Ihse 474 Series User Manual Download Page 79

Page: 79 / 89

Troubleshooting

2014-04-15

8.6

Digital Audio

CPU Module

CON Module

Rear View

Diagnosis

Possible Reason

Measure

No audio connection to
CPU / audio source



Connect digital audio source.



Check connection of audio cable.

CPU Unit:
LED

red

No signal



Switch digital audio source on.



Activate digital output at CPU /

audio source.

No audio connection to
audio sink
(e.g. speakers)



Connect digital audio sink.



Check connection of audio cable.

CON Unit:
LED

red

No signal



Check signal at CPU Unit.

No signal /
LEDs

Digital Silence at active
audio source



Check LEDs at CPU Unit.



Check audio format.



Change

audio

input.

Pos: 122 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Modul-Anschluss/474-xx @ 6\mod_1304586906004_6.doc @ 51475 @ @ 1

Summary of Contents for 474 Series

Page 1: ...IHSE GmbH Maybachstrasse 11 88094 Oberteuringen Germany info ihse de www ihse de Tel 49 7546 9248 0 Fax 49 7546 9248 48 User Manual Edition 2014 04 15 Draco KVM Extender Model 474 Series ...

Page 2: ...his manual the manufacturer assumes no liability for errors or omissions The manufacturer assumes no liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other cir...

Page 3: ...Upgrade Kits 15 3 5 Accessories 16 3 6 Device Views 16 3 6 1 2 fold Vario Chassis 474 BODY2 2R 16 3 6 2 2 fold Vario Chassis 474 BODY2N 17 3 6 3 4 fold Vario Chassis 474 BODY4 4R 18 3 6 4 6 fold Vario Chassis 474 BODY6R 19 3 6 5 6 fold Vario Chassis 474 BODY6BP 20 3 6 6 6 fold Vario Chassis 474 BODY6BPF 21 3 6 7 21 fold Vario Chassis 474 BODY21R 22 3 6 8 Model L R474 BSHC BVHC 23 3 6 9 Model L R47...

Page 4: ...1 3 6 27 Model L R474 BXTC 32 3 6 28 Model L R474 BXTS 32 3 7 Status LEDs 33 3 7 1 Status KVM Extender Module 33 3 7 2 Status KVM Extender Module VGA DVI I 34 3 7 3 Status Upgrade Module Digital Audio 35 3 7 4 Status Upgrade Module USB HID 36 3 7 5 Status Upgrade module USB 2 0 embedded 37 3 7 6 Status Upgrade Module USB 2 0 38 4 Installation 39 4 1 Package Contents 39 4 2 System Setup 41 4 2 1 KV...

Page 5: ... 56 7 1 Interfaces 56 7 1 1 DVI D Single Link 56 7 1 2 DVI I Single Link 56 7 1 3 USB HID 56 7 1 4 PS 2 57 7 1 5 USB 2 0 transparent 57 7 1 6 RJ45 Interconnect 57 7 1 7 Fiber SFP Type LC Interconnect 58 7 1 8 Serial Interface 58 7 1 9 Analog Audio Interface 59 7 1 10 Serial Interface RS422 60 7 1 11 Digital Audio Interface 61 7 2 Interconnect Cable 62 7 2 1 Cat X 62 7 2 2 Fiber 64 7 3 Supported Pe...

Page 6: ...9 8 7 Upgrade Module USB HID 80 8 8 USB 2 0 embedded 81 8 9 USB 2 0 82 9 Technical Support 83 9 1 Support Checklist 83 9 2 Shipping Checklist 83 10 Certificates 84 10 1 CE Declaration Of Conformity 84 10 2 North American Regulatory Compliance 85 10 3 Product Safety 85 10 4 WEEE 86 10 5 RoHS RoHS 2 86 11 Glossary 87 Pos 1 806 IHSE Zu diesem Handbuch ATB_Zu diesem Handbuch 5 mod_1278573163276_6 doc ...

Page 7: ... The following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates important information to help you make the best use of this product This symbol indicates best practice information to show recommended and optimal ways to use this...

