Ihse Draco K477 Series User Manual Download

Page: 65 / 71

Troubleshooting

2015-11-18

8.1

USB 2.0

CPU Unit

CON Unit

1 2

Rear View

Diagnosis

Possible Reason

Measure

CPU Unit:
All LEDs off

No connection to CPU



Check connection USB cable to

CPU; select another USB port if
necessary.



Remove USB and power cable

and restart CPU. Connect power
cable first.

CON Unit:
LED

red

Connection between
CON Unit and CPU Unit



Check interconnect cable and

connectors.

No USB 2.0 device



Connect USB 2.0 device.

CON Unit:
LED

flashing

green / light
blue and
USB 2.0 device
without function

USB 2.0 device is not
supported



Check installation at the CPU,

also the necessary drivers.



New connection of the USB 2.0

device.



Contact dealer if necessary.

Pos: 84 /806-IHSE/Technische Unterstützung/ATB_Technische Unterstützung @ 5\mod_1278579487089_6.doc @ 42650 @ 122 @ 1

Summary of Contents for Draco K477 Series

Page 1: ...IHSE GmbH Maybachstraße 11 88094 Oberteuringen Germany info ihse com www ihse com phone 49 7546 9248 0 fax 49 7546 9248 48 Draco compact DVI K477 Series KVM Extender User Manual Edition 2015 11 18 ...

Page 2: ...his manual the manufacturer assumes no liability for errors or omissions The manufacturer assumes no liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other cir...

Page 3: ...er 12 3 6 3 Model K477 1SECA Analog Audio Serial 13 3 6 4 Model K477 1SESA 1SEXA Analog Audio Serial 14 3 6 5 Model K477 1SECD Digital Audio 15 3 6 6 Model K477 1SESD 1SEXD Digital Audio 16 3 6 7 Model K477 1STC USB 2 0 Cat X 17 3 6 8 Model K477 1STS USB 2 0 Fiber 18 3 6 9 Model K477 1SHCV Single Head Cat X with VGA 19 3 6 10 Model K477 1SHSV 1SHXV Fiber with VGA 20 3 6 11 Model K477 2S4C Dual Hea...

Page 4: ...g 37 5 5 Configuration File 38 5 5 1 Parameters for CPU Units 39 5 5 2 Parameters for CON Units 40 5 5 3 Parameters for CPU und CON Units 41 6 Operation 42 6 1 Download of DDC Information 42 6 2 Shared Operation of redundant CPU Units 42 7 Specifications 44 7 1 Interfaces 44 7 1 1 DVI D Single Link 44 7 1 2 DVI I Single Link 44 7 1 3 USB HID 44 7 1 4 USB 2 0 transparent 45 7 1 5 RJ45 Interconnect ...

Page 5: ...eral Failures 59 8 2 Blank Screen 60 8 3 USB HID 61 8 4 Serial Connection 62 8 5 Analog Audio 62 8 6 Digital Audio 63 8 7 USB 2 0 Add On 64 8 1 USB 2 0 65 9 Technical Support 66 9 1 Support Checklist 66 9 2 Shipping Checklist 66 10 Certificates 67 10 1 CE Declaration Of Conformity 67 10 2 North American Regulatory Compliance 68 10 3 WEEE 68 10 4 RoHS RoHS 2 68 11 Glossary 69 Pos 1 806 IHSE Zu dies...

Page 6: ...s The following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates important information to help you make the best use of this product This symbol indicates best practice information to show recommended and optimal ways to use thi...

Page 7: ...s to be defective or has a damaged chassis Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunications equipment Take any required ESD precautions In order to disconnect the device com...

Page 8: ...ted Pair interconnect cables or fiber interconnect cables The KVM Extender with Cat X interconnect cables is unsuitable for connection between buildings where a fiber optic based product should be used instead The KVM Extender with fiber interconnect cables can also be used with applications in environments which are subject to electromagnetic interference Electromagnetic interference can limit th...

Page 9: ...Unit and the CON Unit communicate with each other through the interconnect cables 1 2 4 5 7 6 3 System Overview 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devices option only with 2x USB 2 0 devices See Chapter 4 3 Page 33 for installation examples Pos 6 80...

