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ENGLISH

34  TROUBLE SHOOTING

  The screen is not 

synchronized.



The Signal Cable is properly connected.



The signal timing of the computer is within the specifi cation of the monitor.



The video output level of the computer is within the specifi cation of the monitor.

 The picture does 

not appear.



The Power Cable is fi rmly seated in the socket.  



The Power Switch is turned ON.



The AC socket is live. Please check with another piece of equipment.



If the blank screen saver is in active mode, touch the keyboard or the mouse.



Increase the Contrast and/or Brightness.



The computer is ON.



The Signal Cable is properly connected.



The signal timing of the computer is within the specifi cation of the monitor.



If the monitor is in power management mode, touch the keyboard or the mouse.

    T h e  

s c r e e n 

position is not in 
the center.



The signal timing of the computer is within the specifi cation of the monitor.

  The screen is too 

bright or too dark.

  T h e   s c r e e n   i s 

shaking.



The video output level of the computer is within the specifi cation of the 

monitor.



The power voltage is within the specifi cation of the monitor.



The signal timing of the computer is within the specifi cation of the monitor.

   No  sound.



The audio equipment (computer etc.) is ON.



The Audio Cable is properly connected.



The Volume is turned up.



The Mute is OFF.



The audio output level of the audio equipment is within the specifi cation of 

the monitor.

  The sound is too 

loud or too quiet.



The audio output level of the audio equipment is within the specifi cation of 

the monitor.

  A strange noise is 

heard.



The Audio Cable is properly connected.

    T h e  

t o u c h 

screen shows no 
response.



The USB Cable is fi rmly seated in the socket.



Touch screen driver software is installed.

  The touch position 

does not deviate.



The calibration function set up correctly.

TROUBLE SHOOTING

Problem

Check

If the monitor fails to operate correctly, please follow the steps below for a possible solution.

1. Perform the adjustments described in OPERATING THE MONITOR, depending on the problem 

you have. If the monitor does not get a picture, skip to 2.

2. Consult the following items if you cannot fi nd an appropriate adjustment item in OPERATING THE 

MONITOR or if the problem persists.

3. If you are experiencing a problem which is not described below or you cannot correct the problem, 

discontinue using the monitor and contact your dealer or iiyama service center for further assistance.

Summary of Contents for ProLite LH4264S

Page 1: ...sing the iiyama LCD monitor We recommend that you take a few minutes to read this comprehensive manual carefully before installing and switching on the monitor Please keep this manual in a safe place for your future reference USER MANUAL ...

Page 2: ...tp www iiyama com You can access the Web page of different countries from there CE MARKING DECLARATION OF CONFORMITY This LCD monitor complies with the requirements of the EC EU Directive 2004 108 EC EMC Directive 2006 95 EC Low Voltage Directive and 2011 65 EU RoHS Directive Warning This is a class A product In a domestic environment this product may cause radio interference in which case the use...

Page 3: ...12 BASIC OPERATION 13 CONNECTING YOUR MONITOR 16 COMPUTER SETTING 18 OPERATING THE MONITOR 20 ADJUSTMENT MENU CONTENTS 22 SCREEN ADJUSTMENTS 30 POWER MANAGEMENT FEATURE 33 TROUBLE SHOOTING 34 RECYCLING INFORMATION 35 APPENDIX 36 SPECIFICATIONS ProLite TH4264MIS B1 ProLite TH4264MIS B1AG 36 SPECIFICATIONS ProLite TH4264MIS B2 ProLite TH4264MIS B2AG 37 SPECIFICATIONS ProLite LH4264S 38 DIMENSIONS Pr...

Page 4: ...se fire electric shock or damage INSTALL THE MONITOR ON A FLAT STABLE SURFACE The monitor may cause an injury if it falls or is dropped DO NOT USE THE MONITOR NEAR WATER Do not use where water may be splashed or spilt onto the monitor as it may cause fire or electric shock OPERATE UNDER THE SPECIFIED POWER SUPPLY Be sure to operate the monitor only with the specified power supply Use of an incorre...

Page 5: ...DISCONNECT THE CABLES WHEN YOU MOVE THE MONITOR When you move the monitor turn off the power switch unplug the monitor and be sure the signal cable is disconnected If you do not disconnect them it may cause fire or electric shock UNPLUG THE MONITOR If the monitor is not in use for a long period of time it is recommended that it is left unplugged to avoid accidents HOLD THE PLUG WHEN DISCONNECTING ...

Page 6: ...with a motion picture 2 It is recommended to periodically change the background colour and background image 3 Maximum operating time of the display is 18 hours per day if the IRFM function is set on If the IRFM function is off do not exceed a 12 hour non stop operating time limit 4 If the screen is active for a longer period of time it is recommended to I Run the screensaver motion picture or blac...

Page 7: ...To protect the LCD panel do not scratch or rub the screen with a hard object Never use any of the following strong solvents These will damage the cabinet and the LCD screen Touching the cabinet with any product made from rubber or plastic for a long time may cause degeneration or loss of paint on the cabinet Thinner Benzine Abrasive cleaner Spray type cleaner Wax Acid or Alkaline solvent CABINET S...

Page 8: ... damage caused by a power cable not supplied by iiyama 2 Accessory for ProLite TH4264MIS Power Cable 1 VGA D sub Signal Cable DVI D Signal Cable USB Cable 2 Remote Control Touch Pen 2 iiyama Logo Sticker Safety Guide Quick Start Guide BEFORE YOU OPERATE THE MONITOR CHECKING THE CONTENTS OF THE PACKAGE CAUTION FEATURES Supports Resolutions up to 1920 1080 High Contrast 1000 1 Typical without Touch ...

Page 9: ...ion and take the accessories box and the Monitor out CAUTION Moving the monitor requires at least two people If not it may drop and could result in a serious injury When moving shipping the monitor please hold by the carton holders SPECIAL NOTES ON ProLite TH4264MIS Permanent damage can occur if Sharp Edged Pointed or Metal items are used to activate Touch This could invalidate any remaining warra...

Page 10: ...Indicator Green Normal Operation Red Flash Power Management Power Save Low Lighting If turn off the Power Button on the Remote Control and the Back Controller Power Management Power Save High Off Power Off Remote Sensor Remote Sensor Ambient Light Sensor Detects ambient lighting conditions around the Monitor and adjusts screen brightness automatically when the Ambient Light Sensor function is acti...

Page 11: ...GA D sub mini 15pin Connector VGA IN VGA D sub mini 15pin VGA D sub mini 15pin Connector AUDIO IN1 PC Audio In Mini Jack Audio Connector AUDIO IN2 RCA L R Audio Connector AUDIO OUT RCA L R Audio output Connector SPEAKERS OUT Jack External Speakers Connector USB USB Touch USB Connector AC SWITCH ON OFF MAIN POWER Main Power Switch AC IN AC INLET AC Connector AC IN AC OUT AC OUTLET AC Connector AC O...

Page 12: ...e make sure the wall is strong enough to hold the necessary weight of the display and the mount WALL MOUNTING When using the wall mounting consideration of thickness of the mounting stage needs to be taken Tighten the M6 Screw with washer which L length is 10mm to fasten the monitor Using a screw longer than this may cause electric shock or damage because it may contact with the electrical parts i...

Page 13: ...rmance Please install it with care as follows to ensure reliable touch performance Intense light Specular light Focus spotlight Wide spread light Direct sunlight Indirect sunlight from the window and or the glass door Not install the touch monitor right under the light source Direct Sunlight Windows Light source Light source Light source Front Front Side Side ROTATING THE DISPLAY A A Not Available...

Page 14: ...enu or closes the OSD Menu Navigates through submenus and settings Up Button Down Button Left Button Right Button VOLUME Decreases the sound volume VOLUME Increases the sound volume ENTER Confirms your selection or save changes INFO Provides source and resolution information MENU Opens the monitor s on screen menu systems When the menu system is already open pressing this button will select the pr...

