change also the hammers
Faulty type of software If the mainboard is equipped with version 1 PAL
is installed 6.xx or and Boot circuit and 10 Kohm on driving
higher on a board for transistors. Index can update the board to handle
up to 5.xx 6.xx and higher software.
No dots Not connected or bad Check cable
print head cable
Bad vertical Gear wheel not fixed to Clean the motor axle and gear wheel, than glue it
alignment the stepper motor with “Locktite 638”
Worn out or smashed Exchange the gearbar on the printing head
gear bar on printhead
Printer calculation
Reduce the speed on option/print quality.
resolution limitation
maximum 0,3 mm.
Software bad adjusted
Can be after a new software is implemented,
especially from version up to 5.48 to versions
6.xx and higher
Squeezed first Software below 6.48 Install 6.48 (5.48 version 1 board) or higher
line or lines have reduced torque software
when starting motor
The axle is dirty
Clean the axle with alcohol.
Bearings for printing Tight the screws and check that the bearing are
head is not fixed lined up with the print head axle line. If not bend
the bearings into correct position.
Can not load Different versions of Install the new version of the program in Everest
own braille table the program in the than load the own tables into Everest.
printer and support See: Transfer your own table to a new version of
program the support program.
Can not load Version 1 board and a) Load program 5.xx instead
a new program program 6.xx or b) Send the board to Index to be updated to a
higher. version 2 board.
Keys have Basic software by Install the Everest program with “install new”.
different mistake loaded on Follow instructions page 32.
functions Everest
Fault detection