Page 10: ...ID K477 2S4x Dual Head KVM Extender for 2x DVI D Single Link up to 1920x1200 4x USB HID Part numbers for Connections via Cat X or Fiber Cable All devices are available in the following versions Connection via Cat X cable x C Connection via Single mode fiber cable x S High speed connection 2 5 Gbit s via Single mode fiber cable x X Fiber devices can be used with Multi mode and Single mode cables se...

Page 11: ... need at least 0 5 U height unit for the ventilation above the extenders if you mount them into racks Pos 8 806 IHSE Beschreibung Zubehör 477 xx_COMP 5 mod_1291120662750_6 doc 44582 2 1 3 5 Accessories Model Description 026 2A Serial cable 1 8 m RS232 247 U1 USB cable 1 8 m Type A to B 260 5G International power supply unit 100 240VAC 5VDC 3 A 260 5U International power supply unit 100 240VAC 5VDC...

Page 12: ...le 4 Connect to USB HID devices 5 Connect to DVI monitor Pos 11 806 IHSE Beschreibung Geräteansichten 477 xx 1SHS _1SHX Single Head Glasfaser 5 mod_1278934861511_6 doc 42940 3 1 3 6 2 Model K477 1SHS 1SHX Single Head Fiber CPU Unit CON Unit 1 2 3 4 5 1 2 3 4 5 Rear View Rear View 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 To CPU USB HID 5 To CPU DVI D 1 Connect...

Page 13: ...USB HID 5 To CPU DVI D 6 Connect to serial D Sub 9 7 Audio IN 8 Audio OUT 9 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor 6 Connect to serial D Sub 9 7 Audio IN 8 Audio OUT 9 Connect to USB 2 0 devices Pos 13 806 IHSE Beschreibung Geräteansichten 477 xx_COMP 1SESA 1SEXA mit Analog Audio Seriell 5 m...

Page 14: ...ble 4 To CPU USB HID 5 To CPU DVI D 6 Connect to serial D Sub 9 7 Audio IN 8 Audio OUT 9 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor 6 Connect to serial D Sub 9 7 Audio IN 8 Audio OUT 9 Connect to USB 2 0 devices Pos 14 806 IHSE Beschreibung Geräteansichten 477 xx_COMP 1SECD mit Digital Audio 5 m...

Page 15: ...DVI D 6 S PDIF input RCA 7 AES EBU input Mini XLR 8 S PDIF input TOSLINK 9 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor 6 S PDIF output RCA 7 AES EBU output Mini XLR 8 S PDIF output TOSLINK 9 Connect to USB 2 0 devices Pos 15 806 IHSE Beschreibung Geräteansichten 477 xx_COMP 1SESD 1SEXD mit Digita...

Page 16: ...ID 5 To CPU DVI D 6 S PDIF input RCA 7 AES EBU input Mini XLR 8 S PDIF input TOSLINK 9 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor 6 S PDIF output RCA 7 AES EBU output Mini XLR 8 S PDIF output TOSLINK 9 Connect to USB 2 0 devices Pos 16 806 IHSE Beschreibung Geräteansichten 477 xx_COMP 1STC USB 2...

Page 17: ... USB HID 5 To CPU DVI D 6 Service port 2 7 Connect to interconnect cable 2 8 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 1 3 Connect to interconnect cable 1 4 Connect to USB HID devices 5 Connect to DVI monitor 6 Service port 2 7 Connect to interconnect cable 2 8 Connect to USB 2 0 devices Pos 17 806 IHSE Beschreibung Geräteansichten 477 xx_COMP 1STS USB 2 0 Glasfaser 6 mod_129960...

Page 18: ...USB HID 5 To CPU DVI D 6 Service port 2 7 Connect to interconnect cable 2 8 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 1 3 Connect to interconnect cable 1 4 Connect to USB HID devices 5 Connect to DVI monitor 6 Service port 2 7 Connect to interconnect cable 2 8 Connect to USB 2 0 devices Pos 18 806 IHSE Beschreibung Geräteansichten 477 xx_COMP 1SHCV Single Head Cat X mit VGA 5 mo...

