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CUSTOMER SUPPORT
Before contacting customer support, please see the troubleshooting guide above.
Upon unpacking your air conditioner,
please be sure to write down the model and
serial number of your unit
. This will be needed should your unit require servicing in the
future. The number is found on a barcode on the right side of the air conditioner and on a
similar barcode on the outside of the box the unit came in.
We recommend holding onto the box, but as many people do throw it away, and the air
conditioner itself gets installed in a window, it can be difficult to access this serial number
later.
Model number: __________________ (One of the numbers mentioned on the cover of
this manual). Your exact number is found on your box or on the rating label sticker on the
right side of the unit.
Serial number (11 digits) __________________
Please keep this manual for your records!
Visit our website to contact us, find answers to Frequently Asked Questions, and for other
resources which may include an updated version of this user’s guide.
WWW.IMPECCA.COM
If you wish to contact us by phone, please be sure to have your model number and serial
number ready and call us between 9:00am and 6:00pm ET, at +1 866-954-4440.
Keep tabs on Impecca’s newest innovations & enter contests via our social network feeds:
www.facebook.com/Impecca/
www.instagram.com/impecca/
@impeccausa
