ikimobile KF4, User Manual, Page: 9 / 10

KF4 USER MANUAL - ENGLISH
9
You can synchronize files on the computer with those on the phone
according to your needs or you can manage files on the storage card.
Select “MTP storage” to support the phone to function as a U-disk.
If your computer is not supported by WIN7, you need to install MTP
drive (you can directly update window player to the latest wmp11
which comes with MTP drive).
• Follow the prompts appearing in the phone to operate, so that data
uploading and downloading with U disk can be achieved.
• Select “Camera PTP”, you can export photos on the phone to the
computer.
Note:
Your mobile phone supports the plug-in feature. Without
turning off your phone, however, it does not support inserting or
remove T card. Generally, it is not recommended to remove and
install the SD card.
6. FAQs and Solutions
If you have any questions about the phone, please find the solutions
from the table below.
FAQs Causes Solutions
Poor
reception
When you use your
phone at poor reception
areas, for example, near
high rise buildings or base
rooms, the radio wave
cannot be transmitted
effectively.
Avoid this as far as
you can.
When you use your
phone at network traffic
congestion, such as
working time and off-duty
time, the congestion can
result in poor reception.
Avoid this as far as
you can.
This is related to the
distance to base station
in question.
You may ask the
network service
provider to provide
service coverage
map.
Echoes or
noises
The trunk line of network
is in bad condition. It is a
regional problem.
Hang off the call and
dial again. Choose
another better line.
In some areas, the call
lines are in bad condition.
Shorter
standby time
The standby time is
relevant to network
settings. In poor reception
areas, turn off your
phone temporarily.
Shorter
standby time
Replace the batteries
Change with a new
battery.
When no signals are
received, your phone
will continue searching
for base stations, thus
consuming a large amount
of battery power and
reducing standby time.
Use your phone at
strong signal areas
or Turn off the phone
temporarily.
Failed to turn
on phone The battery power is
used up.
Check the battery
power level or charge
the battery.
SIM card
error
The SIM card is damaged.
Contact your network
service provider.
The SIM card is not
properly installed. Ensure the SIM card
is properly installed.
The metallic face
of the SIM card is
contaminated.
Wipe the face with a
clean cloth.
Failed to
connect to
the network
The SIM card is invalid.
Contact your network
service provider.
Beyond the GSM
coverage.
Consult the network
service provider for
service areas.
The signal is feeble.
Retry at a stronger
signal area.
Failed to
make a call
The call barring feature
is used. Cancel the call
barring settings.
The fixed dialing number
feature is used.
Cancel the fixed
dialing number
settings.
PIN code
error
Enter incorrect PIN
codes for three times in
succession.
Contact your network
service provider.
Failed to
charge the
battery
The battery or the charger
are damaged. Change a new
battery or charger.
Charge the battery when
ambient temperature is
lower than -10º or above
55º.
Change the
environment.
Poor connection.
Check whether the
plug is properly
connected.
Failed to add
contacts to
phonebook
The storage space of
phonebook is used up.
Delete some
contacts from the
phonebook.
Failed to set
up some
features
Your network service
provider does not provide
the services, or you
haven’t subscribed them.
Contact your network
service provider.