Page 19: ... To CPU DVI I VGA DVI 6 Service port DVI I 7 IR receiver for remote control 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor CPU Unit CON Unit 1 1 Front View Front View 1 IR receiver for remote control 1 IR receiver for remote control Pos 19 806 IHSE Beschreibung Geräteansichten 477 xx_COMP 1SHSV 1SHXV Glasfaser mit...

Page 20: ...SB HID 5 To CPU DVI I VGA DVI 6 Service port DVI I 7 IR receiver for remote control 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor CPU Unit CON Unit 1 1 Front View Front View 1 IR receiver for remote control 1 IR receiver for remote control Pos 20 806 IHSE Beschreibung Geräteansichten 477 xx 2S4C Dual Head Cat X 5...

Page 21: ... 1 6 Service port 2 7 Connect to interconnect cable 2 8 To CPU USB HID 2 9 To CPU DVI D 2 1 Connect to 5VDC power supply 2 Service port 1 3 Connect to interconnect cable 1 4 Connect to USB HID devices 1 5 Connect to DVI monitor 1 6 Service port 2 7 Connect to interconnect cable 2 8 Connect to USB HID devices 2 9 Connect to DVI monitor 2 Pos 21 806 IHSE Beschreibung Geräteansichten 477 xx 2S4S_2S4X...

Page 22: ... 1 5 To CPU DVI D 1 6 Service port 2 7 Connect to interconnect cable 2 8 To CPU USB HID 2 9 To CPU DVI D 2 1 Connect to 5VDC power supply 2 Service port 1 3 Connect to interconnect cable 1 4 Connect to USB HID devices 1 5 Connect to DVI monitor 1 6 Service port 2 7 Connect to interconnect cable 2 8 Connect to USB HID devices 2 9 Connect to DVI monitor 2 Pos 22 806 IHSE Beschreibung Diagnose LEDs 4...

Page 23: ...s Pos LED Status Description Off Connection available 1 Failure LED green On or flashing Connection failure flashing for about 20 s following a connection failure Flashing No connection via interconnect cable 2 Status LED green On Connection available LED 3 USB and Video Status LED color Description Red Device ready Violet Connection and USB signal interconnect available Green Connection and video...

Page 24: ...status CPU Unit CON Unit 1 1 Rear View Rear View LED 1 Digital Audio Status LED color Description Red No signal Light Blue Static CPU Unit S PDIF signal RCA available Flashing CPU Unit Digital noise Violet Static CPU Unit AES EBU signal Mini XLR available Flashing CPU Unit Digital noise Blue Static CPU Unit S PDIF signal TOSLINK available Flashing CPU Unit Digital noise Green CON Unit Signal avail...

Page 25: ...w Pos LED Status Description Off No USB HID device or not supported USB device connected Flashing fast USB HID device active 1 2 Device LED orange On USB HID device ready or KVM Extender in command mode Off No power supply voltage CPU Unit KVM Extender in command mode or no connection CON Unit Keyboard in command mode Flashing slowly CON Unit KVM Extender in command mode or no connection 3 Status ...

Page 26: ...ith two further LEDs on the back side for indication of the connection status CPU Unit CON Unit 3 1 2 3 1 2 3 1 2 3 1 2 Rear View Rear View Pos LED Status Description Off Connection available 1 Failure LED green On or flashing Connection failure flashing for about 20 s following a connection failure Off No connection via interconnect cable 2 Status LED green On Connection available ...

Page 27: ...s LED color Description Red Device ready Green Only connection available no USB 2 0 signal Green light blue flashing Connection available no USB 2 0 device connected only CON unit Light blue Connection and USB 2 0 signal available operating status ...

Page 28: ...Media DVI Converter K238 5V Download CPU Unit 1 Front View LED 1 Connection Status VGA DVI I LED color Description Dark Red No video signal monitor not detected Red Video signal not supported monitor not detected Green Video signal supported monitor not detected Blue No video signal monitor detected Violet Video signal not supported monitor detected Light blue Video signal supported monitor detect...

