11
TRoUBleshooTInG TIPs:
Problem
Possible Causes
Remedies
Unit does not start when
pressing on/off button
P1 appears in the display window
Drain the water in the bottom tray
Room temperature is lower than
the set temperature (cool mode)
Reset the temperature
Room not cool enough
The windows or doors in the room
are not closed
Make sure all the windows and
doors are closed
There are heat sources inside the
room
Remove the heat sources
if possible
Exhaust air duct is not connected or
blocked
Connect the duct and make sure
it can function properly
Temperature setting is too high
Decrease the set temperature
Air filter is blocked by dust
Clean the air filter
Machine noisy or vibrates
The ground is not level or not flat
enough
Place the unit on a flat, level
surface if possible
Gurgling noises
The sound comes from the flowing
of the refrigerant inside the air
conditioner unit
This noise is normal
Power shuts off in heating mode
The automatic overheat protection
function kicks in . When the tem-
perature at the aur outlet exceeds
158°F/70°C, the device will automa-
tically shut off .
Switch on again after the unit has
cooled off .
Impecca customer support can be contacted in the following methods:
• Online 24/7: www .impeccausa .com
• By e-mail:
service@impeccausa .com
• By phone: +1 888 .918 .3456
ConTACT sUPPoRT:
