17
Section 5 Troubleshooting Communication Problems
5.1 No Communication With Field Device
①
Check if the resistance in the loop is sufficient; sufficient loop resistance should be
between 250 ohm and 500 ohm.
②
Check if the connection between the Communicator and the device is correct.
③
Check if the power supply of the device is correct.
④
Check if the address is “0”; if not, select “YES” to poll and find online device.
5.2 Communicator Power up Failure
①
Check if the Communicator has been installed with battery.
②
Check if the battery installation of the Communicator is correct.
③
Check if the battery capacity has been used up.
5.3 Special Function Application Failure
You have complete functionality for a specific device only when that device description is
present in the HART Communicator. If the DD is not presented in the HART
Communicator, please do not hesitate to contact with us for the relevant technical support.
NOTE:
All customers should be subjected to the Copyright Law. Without any written
permit from us, anyone is not allowed by any means for any purpose to copy or transmit
any parts from this manual.
HART is registered trademark of HCF.