Page 8: ... to be defective or has a damaged chassis Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunications equipment Take any required ESD precautions In order to disconnect the device comp...

Page 9: ...sted Pair interconnect cables or fiber interconnect cables The KVM Extender with Cat X interconnect cables is unsuitable for connection between buildings where a fiber optic based product should be used instead The KVM Extender with fiber interconnect cables can also be used with applications in environments which are subject to electromagnetic interference Electromagnetic interference can limit t...

Page 10: ...ON module is connected to the console monitor keyboard and mouse The CPU Unit and the CON modules communicate with each other through the interconnect cables 1 2 4 5 7 6 3 System Overview 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB HID devices option only with 4...

Page 11: ... complete device CPU Unit L474 CON Unit R474 All devices in the K474 series are technically compatible with devices in the K477 series 3 3 2 Chassis Model Description 474 BODY2 Empty chassis for up to 2 boards 1x external power supply unit 474 BODY2R Empty chassis for up to 2 boards 1x external power supply unit preparation for redundancy for a second power supply unit external 474 BODY2N Empty ch...

Page 12: ...eparation for redundancy for a second power supply unit internal 3 3 3 KVM Extender Modules Model Description L474 BSHx R474 BSHx Single Head module for 1x DVI D Single Link up to 1920x1200 with 2x USB HID L474 BSHxR R474 BSHxR Single Head module for 1x DVI D Single Link up to 1920x1200 with 2x USB HID and redundant connector for interconnect cables L474 BSHxV R474 BSHxV Single Head module for 1x ...

Page 13: ...474 BDX Upgrade module with Digital Audio unidirectional L474 BAH R474 BAH Upgrade module with Analog Audio Serial RS232 bidirectional and 2x USB HID L474 BUE R474 BUE Upgrade module with Analog Audio bidirectional and 2x USB 2 0 L474 BAE R474 BAE Upgrade module with Analog Audio Serial RS232 bidirectional and 2x USB 2 0 L474 BDH R474 BDH Upgrade module with Digital Audio unidirectional and 2x USB...

Page 14: ...ssis external power supply unit preparation for redundancy of a second external power supply unit DRACO VARIO 6R Draco extender for free configuration in a 6 slot vario chassis internal power supply unit preparation for redundancy of an external power supply unit DRACO VARIO 6BP Draco extender for free configuration in a 6 slot vario chassis active backplane 2x internal power supply unit redundanc...

Page 15: ...sis 474 PSU2 Power supply for 2 fold chassis spare or redundancy 474 PSU4 Power supply for 4 fold chassis spare or redundancy 474 PSU6 Power supply for 6 fold chassis spare or redundancy 474 PSU21 Power supply for 6 fold chassis spare or redundancy 474 BLND1 Blind plate 3U 4HP for 2 4 and 6 fold chassis 474 BLND2 Blind plate 3U 8HP for 2 4 and 6 fold chassis KVM Extenders and the power supply unit...

Page 16: ...T TOSLINK cable 1 8 m F05 male connector 455 CX Mini XLR cable 1 8 m 3 pole Pos 9 806 IHSE Beschreibung Geräteansichten UEB_Geräteansichten 5 mod_1278573737808_6 doc 41654 2 1 3 6 Device Views Pos 10 806 IHSE Beschreibung Geräteansichten 474 xx 2 fach Vario Gehäuse 474 BODY2 2R 6 mod_1304580280566_6 doc 50858 3 1 3 6 1 2 fold Vario Chassis 474 BODY2 2R CPU and CON Unit 1 2 3 4 Rear View 1 Slot for...

Page 17: ...3 Slot for modules 2 4 Connect to 5VDC power supply redundancy The 2 fold vario chassis with an internal power supply is not equipped with a fuse on its primary side Therefore the protection against excessive currents has to be provided by the electrical installation of the building Pos 12 806 IHSE zz_Layout Seitenumbruch 8 mod_1348581820516_0 doc 69462 1 ...

Page 18: ...r View 1 Slot for modules 3 2 Slot for modules 1 3 Connect to 5VDC power supply standard 4 Slot for modules 4 5 Slot for modules 2 6 Connect to 5VDC power supply redundancy optional For operation with three KVM Extender CON modules and a USB 2 0 CON module in a 4 fold vario chassis two power supplies are necessary In this case redundancy is inapplicable Pos 14 806 IHSE zz_Layout Seitenumbruch 8 mo...

Page 19: ...5VDC power supply standard 6 Slot for modules 6 7 Slot for modules 4 8 Slot for modules 2 For operation with KVM Extender modules in a 6 fold vario chassis two power supplies are necessary In this case redundancy is inapplicable The 6 fold vario chassis is not equipped with a fuse on its primary side Therefore the protection against excessive currents has to be provided by the electrical installat...

Page 20: ...pply 1 2 Connect to power supply 2 redundancy 3 Grounding 3 4 5 1 2 6 Rear View 1 Slot for modules 5 2 Slot for modules 3 3 Slot for modules 1 4 Slot for modules 6 5 Slot for modules 4 6 Slot for modules 2 Pos 17 806 IHSE Beschreibung Geräteansichten 474 xx 6 fach Vario Gehäuse 474 BODY6BPF 11 mod_1392644763729_6 doc 132650 3 1 ...

Page 21: ...7 1 2 8 4 5 Rear View 1 Slot for modules 5 2 Slot for modules 3 3 Slot for modules 1 4 Connect to power supply 1 5 Connect to power supply 2 redundancy 6 Slot for modules 2 7 Slot for modules 4 8 Slot for modules 6 Pos 18 806 IHSE zz_Layout Seitenumbruch 8 mod_1348581820516_0 doc 69462 1 ...

Page 22: ...6_6 doc 69400 3 1 3 6 7 21 fold Vario Chassis 474 BODY21R CPU and CON Unit 1 Rear View 1 Slots for modules 1 21 1 2 3 4 Front View 1 Connect to power supply 2 2 Locking for power supply 2 redundancy 3 Locking for power supply 1 standard 4 Connect to power supply 1 Pos 20 806 IHSE zz_Layout Seitenumbruch 8 mod_1348581820516_0 doc 69462 1 ...

Page 23: ...r Pos 22 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BSHS BSHX BVHS BVHX 6 mod_1304580536098_6 doc 50930 3 1 3 6 9 Model L R474 BSHS BSHX BVHS BVHX CPU Module CON Module 1 2 3 4 1 2 3 4 Rear View Rear View 1 Service port 2 Connect to interconnect cable 3 To CPU USB HID 4 To CPU DVI D DVI I only L474 BVHS BVHX 1 Service port 2 Connect to interconnect cable 3 Connect to USB HID devices 4...

Page 24: ...ct cable 2 4 Connect to USB HID devices 5 Connect to DVI monitor Pos 25 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BSHSR BVHSR 9 mod_1362471995312_6 doc 71230 3 1 3 6 11 Model L R474 BSHSR BVHSR CPU Module CON Module 3 4 1 5 2 3 1 5 2 4 Rear View Rear View 1 Service port 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 4 To CPU USB HID 5 To CPU DVI D DVI I only L474...

Page 25: ...tor Pos 27 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BSHSV BSHXV 6 mod_1304583459332_6 doc 50966 3 1 3 6 13 Model L R474 BSHSV BSHXV CPU Module CON Module 1 2 3 4 5 6 1 2 3 4 5 Rear View Rear View 1 Service port KVM 2 Connect to interconnect cable 3 To CPU USB HID 4 To CPU DVI I VGA DVI 5 IR receiver for remote control 6 Service port DVI I 1 Service port 2 Connect to interconnect cab...

Page 26: ...PU USB 2 0 1 Connect to USB 2 0 devices Pos 30 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BUE 7 mod_1331799038717_6 doc 58130 3 1 3 6 16 Model L R474 BUE CPU Module CON Module 1 1 2 3 Rear View Rear View 1 To CPU USB 2 0 1 Audio IN 2 Audio OUT 3 Connect to USB 2 0 devices When using USB audio within a KVM matrix instant switching is not possible due to the deregistration and registrat...