Page 15: ...n the direction of the arrow Align and insert two AAA batteries according to their plus and minus ports as indicated in the remote control Replace the battery cover in the direction of the arrow and snap it back into place NOTE Replace with new batteries when the Remote Control does not work close to the monitor Use AAA dry batteries Operate the Remote Control by pointing it toward the Remote Sens...

Page 16: ...onitor NOTE Even when using the power management mode or turning OFF the Power Switch the monitor will consume a small amount of electricity Disconnect the Power Cable from the power supply whenever the monitor is not in use or during the night to avoid unnecessary power consumption Remote Control Display the adjustment menu page The menu page appears on the screen when you press the MENU Button o...

Page 17: ...etting or perform the adjustment by pressing the Button while the menu page is displayed on the screen Move the cursor vertically Select adjustment by pressing the Button while the menu page is displayed on the screen Remote Control Monitor Remote Control Monitor VIDEO SOURCE VIDEO SOURCE ...

Page 18: ...he volume of sound when the menu page is not displayed on the screen Switch the input signal This is activated when you successively press the VIDEO SOURCE Button on the monitor or INPUT Button on the Remote Control as follows Remote Control Monitor VIDEO SOURCE Remote Control Monitor VIDEO SOURCE ...

Page 19: ...connector If a special cable is required please contact your local iiyama dealer or regional iiyama office For connection to Macintosh computers contact your local iiyama dealer or regional iiyama office for a suitable adaptor Make sure you tighten the finger screws at each end of the Signal Cable Don t connect the RS 232C cable and the USB cable to the computer at the same time And cannot use tho...

Page 20: ...CAUTION Turn off the power switch and unplug the monitor and peripherals before connection to avoid electric shock or damage NOTE Refer to the user manual of peripherals at the same time Ensure you have the necessary cables as required Red Blue Green Red White Red White Red Red Black Black ...

Page 21: ...llation on Windows 95 98 2000 Me XP The monitor Information File for iiyama monitors may be necessary for your computer and obtained via the Internet using the address http www iiyama com For additional information on how to download the driver for your touch screen monitor please access the internet site noted above Monitor Drivers are not required in most cases for Macintosh or Unix operating sy...

Page 22: ...ck 3 Digitizer with Windows7 multi touch gestures 4 Windows 7 Starter and Home Basic version 5 Windows 7 Home Premium Professional Enterprise and Ultimate versions 6 Windows 8 8 1 need non OEM version for support multi touch ProLite TH4264MIS B2 ProLite TH4264MIS B2AG Microsoft Windows 2000 64 bit and 32 bit Microsoft Windows XP 64 bit and 32 bit Microsoft Windows Vista 64 bit and 32 bit Microsoft...

Page 23: ...d in the memory when the On Screen Display disappears Turning off the power should be avoided while using the Menu Adjustments for Image Position Clock Frequency and Phase are saved for each signal timing Except for these adjustments all other adjustments have only one setting which applies to all signal timings NOTE For example to correct for vertical position select Menu item of Screen Select Ad...

Page 24: ... Button Remote Control Button Press and hold the button for about 5 seconds then press ENTER button when Menu is not displayed to activate deactivate the Back Controller and Remote Control Lock function Direct Reset Control Setting Pressing and holding the INFO button for about 5 seconds when Menu is not displayed Freeze Function Press the button and then press 0 button when Menu is not displayed ...

Page 25: ...de Standard Contrast 88 Brightness 43 Chroma 50 Phase 25 Sharpness 5 Backlight 5 Noise Reduction Mid Color Temp Neutral Move Enter Exit Picture ENTER EXIT Film Mode Auto Reset Too weak Too strong Custom Red Green Blue Neutral Greenish white Warm Reddish white Cool Bluish white Color Temp Phase 5 Reset Noise Reduction 2 Off Low Mid High Film Mode 2 4 Auto Off Purplish Greenish Noise Reduction is tu...

