Set Top Box USER MANUAL
9
h. Parental Control
Your box has child protection options. Select the ‘Parental
Control’
option
from main menu and enter your
PASSWORD. (The default PASSWORD is set to “0000” for
all new boxes)
•
Activate ‘Channel Lock’ to protect individual
channels from unauthorized access.
When this option is activated, you can select the
channels you want to protect ‘Lock By Channel’
menu.
Locked channels require a Password entry before
Audio and Video is decoded.
•
Use the option ‘Change Password’ to specify an
individual PASSWORD.
i. PVR Functionality
Your receiver is prepared for PVR functionality (Personal Video Recording) which allows you to record
and playback of events via your mobile hard disk drive.
Please contact your Operator to get informed about how to activate your PVR functionality on your
device!
Once your Set-Top-Box has PVR functionality activated you can use following functionality:
•
Press the
PORTAL (blue) key
to access the file browser of recorded or available multimedia files
on your connected hard disk drive.
•
Press the
PLAY (
) key
to play a selected file from the file browser.
•
Press the
PLAY (
) key
while watching a programme to start Timeshift and to continue watching
later by pressing the key again.
•
Press the
REC ( ) key
to start an instant recording while watching a programme.
•
Press the
FWD (
) key
to move faster forward while playing a programme or multimedia file.
•
Press the
REW (
) key
to move fast back while playing a recorded programme.
•
Press the
GOTO (
) key
for fast jumping forward in the recorded programme.
•
Press the
STOP ( ) key
to stop a playback or a recording.
Stop video
Start video / Pause
Video in watching
mode
Start Recording
Go to next
chapter / Next
tag
Fast Forward
Rewind
Set Top Box USER MANUAL
10
TROUBLESHOOTING
Symptom
Possible cause
Remedy
No picture and no sound
Input cable connectors not fully
plugged in
Check Input cable connectors
on Digital Set Top Box and TV
No channel list or wrong channel list
Complete an automatic
channel scan
Short circuit in input connector lead
Turn off your box, remove
short circuit and then turn on
again
Defective or missing cable connection
Check all cables
Loose connectors or cable too long
Check connectors and shorten
cable
TV not set to the correct input
Consult your TV manual
Sound but no picture
Input cable connectors not fully
plugged in
Check Input Cable connectors
on Digital Set Top Box and TV
Channel is being broadcast with
altered Parameters
Do an automatic search (see
‘Extended channel
installation’)
Poor image quality or no
colours
Defective cable
Please exchange video cable
Inappropriate video type selected
Set video input at your TV to
either HDMI 1, HDMI 2, HDMI
3, Video, CVBS or External.
Select PAL as video format at
TV set.
Chinch connectors not fully plugged in
Check Chinch connectors on
Digital Set Top Box and TV
Cannot receive station that
you could receive before
Channel is no longer broadcast
None
Channel is being broadcast with
altered parameters
Do an automatic search (see
‘Extended channel
installation’)
You have not or not correctly inserted
your smartcard
Insert your smartcard with
the electronic chip face down
Audio and Video are not
descrambled
The smartcard has expired. Check the
smartcard information in the ‘System
Status’ menu.
Contact your cable operator
about your subscription
Transport stream defect
Unplug power of the receiver
and then plug in again
Remote control is not working Flat batteries (2x AAA)
Replace batteries
Obstacle in between
Remove obstacle
Certain stations cannot be
received from time to time
Some services are not transmitted 24 hours a day and will be
unavailable when the channel is off air. This is not a fault.
If none of the above suggestions work, try unplugging your Set-Top-Box and then plug it in again. If this
does not work, contact your Operator or a qualified repair technician. Never attempt to repair your
box yourself
.
