IKEA 904-672-68, Manual, Page: 36 / 44

What to do if…
Problem Possible cause Remedy
You cannot switch on the
appliance or operate it.
The appliance is not connec‐
ted to an electrical supply or
it is connected incorrectly.
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
More than 10 seconds
passed since you switched
on the appliance.
Switch on the appliance again.
Child Lock or Lock is on .
Deactivate Child Lock. Refer to "
Child Lock" or " Lock".
Several symbols on the con‐
trol panel were touched at
the same time.
Touch only one symbol at a
time.
There is water or fat stains
on the control panel.
Clean the control panel and
wait for a few seconds before
switching on again.
The display keeps switch‐
ing between two power
settings.
Power exchange function is
reducing the power of this
cooking zone.
Refer to " Power exchange
function".
Residual heat indicator is
not displaying anything.
The cooking zone was only
on for a short time and is
therefore not hot.
If the cooking zone is supposed
to be hot, call the After Sales
Service.
There is no signal when
you touch panel symbols.
The signals are deactivated. Activate the signals. Refer to
"OffSound Control".
and a number come on. There is an error in the hob.
Disconnect the hob from the
electrical supply for some time.
Disconnect the fuse from the
electrical system of the house.
Connect it again. If comes
on again, speak to an author‐
ised installer.
If there is a fault, try to resolve it by following
the troubleshooting guidelines.
If the problem cannot be resolved, contact
your IKEA store or the After Sales Service.
You can find a full list of IKEA appointed
contacts at the end of this user manual.
If you operated the appliance
wrongly, or the installation was
not carried out by an authorised
installer, the visit from the After
Sales Service technician or dealer
may not take place free of charge,
even during the warranty period.
ENGLISH 36