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I. TROUBLESHOOTING
For assistance with troubleshooting see General Instruction Manual, CA-1.
J. FIELD AND FACTORY SERVICE AND PARTS
Imo Pump maintains a staff of trained service personnel that can provide pump installation, pump start-
up, maintenance/overhaul and troubleshooting supervision as well as installation and maintenance
training.
Our factories provide maintenance as well as overhaul and test facilities in the event user prefers to
return pumps for inspection or overhaul. Pumps that have been factory-overhauled are normally tested
and warranted “as-new” for a period of one year from date of shipment. For either field service or factory
overhaul assistance, contact your local Imo Distributor or the Technical/Customer Service Department in
Monroe, NC, USA.
Most pumps have repair kits available. Minor Repair Kits are used to repair leaking seals, bad bearings
and/or for re-assembly after pump tear-down. They include (as applicable) pump shaft seals, packing,
all gaskets/O-rings and bearings. Major Repair Kits are sufficient to rebuild completely worn-out pumps
to “as-new” condition. They include all parts found in Minor Repair Kits plus all major internal parts
subject to wear. Since kits have all necessary parts, it is preferred that they be purchased rather than
selecting individual parts. When parts are individually selected from Parts List, some needed
components are often overlooked. In addition, mixing worn or used parts with new parts risks rapid wear
and shortened service life from new parts.
Summary of Contents for 3215/525
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