Page 26: ...e Enter Exit Picture ENTER EXIT Film Mode Auto Reset 1 Adjust the Brightness when you are using the monitor in a dark room and feel the screen is too bright 2 Only AV S Video YPbPr HDMI Video and DisplayPort Video inputs 3 Backlight is disabled when the Ambient Light Sensor is active 4 Film Mode is disabled when the PAP is active 5 Only AV NTSC input Reset Cancel OK Return to Menu Resets all setti...

Page 27: ...ass Audio2 Select the Audio2 input HDMI Select the HDMI input Speaker External Select the External Speaker Line out Select the Line out Custom Recalls customized settings Bass 2 Too weak Too strong Balance 1 Surround 1 On Off DisplayPort Select the DisplayPort input Reset Cancel OK Return to Menu Resets all settings in the Sound menu Surround is turned off Surround is turned on 1 Sound Mode Balanc...

Page 28: ... sub screen to the lower left corner Move the sub screen to the lower right corner Display Wall 2 H Monitors V Monitors H Position V Position Sets the number of displays used in the horizontal position Sets the number of displays used in the vertical position Sets the horizontal position of the display wall matrix Sets the vertical position of the display wall matrix Adjusts images near the displa...

Page 29: ...adjustment pattern See page 30 for SCREEN ADJUSTMENTS 7 Available for ProLite TH4264MIS only Return to Menu To streamline the OSD then grayout the following functions Aspect PIP Overscan and Display Wall PAP Setting Adjust Screen Freeze Off Display Wall Touch Feature On Screen Move Enter Exit ENTER EXIT Aspect Full Full 3 4 3 3 Full1 4 Full2 4 Real 4 Enlarge the picture horizontally to fill the sc...

Page 30: ...nput source is connected you have to press the POWER button All input sources can activate deactivate entering the power saving mode Clock Display On Off Display time Clock Display is turned off Select default input source to use when the display is automatically turned on next time Default AV S Video YPbPr VGA DVI HDMI DisplayPort On Off Timer Control Setting RS 232C LAN IR Passthrough Select thi...

Page 31: ...Position Clock Frequency and Phase automatically HDMI Control On Off HDMI Control is turned off Control connected HDMI CEC device and the display with one remote control Advanced Auto Search On Off Return to Menu Automatically detects available input sources On Off 1 Only VGA input For best results use the Auto Adjust in conjunction with the adjustment pattern See page 30 for SCREEN ADJUSTMENTS 2 ...

Page 32: ... ambient lighting conditions Ambient Light Sensor is turned off Ambient Light Sensor On All Reset Factory preset data is restored OK Cancel Return to Menu Opening Logo On Off iiyama Logo displayed when the monitor is turned on iiyama Logo does not display when the monitor is turned on See your graphic card user guide for more information about changing the resolution and refresh Date Model Name Se...

Page 33: ...adjustments are required There are two ways to adjust the screen One way is automatic adjustment for Position Clock Frequency and Phase The other way is performing each adjustment manually Perform the Auto Adjust first when the monitor is connected to a new computer or resolution is changed If the screen has a flicker or blur or the picture does not fit in the display area after performing the Aut...

Page 34: ...ure may flicker during the Clock Frequency H V Position adjustment In case the picture frame is bigger or smaller than the data display area after the Clock Frequency adjustment repeat steps from 2 Stretch the right side of the picture frame to the right edge of the display area by adjusting the Clock Frequency Adjust the Auto Adjustment Adjust the image manually by following procedure below when ...

Page 35: ...the refresh rate of computer to low 60Hz and repeat steps from again Adjust the H Position after the Phase adjustment if the horizontal position moves during the adjustment Adjust the Brightness and Color to get the desired picture after you complete the Clock Frequency and Phase adjustments Put back your favorite wallpaper Adjust the Phase to correct horizontal wavy noise flicker or blur in the z...

Page 36: ...r consumption to less than 0 5W The screen becomes dark From Power Management Mode the image reappears in several seconds when either the keyboard or the mouse are touched again The power management feature of this product complies with power saving requirement of VESA DPMS When activated it automatically reduces unnecessary power consumption of the monitor when your computer is not in use To use ...

