10. Troubleshooting
NO. problem
Cause
Solution
1.the plug does not be put in
the wall socket
Put the plug in the wall socket
2. the wall socket does no t
work
Make sure the wall socket ha s
220V/50Hz power supply
3. loose fuse
Make sure the fuse is tighten
4. power off
Switch the power from “off” to “on”
below the screen
1
The
appliance
does
not
work at all
5.sleep mode
Switch the power from “off” to “on”
below the s creen and press the S T-BY
button
1. no sound input
Switch on the sound; make sure the
sound plays
2. no signal
Connect the DVD/TV and the product
correctly
3. wrong play mode
Switch to the right play mode
accordingly
2
No voice
4. Mute mode
Press any button
3
The
subwoofer
no voice
Wrong connection of th e
subwoofer and the main
machine
Connect the subwoofer and the main
machine correctly
1. bad sound input
Input the right sound
2. Interference by mobile
phone or others
Avoid the high frequency products’
interference
3.bad signal input
Tighten the signal line
4
noise
4. strong signal input
Volume down the sound input or adjust
the volume
1.wrong angel of the remote
Aim at the reception when using the
remote
2.long distance of the remote
usage
Remote distance in 5 meters
3. bad batteries
Replacing batteries
5
Remote
failure
4.wrong batteries
Use right batteries
6
No voice of
the 2.0 RCA
input
Signal line insert into mp3 jack Make sure right connection of signal
line; at the 2.0 mode, use mp3 first then
2.0 RCA input
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