25
The pump did not prime.
Check that the capsule compartment is
empty of capsules, lower the lever (1) into
the locked position and touch the button
to dispense water. Try again to brew a
coffee with a capsule.
The capsule is not fully pierced
Use a new capsule. If you cannot solve
the problem, you are kindly requested to
contact your service center.
The capsule is not ejected.
The capsule is still positioned in the
compartment.
Close the lever (1), then slowly open it
again.
Connect the plug to a power outlet in
accordance with the specifications given
on the data plate.
Position the main on/off switch (9) on “I”.
Fill tank with water.
Insert the water tank completely into the
machine until it clicks firmly into place.
Problem
The machine does not turn on.
The machine doesn’t
dispense coffee.
Causes
Corrective action
The power supply cable is not connected
The main on/off switch (9) is positioned on “0”.
No water in the tank.
The water tank has not been correctly
inserted.
The moveable part of the top of the
machine is not completely closed.
Lift the lever (1) and make sure that a
capsule has been inserted into the capsule
compartment. Lower the lever (1) into the
locked position. Try again to brew a coffee
with a capsule.
The pump is defective.
Call the service centre.
The pump is too noisy.
The tank is empty.
Fill the tank.
Coffee is cold.
The heating system is defective.
Call the service centre.
A few drops come out of the
dispenser, especially when the
machine is warming up.
The machine is fitted with a valve that maintains
constant pressure.
THIS IS NOT A FAULT.
The machine brews coffee slowly. Internal components with scale build up.
Descale the machine as described in the
related paragraph.
Coffee tastes sour.
The machine was not rinsed properly after
descaling.
Carry out a other rinse cycle as described
in the related paragraph
Capsule expired.
Use a new capsule.
The capsule is not inserted in the
capsule compartment.
Insert a capsule in the capsule
compartment.
The water tank is not seated
Properly.
Seat the tank properly take a new capsule.
The capsule is not fully pierced .
Use a new capsule. If you cannot solve
the problem, you are kindly requested to
contact your service center.
EN