Page 37: ...r The signal timing of the computer is within the specification of the monitor No sound The audio equipment computer etc is ON The Audio Cable is properly connected The Volume is turned up The Mute is OFF The audio output level of the audio equipment is within the specification of the monitor The sound is too loud or too quiet The audio output level of the audio equipment is within the specificati...

Page 38: ...ENGLISH Recycling information 35 For better environment protection please don t dispose your monitor Please visit our web site www iiyama com recycle for monitor recycling RECYCLING INFORMATION ...

Page 39: ...00 240VAC 50 60Hz 3 4A Environmental Considerations Approvals CB CE CU TÜV Bauart USB peripherals Audio equipment are not connected NOTE Brightness Contrast ratio 400cd m2 Typical without Touch panel 1000 1 Typical without Touch panel Analog 0 7Vp p Standard 75 Positive Digital DVI Digital Visual Interface Standard Rev 1 0 compliance Digital HDMI DisplayPort Input Video Signal Input Audio Signal 0...

Page 40: ...Audio equipment are not connected NOTE Brightness Contrast ratio 400cd m2 Typical without Touch panel 1000 1 Typical without Touch panel Analog 0 7Vp p Standard 75 Positive Digital DVI Digital Visual Interface Standard Rev 1 0 compliance Digital HDMI DisplayPort Input Video Signal Input Audio Signal 0 5Vrms maximum Speakers Internal 12W 2 Stereo speakers External speaker jack 12W 2 Input Audio Con...

Page 41: ...en Size 927 9mm W 522 0mm H 36 5 W 20 6 H Power Source 100 240VAC 50 60Hz 3 4A Environmental Considerations Approvals CB CE CU TÜV Bauart Audio equipment are not connected NOTE Brightness Contrast ratio 400cd m2 Typical 1000 1 Typical Analog 0 7Vp p Standard 75 Positive Digital DVI Digital Visual Interface Standard Rev 1 0 compliance Digital HDMI DisplayPort Input Video Signal Input Audio Signal 0...

Page 42: ...0 0mm 22 4 69 0mm 2 7 123 5mm 4 8 285 0mm 11 2 400 0mm 15 7 200 0mm 7 9 101 5mm 4 0 4xM6 SCREW HOLE VESA MOUNT DIMENSIONS ProLite TH4264MIS B2 ProLite TH4264MIS B2AG 292 0mm 11 5 932 0mm 36 7 990 0mm 39 0 570 0mm 22 4 68 0mm 2 7 122 0mm 4 8 526 0mm 20 7 584 5mm 23 0 433 0mm 17 0 100 0mm 3 9 400 0mm 15 7 200 0mm 7 9 4xM6 SCREW HOLE VESA MOUNT ...

Page 43: ...APPENDIX DIMENSIONS ProLite LH4264S 935 5mm 36 8 980 5mm 38 6 285 0mm 11 2 525 0mm 20 7 570 0mm 22 4 570 0mm 22 4 51 0mm 2 0 105 0mm 4 1 433 0mm 17 0 400 0mm 15 7 200 0mm 7 9 101 5mm 4 0 4xM6 SCREW HOLE VESA MOUNT ...

Page 44: ... 60 000 148 500 IBM 720x400 31 467 70 080 28 320 CEA 861 1280x720 45 000 60 000 74 250 MAC 640x480 35 000 66 670 30 240 832x624 49 722 74 550 57 280 1024x768 60 241 74 930 80 000 1152x870 68 681 75 060 100 000 SD NTSC M 15 734 59 940 13 500 NTSC J 15 734 59 940 13 500 PAL BDGHI 15 734 59 940 13 500 480i 60Hz 15 734 59 940 13 500 576i 50Hz 15 625 50 000 13 500 480p 60Hz 31 469 59 940 27 000 576p 50...

Page 45: ...ENGLISH 42 APPENDIX Sub Main AV S Video YPbPr VGA DVI HDMI DisplayPort AV S Video YPbPr VGA DVI HDMI DisplayPort PAP SUPPORT SCREEN TABLE M119K21 ...

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