Page 27: ...ichten 474 xx Typ L R474 BAP 9 mod_1362472648439_6 doc 71250 3 1 3 6 18 Model L R474 BAP CPU Module CON Module 1 2 3 4 5 1 2 3 4 5 Rear View Rear View 1 Connect to serial D Sub 9 2 Audio IN 3 Audio OUT 4 To CPU PS 2 mouse 5 To CPU PS 2 keyboard 1 Connect to serial D Sub 9 2 Audio IN 3 Audio OUT 4 Connect to PS 2 mouse 5 Connect to PS 2 keyboard Pos 33 806 IHSE Beschreibung Geräteansichten 474 xx T...

Page 28: ...L R474 BAX and BAH A separate slot is required for each module Pos 34 806 IHSE zz_Layout Seitenumbruch 8 mod_1348581820516_0 doc 69462 1 Pos 35 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BDX 6 mod_1304583577801_6 doc 51020 3 1 3 6 20 Model L R474 BDX CPU Module CON Module 1 3 2 1 3 2 Rear View Rear View 1 S PDIF input RCA 2 AES EBU input Mini XLR 3 S PDIF input TOSLINK 1 S PDIF output...

Page 29: ... 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BDH 6 mod_1304583646457_6 doc 51056 3 1 3 6 22 Model L R474 BDH CPU Module CON Module 1 3 4 2 1 3 2 4 Rear View Rear View 1 S PDIF input RCA 2 AES EBU input Mini XLR 3 S PDIF input TOSLINK 4 To CPU USB HID 1 S PDIF output RCA 2 AES EBU output Mini XLR 3 S PDIF output TOSLINK 4 Connect to USB HID devices Pos 38 806 IHSE Beschreibung Geräteans...

Page 30: ...2 0 devices Pos 39 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BDE 8 mod_1348580272466_6 doc 69440 3 1 3 6 24 Model L R474 BDE CPU Module CON Module 1 3 4 2 1 3 2 4 Rear View Rear View 1 S PDIF input RCA 2 AES EBU input Mini XLR 3 S PDIF input TOSLINK 4 To CPU USB 2 0 1 S PDIF output RCA 2 AES EBU output Mini XLR 3 S PDIF output TOSLINK 4 Connect to USB 2 0 devices Pos 40 806 IHSE zz_L...

Page 31: ...XLR 3 S PDIF output TOSLINK 4 S PDIF input RCA 5 AES EBU input Mini XLR 6 S PDIF input TOSLINK Pos 42 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BDA 6 mod_1304583753426_6 doc 51092 3 1 3 6 26 Model L R474 BDA CPU Module CON Module 1 3 2 4 5 6 1 3 2 4 5 6 Rear View Rear View 1 S PDIF input RCA 2 AES EBU input Mini XLR 3 S PDIF input TOSLINK 4 Connect to serial D Sub 9 5 Audio IN 6 Audi...

Page 32: ... to interconnect cable 3 Connect to USB 2 0 devices Pos 45 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R474 BXTS 6 mod_1304583818676_6 doc 51128 3 1 3 6 28 Model L R474 BXTS CPU Module CON Module 1 2 3 1 2 3 4 Rear View Rear View 1 Service port 2 Connect to interconnect cable 3 To CPU USB 2 0 1 Service port 2 Connect to interconnect cable 3 Connect to USB 2 0 devices Only one USB 2 0 CON mo...

Page 33: ...ule 2 3 1 1 2 3 2 3 1 2 3 1 Rear View Rear View LED 1 and 2 Connection Status Pos LED Status Description Off Connection available 1 Failure LED green On or Flashing Connection failure flashing for about 20 s following a connection failure Flashing No connection via interconnect cable 2 Status LED green On Connection available LED 3 USB and Video Status LED color Description Red Device ready Violet...

