iMartine Vrillo J300 User Manual Download Page 14

Troubleshooting

 

Troubleshooting

 

 

 

Prompt Tone

 

 

Solution

 

 

Error 12: Please place me correctly!

 

 

The robot is tilt

 

 

Error 13: Please check if my wheels have become blocked somewhere

 

 

The driving wheel is stuck or twined

 

 

Error 14: Please check if the main brush has become stuck

 

 

The main brush is twined or stuck

 

 

Error 15: Please check if the side brushes have become stuck

 

 

The side brush is twined or stuck

 

 

Error 16: What's going on? Where is the docking station?

 

 

The charging base cannot out found or is not plugged in.

 

 

Error 17: Oh dear! Program error, please restart me

 

Abnormalities are caused by unknown breakdown, restart 
the robot.

 

 

Error 18: Error encountered initiating shutdown

 

The robot reminds the user and shuts down auomatically or 
is recharged.

 

 

 

Error 19: Low battery, please recharge

 

 

When the battery level is too low and the robot is not on 
the charging base, cleaning is triggered (the battery level is 
lower than 10%)

 

 

Error 20: To shut me down, please place me away from the docking station

 

 

The robot shuts down when charged on the charging base

 

 

 

 

Prompt Tone

 

 

Solution

 

 

Error 1: Oh dear! I cannot find the dust collector

 

 

Cleaning is triggered when the dust box is take out

 

 

Error 2: Please check if the radar on top has been covered or blocked

 

The top radar is covered or placed in an open area 

(there is not obstacle within an area of 6×6m

2

)

 

 

Error 3: Please place me in a new location and try again

 

 

Pick the robot up or hang it in the air

 

 

Error 4: Please scrub the cliff sensor, and restart me from a new location

 

 

The cliff sensor is covered or placed at height

 

 

Error5: please scrub the front sensor,and restart mefrom anew location

 

 

The infrared avoidance sensor is dirty or covered.

 

 

Error 6: Please scrub the right-hand sensor,and restart me from a new location.

 

 

The wall sensor is dirty or covered

 

 

Error 7: Please scrub the radar housing on top,and restart me from a new location.

 

 

The radar avoidance sensor is dirty or covered

 

 

Error 8: Please check if the bumper has been blocked in some way.

 

 

The edge or collision sensor is stuck

 

 

Error 9: Master, please clean the dust container and filter.

 

The dust box is full or the filter screen needs to be 

replaced.

 

 

Error 10: Dust container has been removed, please clean the container and filter.

 

After error 9 is issued,user takes out the duct 

chamber and error 10 is triggered

 

 

Error 11: I'm stuck, please help me!

 

 

The robot is stuck

 

 

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Summary of Contents for Vrillo J300

Page 1: ...User Manual...

Page 2: ...type mopping module and adopts an efficient cleaning mode of first cleaning and then mopping You can download the Near App by smart phone to check the cleaning map and running status of the robot in...

Page 3: ...AdapterX1 HEPA filter sponge filterX1 2 in 1 electric controlled water tank X 1 Multifunctional brush X 1 Rolling brush cover X 1 Suitable for Fluffy main brush Silicone brush Cleaning brush X 1 Left...

Page 4: ...stem upgrade port This port is only for professional use Sensor and Structure LDS laser ranging sensor Anti collision sensor for radar Infrared recharging sensor Anti collision sensor Anti fall sensor...

Page 5: ...rfere with recharging signal and consequently the host may be unable to return to the charging base Charging base pins Wire slot Wrapping post Power adapter port 2 Place charging base against the wall...

Page 6: ...omatically if the battery level is less than 20 in use and will be powered off and start cleaning automatically after the battery level reaches 80 Please clear various wires including power line of ch...

Page 7: ...8 9...

Page 8: ...ine works please pause it and take out and reassemble the mopping module according to steps 8 and 9 Please do not move or turn over the host so as to avoid failing in positioning and losing the map Mo...

Page 9: ...to the big change of the position of the charging seat and furniture Therefore please try not to move or interfere with the robot during cleaning The permanent restricted area would be lost when the...

Page 10: ...ide and inside the Rolling brush using tiny brush and clean the Rolling brush 3 Reassemble the Rolling brush and press the Rolling brush cover and clean the Rolling brush tightly to fix the buckle 1 T...

Page 11: ...ve the filter gauze sponge and HEPA 2 Clean the removed filter gauze sponge and HEPA under water 3 Shake off the water drops and dry it naturally then use it after completely dried 4 After dry install...

Page 12: ...ensor for radar Anti collision sensor Infrared recharging sensor Fig 2 Battery Upgrade firmware using mobile APP If new firmware is detected upgrade it according to prompt The battery level should be...

Page 13: ...nd remove foreign matters Cleaning ability declines or dust falls out The dust box is full please clear it The filter screen is blocked please clear or replace it The main brush is twined by foreign m...

Page 14: ...annot find the dust collector Cleaning is triggered when the dust box is take out Error 2 Please check if the radar on top has been covered or blocked The top radar is covered or placed in an open are...

Page 15: ...eptual disorder including children are not allowed to use or operate the product Children cannot use the product as a toy Please keep children and pets away when the host is working Please keep main b...

Page 16: ...avoid damaging batteries due to excessive discharge Warranty Policy Warranty Period 1 If the product has any performance failures set out in Product Performance Failure Table of Smart Robot Vacuum Cl...

Page 17: ...sories or tearing up altering label and false proof mark 2 The validity period of three guarantees expires 3 Damages caused by force majeure 4 Other failures than performance failures set out in Produ...

Page 18: ...Experience Intelligent Technology and Enjoy a High quality Life...

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