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ILO North America
•
5410 West Roosevelt Road
•
Unit 205
•
60644
•
Chicago
•
Phone: +1(312) 508 8600
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Website: http://www.ilo-international.com/
5. Before using the heater again, it is necessary to remove the protective covering and the
cord tie.
6. Inspect the heater and its cord for damage from mechanical abrasion or rodent attack.
7. Reinstall the heater on its mounting brackets. Plug in the heater, switch it on, and check it
for normal operation.
13. Troubleshooting Your ILO Heating Panel
If you suspect that your heating panel is defective, before returning it to the ILO North America service
center, read the operating instructions carefully, and then please follow these instructions.
a. Unplug the panel, remove it from the mounting brackets and plug it into a known working
alternative outlet. Plug it in directly, without any auxiliary thermostat or outlet
multipliers/power strips. Ensure the main switch is in the ON position. If the heater panel
becomes warm after a short while, the problem is not with your panel, but with the original
power outlet.
b. If there is a doubt about the correct operation of the outlet this can be tested with a lamp
or other known good operating device. If the outlet is dead and no other devices work,
please check your fuses, or circuit breakers or call an electrician to correct the problem. Circuit
breakers may trip if too many appliances are connected to the same circuit; this is not
considered an ILO product defect.
c. If the outlet is OK and you have used an optional room thermostat, please check the
settings (make sure it is not switched off). If the fault is determined to be with the
thermostat, please contact your thermostat vendor for repair or replacement.
13.1 Free Technical Support
If you experience difficulty during the installation or subsequent use of an ILO North America
product, you may contact ILO North America's Technical Support department by phone during CST
business hours:
+1(312) 508 8600
. ILO’s website information is available in the page footer.
13.2 Disposal of Unwanted Electrical Goods
Eventually all electrical goods need to be replaced and the unwanted items must be disposed of
responsibly. E-waste must be disposed of in accordance with EPA guidelines for the USA. The
Government of Canada recommends contacting your local municipality for advice on how to
dispose of or to recycle e-waste.
ILO North America supports the initiative to:
•
Reduce
your generation of e-waste through smart procurement and good maintenance.
•
Reuse
still functioning electrical equipment by donating or selling it to someone who can
still use it.
•
Recycle
those products that cannot be repaired. Computer monitors, televisions and other
electronic equipment should NOT be disposed of with regular garbage, as this is illegal in
California, New York, and other states.