Page 29: ...CPU Unit and CON Unit 2x 5VDC international power supply unit 2x country specific power cord Quick Setup DVI video cable 1 8 m DVI D male to male USB cable 1 8 m type A to type B Additional content for Dual Head devices DVI video cable 1 8 m DVI D male to male USB cable 1 8 m type A to type B Additional content for Analog Audio Serial option Serial cable 1 8 m D Sub 9 male connector Stereo jack ca...

Page 30: ...F05 male connector Additional content for USB 2 0 Add On option USB cable 1 8 m USB type A to type B Additional content for VGA option replaces DVI D cable VGA cable 1 8 m VGA male to DVI I male If anything is missing contact your dealer Pos 25 806 IHSE Installation System anschließen 477 xx_COMP 5 mod_1291123779531_6 doc 44749 233 1 ...

Page 31: ...eyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connect the 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU to the CPU Unit with the supplied cables Please ensure the cables are not strained 6 Connect the CPU Unit to the interconnect cable s 7 Connect the 5VDC power supply to the CPU Unit 8 Power up the system To po...

Page 32: ...source to the audio input of the CPU unit 2 Connect the audio output of the CON Unit to suitable speakers or audio amplifiers If several active sources are connected Mini XLR input takes priority The audio signal is available at all outputs USB HID Add On Option 1 Connect the CPU to the CPU Unit USB HID 2 2 Connect the USB HID devices to the CON Unit Connect to USB HID devices 2 USB 2 0 Add On Opt...

Page 33: ...s section illustrates typical installations of KVM Extenders Pos 27 806 IHSE Installation Installationsbeispiele 477 xx_COMP 5 mod_1291124264328_6 doc 44767 1 1 2 4 5 3 KVM Extender Single Head 1 2 4 5 8 3 KVM Extender Single Head with Digital Analog Audio ...

Page 34: ...cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devices option only with 2x USB 2 0 devices 8 Audio sink optional only with devices with Analog Audio Serial option or Digital Audio option Pos 28 806 IHSE Konfiguration UEB_Konfiguration 5 mod_1278575517073_6 doc 41846 1 1 ...

Page 35: ... Downloading of the DDC information of the console monitor can be performed during normal operation see Chapter 6 1 Page 42 For special requirements DDC information can be retrieved and uploaded as a binary file to both the CPU Unit and the CON Unit Connect your computer with a USB mini cable to the service port of the CPU Unit or CON Unit The data area of the unit is now accessible as a flash dri...

Page 36: ...yboard will flash In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available If there is no keyboard command executed within 10 s after activating Command Mode it will be automatically deactivated The following table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Comm...

Page 37: ...r Reset Hot Key In order to set a Hot Key back to default settings press the key combination Right Shift Del within 5 s after plugging in a keyboard Pos 32 806 IHSE Konfiguration USB HID Ghosting K477_USB HID Ghosting 9 mod_1362404683851_6 doc 71192 2 1 5 4 USB HID Ghosting This function allows specific keyboard and mice descriptors device descriptions to be permanently stored in the CPU unit This...

Page 38: ...ransparently to the source computer CPU Hot Key h r Enter When using a USB combo device as a USB HID input device switching to a CPU Unit with activated USB HID Ghosting may cause limited functionality Pos 33 806 IHSE Konfiguration 474_Konfigurationsdatei 474 xx 477 xx 481 xx 482 xx 483 xx 7 mod_1331801555639_6 doc 58172 2333 1 5 5 Configuration File The KVM Extender contains a configuration file ...

Page 39: ...h digital audio upgrade module SRC44100 Activate sample rate conversion sample rate 44 1 kHz only with digital audio upgrade module SRC48000 Activate sample rate conversion sample rate 48 kHz only with digital audio upgrade module SRC96000 Activate sample rate conversion sample rate 96 kHz only with digital audio upgrade module SRC_NONE Deactivate sample rate conversion only with digital audio upg...

Page 40: ... the following parameters into the configuration file of a CON Unit Output Settings Parameter Function 1080p50Hz Always display 50 Hz when using 1920x1080 DISEXTOSD Deactivate extender OSD ENAFRAME Show orange colored frame when losing extender connection ENAHOLDPIC Show last transmitted picture highlighted by an orange colored frame when losing connection ENADDCTX Activate DDC transmission by unp...

