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Limited Warranty
The strobe front is warranted against any original manufacturing
defects for a period of two (2) years from the original date of purchase.
All other components including the battery pack and smart charger
are warranted against any original manufacturing defects for a period
of one (1) year from the original date of purchase. Defective products
should be returned to Ikelite postage paid. Ikelite will, at its sole
discretion, repair or replace such products, and will return to customer
postage paid. All other claims of any nature are not covered. Except
as mentioned above, no other warranty expressed or implied applies
to this Ikelite product.
Service and Repairs
We are most interested in performing any service to ensure that all
products perform as intended.
No prior authorization is required. You may return directly to us or
through your dealer. Please include a brief description of the problem,
any relevant email correspondence, and/or description of the service
request. Always include name, shipping address, email address, and
phone number inside of the package. Send postage paid to:
Ikelite Underwater Systems
Attention: Service Department
50 W 33rd St
Indianapolis, IN 46208 USA
+1 (317) 923-4523
[email protected]
For detailed instructions on returning your product for service including
important information on international customs documentation, please
refer to our website at:
https://www.ikelite.com/pages/service-repairs