Page 34: ...Converter K238 5V Download CPU Module Front View LED 1 Connection Status VGA DVI I LED color Description Dark Red No video signal monitor not detected Red Video signal not supported monitor not detected Green Video signal supported monitor not detected Blue No video signal monitor detected Violet Video signal not supported monitor detected Light Blue Video signal supported monitor detected Pos 50 ...

Page 35: ... CPU Module CON Module 1 1 Rear View Rear View LED 1 Digital Audio Status LED color Description Red No signal Light Blue CPU Unit S PDIF signal RCA available Violet CPU Unit AES EBU signal Mini XLR available Blue CPU Unit S PDIF signal TOSLINK available Green CON Unit Signal available Pos 51 806 IHSE Beschreibung Diagnose LEDs 474 xx Diagnose Zusatzmodul USB HID 6 mod_1304584220145_6 doc 51219 3 1...

Page 36: ...orted USB device connected Flashing fast USB HID device active 1 2 Device LED orange On USB HID device ready or KVM Extender in command mode Off No power supply voltage CPU Unit KVM Extender in command mode or no connection CON Unit Keyboard in command mode Flashing slowly CON Unit KVM Extender in command mode or no connection 3 Status LED orange Flashing fast Operating status Pos 52 806 IHSE Besc...

Page 37: ...atus LED green Flashing slowly USB 2 0 device connected Off No connection to source computer CPU available Flashing slowly Connection to source computer CPU available No USB 2 0 device connected 2 Status LED green On Connection to source computer CPU available USB 2 0 device s connected Off No connection between CON and CPU module 3 Status LED green On Connection between CON and CPU module availab...

Page 38: ...ff Connection available 1 Failure LED green On or Flashing Connection failure flashing for about 20 s following a connection failure Off No connection via interconnect cable 2 Status LED green On Connection available LED 3 USB 2 0 Status LED color Description Red Device ready Green Only connection available no USB 2 0 signal Green light blue flashing Connection available no USB 2 0 device connecte...

Page 39: ...edundancy 2x 5VDC international power supply unit per KVM Extender unit 1x redundancy 2x country specific power cord Quick Setup DVI video cable 1 8 m DVI D male to male USB cable 1 8 m type A to type B Additional content for KVM Extender module VGA DVI I replaces DVI D cable VGA cable 1 8 m VGA male to DVI I male Infrared remote control Additional content for upgrade module Analog Audio Serial Se...

Page 40: ... Additional content for upgrade module USB HID USB cable 1 8 m USB type A to type B Additional content for upgrade module PS 2 2x PS 2 cable 1 8 m 6 pole connector Additional content for upgrade module USB 2 0 embedded USB cable 1 8 m USB type A to type B Additional content for upgrade module USB 2 0 USB cable 1 8 m USB type A to type B If anything is missing contact your dealer Pos 56 806 IHSE zz...

Page 41: ...ces CON Unit Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connect the 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU to the CPU Unit with the supplied cables Please ensure the cables are not strained 6 Connect the CPU Unit to the interconnect cable s 7 Connect the 5VDC powe...

Page 42: ...vice Upgrade Module Digital Audio 1 Connect the digital audio source to the audio input of the CPU Unit 2 Connect the audio output of the CON Unit to suitable speakers or audio amplifiers If several active sources are connected Mini XLR input takes priority The audio signal is available at all outputs Upgrade Module USB HID 1 Connect the CPU to the CPU Unit USB HID 2 2 Connect the USB HID devices ...

Page 43: ...Installation Installationsbeispiele UEB_Installationsbeispiele 5 mod_1278581564870_6 doc 42759 2 1 4 3 Example Applications This section illustrates typical installations of KVM Extenders Pos 59 806 IHSE Installation Installationsbeispiele 477 xx_COMP 5 mod_1291124264328_6 doc 44767 1 1 2 4 5 3 KVM Extender Single Head 1 2 4 5 8 3 KVM Extender Single Head with Digital Analog Audio ...