Page 41: ...ouse event only with HDMI extenders and local control by an USB HID CON upgrade module PRIVATEMODE Activate switching of video and control between local and remote console by keyboard commands only with HDMI extenders and local control by an USB HID CON upgrade module USB 2 0 embedded Parameter Function ENAUSB11 Activate USB 1 1 mode for USB 2 0 embedded upgrade modules only with USB 2 0 embedded ...

Page 42: ...lack for a short time At the same time Command Mode is closed and the keyboard LEDs return to previous status 3 Restart the corresponding source computer CPU The video mode has been readjusted Screen quality should be optimal The CPU should now show the console monitor as the current screen together with the available video resolutions The DDC information of the console monitor was loaded once Rel...

Page 43: ...variable n defines the time in seconds and has to be replaced by the numbers 0 to 9 e g RELEASETIME 5 If this parameter is not activated at all the release time is set to 2 seconds by default The parameter RELEASETIME X deactivates the shared operation 4 Save your changes 5 Reboot the CPU Unit Example View Config txt When using redundant CPU Units in combination with a KVM matrix the function of c...

Page 44: ...n Schnittstellen DVI I Single Link 5 mod_1291127308328_6 doc 44809 3 1 7 1 2 DVI I Single Link The video interface supports the DVI I protocol All analog VGA or digital DVI signals that comply to DVI I Single Link norm can be transmitted This includes e g monitor resolutions such as 1920x1200 60Hz Full HD 1080p or 2K HD up to 2048x1152 Data rate is limited to 165 MPixel s Pos 42 806 IHSE Technisch...

Page 45: ...peed max 36 Mbit s Each USB full speed port provides a maximum current of 500 mA high power When using a USB high speed interface with 4 USB ports respectively 2 connectors provides a maximum of 500 mA high power and 2 connectors a maximum of 100 mA Pos 44 806 IHSE Technische Daten Schnittstellen RJ45 Gerätekommunikation 5 mod_1278578339308_6 doc 42186 3 1 7 1 5 RJ45 Interconnect Communication bet...

Page 46: ... direction Normally 4 of the 6 signals are handshake signals in addition to RxD and TxD The following configurations however can be realized using special adapter splitting cables Three single 2 wire transmissions Two transmissions with a handshake signal A serial mouse and a single 2 wire transmission In this case choose X ON X OFF software handshake for traffic control at printer and PC Connecti...

Page 47: ... the microphone input of the sound card red Adjust the sound card to provide an additional amplification 20 dB The output of the CPU Unit is connected to the audio input of the sound card blue Choose this connection if the microphone has its own pre amplifier The CON Unit can do the pre amplification of the microphone as well Open the CON Unit locate the MIC jumper on the audio board and close the...

Page 48: ...rive of the KVM Extender If the sample rate converter is activated the following characteristics are valid 140 dB dynamic range and 120 dB total harmonic distortion noise Set sample frequency of the sample rate converter by writing the parameter in a new line The following sample frequencies are available 32 0 kHz write SRC32000 in Config txt file of the CPU unit 44 1 kHz write SRC44100 in Config ...

Page 49: ...Pos 50 806 IHSE Technische Daten Verbindungskabel Verbindungskabel Cat X 5 mod_1278578406026_6 doc 42205 3 1 7 2 1 Cat X A point to point connection is required Operation with several patch fields is possible Routing over an active network component such as an Ethernet Hub Router or Matrix is not allowed Avoid routing Cat X cables along power cables If the site has 3 phase AC power try to ensure t...

Page 50: ...8 S UTP Cat 5e cable according to EIA TIA 568 B Four pairs of wires AWG26 8 Connection according to EIA TIA 568 B 1000BASE T The use of flexible cables patch cables type AWG26 8 is possible however the maximum possible extension distance is halved Pos 51 806 IHSE Technische Daten Verbindungskabel Verbindungskabel Cat X _Kabellänge 477 xx 5 mod_1278937761105_6 doc 43167 1 Maximum Acceptable Cable L...

