IKEA STJARNSTATUS, Manual, Page: 43 / 144

43
EN
Concern Potential Cause Common Solution
Dispenser (Ice & Water)
Dispenser
will not
dispense
ice.
• There is no ice in the bin
to be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser motor
has overheated.
• See Ice maker is not making any ice .
• Make sure the refrigerator doors are
completely closed.
• The motor overload protector will
reset in about three minutes and then
ice can be dispensed.
Ice
dispenser is
jammed.
• Ice has melted and
frozen around auger
due to infrequent use,
temperature fluctuations,
and/or power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and
empty the contents. Clean container,
wipe dry, and replace in proper
position. When new ice is made,
dispenser should operate.
• Remove ice cubes that are jamming
the dispenser.
Dispenser
will not
dispense
water.
• Water filter not
seated properly.
• Water filter is clogged.
• Household water line
valve is not open.
• Remove and reinstall the water filter. Be
sure to push the filter in all the way until
it clicks into place and is secured inside of
the water filter housing.
• Replace filter cartridge. Be sure to
push filter all the way in until it clicks
into place and is secured inside of the
water filter housing.
• Open household water line valve. See
the CONCERN column of AUTOMATIC
ICE MAKER .
Water
not cold
enough.
• The water dispensing
system is not designed to
chill water.
• Add ice to cup or container before
dispensing water.
Water has
an odd
taste and/
or odor.
• Water has not been
dispensed for an
extended period of time.
• Unit not properly connected
to cold water line.
• Draw and discard 10-12 glasses of
water to freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.
TROUBLESHOOTING