Page 44: ...cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devices option only with 2x USB 2 0 devices 8 Audio sink optional only with devices with Analog Audio Serial option or Digital Audio option Pos 60 806 IHSE Installation Betriebsmodi 474 xx 9 mod_1373975571965_6 doc 77678 2 1 ...

Page 45: ...available modules Matrix 1 Matrix 2 CPU Unit CPU Unit CON Unit CPU FILTER TOP OK HS FAN TRAY OK HS FAN TRAY OK HS FAN TRAY OK HS FAN TRAY FILTER TOP DVI D VGA DVI I R474 BSHCR R474 BSHC L474 BSHC L474 BVHC VGA L474 BSHCR L474 BVHCR VGA Overview Operating Modes Pos 61 806 IHSE Installation Zusatzmodule 474 xx_Zusatzmodule 9 mod_1373960474835_6 doc 77366 2 1 ...

Page 46: ...E R474 BAP R474 BXH R474 BXTC 2 x HID 2 x HID 2 x HID Full Speed Full Speed Full Speed 2 0 2 0 2 0 High Speed High Speed High Speed 2 0 2 0 2 0 Analog Audio RS232 2 x HID 2 x HID 2 x HID Full Speed Full Speed Full Speed 2 0 2 0 2 0 High Speed High Speed High Speed 2 0 2 0 2 0 Analog Audio RS232 Analog Audio RS422 Analog Audio RS232 Analog Audio RS232 Analog Audio RS422 Overview Upgrade Modules Pos...

Page 47: ... Downloading of the DDC information of the console monitor can be performed during normal operation see Chapter 6 1 Page 54 For special requirements DDC information can be retrieved and uploaded as a binary file to both the CPU Unit and the CON Unit Connect your computer with a USB mini cable to the service port of the CPU Unit or CON Unit The data area of the unit is now accessible as a flash dri...

Page 48: ...board will flash In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available If no keyboard command is executed within 10 s after activating Command Mode it will be automatically deactivated The following table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Command Mod...

Page 49: ... 7 2x Right Ctrl 8 2x Right Alt Set freely selectable Hot Key exemplary In order to set a freely selectable Hot Key e g 2x Space use the following keyboard sequence current Hot Key c 0 Space Enter Reset Hot Key In order to set a Hot Key back to default settings of the extender press the key combination Right Shift Del within 5 s after switching on the CON Unit or plugging in a keyboard Pos 66 806 ...

Page 50: ...on in the CPU Unit Hot Key h w Enter Activates the emulation of already stored device descriptions in the CPU Unit Hot Key h e Enter Deactivates the emulation of active device descriptions in the CPU Unit The input devices connected to the CON Unit will be now passed transparently to the source computer CPU Hot Key h d Enter Deactivates the emulation of active device descriptions in the CPU Unit D...

Page 51: ...the Config txt file 5 5 1 Parameters for CPU Units You can write the following parameters into the configuration file of a CPU Unit DDC Management Parameter Function ENAHPDET Enable hotplug switch for K238 5x series LOCKEDID Activate DDC write protection Digital Audio Parameter Function SRC32000 Activate sample rate conversion sample rate 32 kHz only with digital audio upgrade module SRC44100 Acti...

Page 52: ...nds 5 5 2 Parameters for CON Units You can write the following parameters into the configuration file of a CON Unit Output Settings Parameter Function 1080p50Hz Always display 50 Hz when using 1920x1080 DISEXTOSD Deactivate extender OSD ENAFRAME Show orange colored frame when losing extender connection ENAHOLDPIC Show last transmitted picture highlighted by an orange colored frame when losing conn...

Page 53: ...ouse event only with HDMI extenders and local control by an USB HID CON upgrade module PRIVATEMODE Activate switching of video and control between local and remote console by keyboard commands only with HDMI extenders and local control by an USB HID CON upgrade module USB 2 0 embedded Parameter Function ENAUSB11 Activate USB 1 1 mode for USB 2 0 embedded upgrade modules only with USB 2 0 embedded ...