Page 51: ...e or outdoor breakout cable resistant Multi mode 62 5μm Two fibers 62 5μm I V ZN HH 2G62 5 in house breakout cable A DQ ZN B2Y 4G62 5 outdoor cable with protection against rodents Maximum Acceptable Cable Length Type of cable Maximum Acceptable Cable Length Single mode 9μm 10 000 m 32 800 ft Single mode 9μm XV 5 000 m 16 400 ft Multi mode 50μm OM3 1 000 m 3 280 ft Multi mode 50μm 400 m 1 300 ft Mu...

Page 52: ...es that are not supported as standard will normally operate with our devices featuring transparent USB support Please note that concurrent operation of more than two USB HID devices is not possible even if you use a USB hub Pos 56 806 IHSE Technische Daten Unterstützte Peripherie USB 2 0 Geräte 5 mod_1278578553933_6 doc 42278 3 1 7 3 2 USB 2 0 Devices KVM Extender models featuring a transparent US...

Page 53: ...data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5VDC high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot Plug recognition 24 T M D S clock C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use Pos 59 806 IHSE ...

Page 54: ... 21 n c 6 DDC Input SCL 14 5VDC high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 V sync 16 Hot Plug recognition 24 T M D S clock C1 Red signal C3 Blue signal C2 Green signal C5 GND C4 H sync Pos 60 806 IHSE Technische Daten Pinbelegungen Buchse USB Typ B 5 mod_1278578750464_6 doc 42351 1 Connector USB Type B Picture Pin Signal Color 1 VCC 5VDC Red 2 Data White 3 Data ...

Page 55: ... 1 VCC 5VDC Red 2 Data White 3 Data Green 4 n c 5 1 5 GND Black Pos 63 806 IHSE Technische Daten Pinbelegungen RJ45 5 mod_1278578820011_6 doc 42405 1 RJ45 Picture Pin Signal Pin Signal 1 D1 5 D3 2 D1 6 D2 3 D2 7 D4 8 1 4 D3 8 D4 Pos 64 806 IHSE Technische Daten Pinbelegungen Glasfaser SFP Typ LC 5 mod_1278938501151_6 doc 43210 1 Fiber SFP Typ LC Picture Diode Signal 1 Data OUT 1 2 2 Data IN Pos 65...

Page 56: ...8 CTS 4 DTR 9 n c 1 5 6 9 5 GND Pos 67 806 IHSE Technische Daten Pinbelegungen Stereo Klinkenbuchse 3 5 6 35 mm 5 mod_1291128765156_6 doc 44901 1 3 5 6 35 mm Stereo Jack Plug Picture Pin Signal 1 GND 2 Audio IN OUT L 1 2 3 3 Audio IN OUT R Pos 68 806 IHSE Technische Daten Pinbelegungen RCA Cinch 5 mod_1291128877593_6 doc 44920 1 RCA Cinch Picture Pin Signal 1 GND 1 2 2 Data IN OUT Pos 69 806 IHSE ...

Page 57: ... Unit Single Head devices max 800 mA Dual Head devices max 1 600 mA Optional Modules Analog Audio Serial max 300 mA Digital Audio max 300 mA USB 2 0 embedded max 1 100 mA USB 2 0 max 2 500 mA VGA max 900 mA Pos 72 806 IHSE Technische Daten Einsatzbedingungen ATB_Einsatzbedingungen 5 mod_1278578980026_6 doc 42480 2 1 7 6 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage T...

Page 58: ... 1 7 Shipping Box 460 x 250 x 120 mm 18 1 x 9 8 x 4 7 Pos 74 806 IHSE Technische Daten Transportgewicht 477 xx_COMP 5 mod_1291129453984_6 doc 45015 2 1 7 8 Shipping Weight Single Head Devices CPU Unit CON Unit 0 3 kg 0 7 lb Shipping Box 1 8 kg 4 0 lb Dual Head Devices and Devices with Optional Modules CPU Unit CON Unit 0 4 kg 0 9 lb Shipping Box 2 3 kg 5 1 lb Pos 75 806 IHSE Hilfe im Problemfall U...

Page 59: ...meter not set or saved Write parameter into Config txt file and save changes Start Commanc CFG not set Write start command CFG into first line of the Config txt file Parameter written incorrectly Check correct spelling and capitalization Config txt parameter without function Extender not restarted Restart extender Pos 77 806 IHSE Hilfe im Problemfall Bildausfall 477 xx 5 mod_1278938890573_6 doc 43...

