Troubleshooting
NOTE: PowerVar’s MPMView software is crucial for troubleshooting power system (inverter/charger and battery)
issues.
This software can be downloaded here:
http://connectivity.powervar.com/mpm/download.asp
MPMView software manual can be downloaded here:
Basic Troubleshooting
Problem
Possible Cause
Action you should take
MPM does
not power up
and has no
audible alarm
On/Off button is not pressed long
enough
Press and hold the On/Off switch for
at least 3 seconds.
Invalid Battery and Invalid Input
AC.
Check wall socket and test for
proper line voltage.
MPM input power cord is not
plugged in
Plug in input power cord
Output fuse is open
Reduce load replace fuse and test
Backup time is
less than
expected
Battery is not fully charged or
battery is worn out.
Recharge battery for at least 24
hours and retest backup time.
MPM seem
normal, but the
load will not
turn on.
power cord is loose or not
connected between MPM output
and load.
Connect computer input power cord.
The MPM indicates the presence of Warning (yellow) and Severe (red) Alarms and Conditions via the RUI
(Remote User Interface) and via the Clinic View taskbar application.
“
1
/
4
Full” LED provides Low Battery indication
