• If your computer failed to start after installing the USB
3.0 PCI Express card:
1. Turn off the computer, remove the USB 3.0 PCI
Express card, and try restarting the computer.
2. If the computer starts successfully, it means the
card was not inserted into the PCI express slot
correctly.
3. Please clean the golden PCIe connector on the
card using a soft brush, soft rubber, or a cotton
swab. If this does not resolve the issue, try
changing to a different PCI Express slot.
9
Chapter 3: Troubleshooting Tips
•
If the card or devices connected to the computer do
not seem to be working properly, please perform the
following basic troubleshooting steps:
1. Check that all cables are securely connected in the
proper places.
2. Make sure the USB device’s power is turned on.
3. Make sure the PCIe card is properly installed and is
connected to power.
4. Make sure there is no problem with the card
installation.
