IKEA 803.889.69, Manual

Page: 11 / 64

11 ENGLISH
What to do if...
If there is a fault, first try to find a
solution to the problem yourself. If you
cannot find a solution to the problem
yourself, contact an authorized service
center.
If you operated the appliance
wrongly, or the installation was not
carried out according to the Assembly
instructions, the visit from the Author-
ized Service Centre technician may not
take place free of charge, even during
the warranty period.
Before contacting the Authorized Service Centre:
Switch the appliance on again to see if the problem has disappeared. If not, switch
it off again and repeat the operation after an hour.
If your appliance still does not work properly after carrying out the checks listed in
the troubleshooting guide and switching the appliance on again, contact the Author-
ized Service Centre, clearly explaining the problem and specifying:
• the type of fault;
• the model;
• the type and serial number of the appliance (given on the rating plate).
PROBLEM POSSIBLE CAUSE SOLUTION
Appliance not stable
The appliance is not correctly
installed
Follow the Installation instruction
enclosed to the appliance.
Appliance is not in horizontal
position
The appliance is not correctly
installed
Follow the Installation instruction
enclosed to the appliance.
Performance in terms of oil
capture are not satisfying
Oil and grease on metal filters or
charcoal filters.
Follow the cleaning frequency of
filters as described in the user
manual
Appliance does not work
The appliance is not correctly
connected
Verify that the main cable is con-
nected to the motor group or the
plug is connected to the socket
The light does not work The LED is broken
You can replace the lamp without
contact the Authorized Service
Centre.
Noise of hood is higher than
customer expectation.
Air outlet diameter in the wall is
too small, causing a pressure drop
and an increase in motor speed.
Follow the Installation instruction
enclosed to the appliance.
Product is installed in recirculation
mode.
Product in recirculation mode(and
using a charcoal filter) will generate
an higher noise than a product in
extration mode.
More than one bend in the venti-
lation duct.
If the exhaust system in the build-
ing has multiple bend in or a long
distance, this can increase the noise
of the product.