Revision 3.0
MINI METER OR EE MODULE OUTDOOR INSTALLATION GUIDE
Integrated Metering Systems, Inc.
21
7.0 RMA Policy
7.
Returned Material Policy
After acceptance, all sales of meters are final. IMS, in its sole discretion, authorizes product
returns in appropriate circumstances, subject to such conditions as IMS may specify. Any such
return is subject to the express prior authorization and approval of IMS. Buyer must notify IMS
at 800-488-3594 (telephone) or 727-539-1984 (fax) and request a Returned Material
Authorization Number (RMA Number) and state the specific reason for return. Unauthorized
returns will not be accepted.
When requesting an RMA Number please supply the following information:
1. Distributors name and address
2. Model number of meter
3. Original purchase order number
4. Reason for return
All paperwork and boxes must be marked with an RMA number issued by IMS. All authorized
returned materials must be shipped freight prepaid to IMS to the address specified below. IMS is
not responsible for uninsured packages or packages lost by your carrier.
Integrated Metering Systems (IMS)
11701 S Belcher Rd., Suite 123
Largo, FL 33773
All returns are subject to a handling/restocking charge, except for product shipped in error or
products under warranty. All charges (modification, repair, restock etc) related to returned
products will be determined by IMS upon evaluation. All shipping costs are the responsibility of
the buyer.
METERS RETURNED FOR CREDIT*
Replacement meter ordered
•
RMA Number requested by stocking distributor for credit must be
accompanied by a purchase order for material of equal or greater value.
0% Restock Charge
NO replacement meter ordered
25% Restock Charge
METERS RETURNED FOR REPAIR (STILL UNDER WARRANTY)*
No defects found
$75.00 evaluation charge
Defects not covered under warranty
Charges upon evaluation
Defects found covered under warranty
No Charge
METERS RETURNED FOR EVALUATION (NO LONGER UNDER WARRANTY)*
Evaluation charge of $75.00 applies
Other charges will apply depending on evaluation by IMS
*Prices are as of May 01, 2009 and subject to change
Shop for Power Metering products online at:
1.877.766.5412
www.
PowerMeterStore
.com