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19
Weak Suction
“Is the battery
power enough?
(suction may be
influenced by the
insufficient battery
power, if the
suction decreased
obviously, please
recharge the
battery)
“Is the battery
power enough?
Please start it after
recharging.”
“The floor head turns
but the LED doesn’t
work? LED lights but
floor head don’t
work? (please
contact customer
service with video
and text
description)”
“Hot when charging
the battery?
(recharge it after
cooling. If there is no
improvement,
contact customer
service.)”
Stop working
suddenly
Floor head
malfunction
Charging issues
Problem Self-checking Q&A