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Q: LED indicator turns off during offline offline clone.
A: Hard drive with bad sectors might not be directly cloned. It is advised to repair the bad
sectors first or simply replace it with a new hard drive.
Q: I cannot see the capacity remaining in HDD B after the offline clone.
A: If the capacity for HDD B is bigger than HDD A, the capacity remaining in HDD B upon
completion of the offline clone should be formulated to a new partition. Go to Control
Panel and select Administrative Tools. From there, choose Computer Management. On
the left panel, select Disk Management. Windows should now give you the option to
initialize the disk.
Q: Why can I not read more than 2TB?
A: The MBR is an old style which has limitations that allowing only partition sizes less than
2TB and only four primary partitions. You need to convert MBR to GPT if you want to
make your partition size larger than 2TB.
Q: Can I recover my data in HDD B?
A: All data in HDD B will be deleted once offline clone starts. Before you attempt to clone
your hard drive, we highly recommend backing up all your data first.
Q: How come my hard drives are not showing up?
A: Disconnect the FD2005 from your computer. Wait a few moments and then reconnect
the device; Connect the FD2005 to another USB port. If the problem still exists, the
hard drive might need to be reformatted. If needed open up Disk Management which
can initiate / format / partition hard drives. You can also use third-party software such
as Fdisk, DM or PQ Magic to do this.
Support
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