Page 60: ...er CPU Check DVI D cable to CPU Download DDC information from console monitors see Chapter 6 1 Page 42 Reboot CPU if necessary No monitor detected Check connection length and quality of the DVI D cable to monitor tighten cable thumbscrews CON Unit LED 3 red or yellow No video signal detected from CPU Unit Check connection length and quality of interconnect cables between the units Download DDC inf...

Page 61: ...her USB port if necessary Remove USB and power cable and restart CPU Connect power cable first CON Unit LED 3 green or violet Problems with USB connection Check connection of USB cable to USB HID device Remove DVI and power cable and restart CON Unit Connect power cable first No USB HID device Connect USB HID device USB device without function USB HID device is not supported Contact dealer if nece...

Page 62: ...is Possible Reason Measure No audio connection to CPU audio source Connect analog audio source Check audio cable No Signal Switch analog audio source on Activate analog output at CPU audio source CON Unit No signal at audio output No audio connection to audio sink e g speakers Connect analog audio sink and switch it on Check connection of audio cable No audio connection to audio source microphone ...

Page 63: ...gital audio source on Activate digital output at CPU audio source No audio connection to audio sink e g speakers Connect digital audio sink Check connection of audio cable CON Unit LED 1 red No signal Check signal at CPU Unit No signal LEDs 1 OK Digital Silence at active audio source Check LEDs at CPU Unit Check audio format Change audio input Pos 82 806 IHSE Hilfe im Problemfall Störung am USB HI...

Page 64: ...onnect power cable first CPU CON Unit LED 2 off No connection between CON Unit and CPU Unit Check interconnect cable and connectors No USB 2 0 device Connect USB 2 0 device CPU CON Unit LED 2 off and USB 2 0 device without function USB 2 0 device is not supported Check installation at the CPU also the necessary drivers New connection of the USB 2 0 device Contact dealer if necessary Pos 83 806 IHS...

Page 65: ...ect power cable first CON Unit LED 3 red Connection between CON Unit and CPU Unit Check interconnect cable and connectors No USB 2 0 device Connect USB 2 0 device CON Unit LED 3 flashing green light blue and USB 2 0 device without function USB 2 0 device is not supported Check installation at the CPU also the necessary drivers New connection of the USB 2 0 device Contact dealer if necessary Pos 84...

Page 66: ...e existing manual Nature circumstances and duration of the problem Components included in the system such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number Results from any testing you have done 9 2 Shipping Checklist 1 To return your device contact your dealer to obtain a RMA number Return Material Authorization 2 Pack...

Page 67: ...hnology Equipment EN 55022 2010 AC 2011 Class A EN 55024 2010 A1 2001 A2 2003 EN 61000 3 2 2006 A1 09 A2 09 EN 61000 3 3 2008 EN 61000 6 2 2005 This declaration certifies the conformity to the specified directives but contains no assurance of properties The safety instructions and installation guidelines noted in this manual shall be considered in detail Compliance with the specifications for cabl...

Page 68: ...he user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards Pos 87 806 IHSE Zertifikate ATB_WEEE 5 mod_1278579673292_6 doc 42704 2 ...

Page 69: ...f the PAL TV standard CON Unit Component of a KVM Extender or Media Extender to connect to the console monitor s keyboard and mouse optionally also with USB 2 0 devices Console Keyboard mouse and monitor CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU CVBS The analog color video baseband signal CVBS is also called Composite Video and it is part of the PAL...

Page 70: ...interface for an all digital transmission of audio and video data It is differentiated between the HDMI standards 1 0 to 1 4a The signals have TMDS level KVM Keyboard video and mouse Mini XLR Industrial standard for electrical plug connections 3 pole for the transmission of digital audio and control signals Multi mode 62 5µ multi mode fiber cable or 50µ multi mode fiber cable OSD The On Screen Dis...

Page 71: ... Standardized fiber connection system for digital transmission of audio signals F05 plug connection Triple Head A system with three video connections USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage v...

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