Page 54: ...s return to previous status The video mode has been readjusted Screen quality should be optimal The CPU should now show the console monitor as the current screen together with the available video resolutions The DDC information of the console monitor was loaded once Reloading is possible by repeating the operation Pos 70 806 IHSE Betrieb Parallelbetrieb 474 xx_Parallelbedienung redundanter CPU Uni...

Page 55: ... and third line with one parameter per line 4 Activate the release timer by writing the parameter RELEASETIME n into the next free line The variable n defines the time in seconds and has to be replaced by the numbers 0 to 9 e g RELEASETIME 5 If this parameter is not activated at all the release time is set to 10 seconds by default 5 Save your changes 6 Reboot the CPU Unit Example View Config txt W...

Page 56: ...28_6 doc 44809 1 7 1 2 DVI I Single Link The video interface supports the DVI I protocol All analog VGA or digital DVI signals that comply to DVI I Single Link norm can be transmitted This includes e g monitor resolutions such as 1920x1200 60Hz Full HD 1080p or 2K HD up to 2048x1152 Data rate is limited to 165 MPixel s Pos 75 806 IHSE Technische Daten Schnittstellen USB HID 5 mod_1278578292214_6 d...

Page 57: ...ards Certain keyboards with additional functions can be run with special firmware Mouse Compatible with most 2 button 3 button and scroll mice Pos 77 806 IHSE Technische Daten Schnittstellen 474 xx USB 2 0 transparent 7 mod_1331801757497_6 doc 58190 3 1 7 1 5 USB 2 0 transparent KVM Extender models with transparent USB 2 0 support allow the connection of all types of USB 2 0 devices without restri...

Page 58: ... rate of 115 200 Baud The CON Unit is cabled as DTE Data Terminal Equipment like CPU output and can be connected directly to DCE devices Data Communication Equipment A touch screen can be connected directly to the CON Unit To connect to a serial printer or any other DTE instead of DCE device you need a null modem cable crossed cable between CON Unit and the device Operation of several devices The ...

Page 59: ...vel interface and it is designed to transmit the signals of a sound card or another line level device as well as to allow the connection of active speakers to the CON Unit Stereo audio can be transmitted bidirectionally at the same time Connection of a microphone Connect the microphone to the audio input of the CON Unit There are two ways to establish this connection The output of the CPU Unit is ...

Page 60: ... stereo jack plug audio in audio out Pos 82 806 IHSE Technische Daten Schnittstellen Serielle Schnittstelle RS422 9 mod_1362475591209_6 doc 71309 3 1 7 1 10 Serial Interface RS422 KVM Extenders with a serial interface RS422 D Sub 9 support a differential full duplex transmission up to a Baud rate of 115 200 Baud The CPU unit is designed as controlling device and can for example be connected direct...

Page 61: ...onverter in the Config txt file on the flash drive of the KVM Extender If the sample rate converter is activated the following characteristics are valid 140 dB dynamic range and 120 dB total harmonic distortion noise Set sample frequency of the sample rate converter by writing the parameter in a new line The following sample frequencies are available 32 0 kHz write SRC32000 in Config txt file of t...

Page 62: ...191107845_6 doc 43870 2 1 7 2 Interconnect Cable Pos 85 806 IHSE Technische Daten Verbindungskabel Verbindungskabel Cat X 5 mod_1278578406026_6 doc 42205 3 1 7 2 1 Cat X A point to point connection is required Operation with several patch fields is possible Routing over an active network component such as an Ethernet Hub Router or Matrix is not allowed Avoid routing Cat X cables along power cables...

Page 63: ...h Cable AWG26 8 S UTP Cat 5e cable according to EIA TIA 568 B Four pairs of wires AWG26 8 Connection according to EIA TIA 568 B 1000BASE T The use of flexible cables patch cables type AWG26 8 is possible however the maximum possible extension distance is halved Pos 86 806 IHSE Technische Daten Verbindungskabel Verbindungskabel Cat X _Kabellänge 477 xx 5 mod_1278937761105_6 doc 43167 1 Maximum Acce...

Page 64: ... Two fibers 50μm I V ZN H 2G50 in house patch cable I AD ZN H 4G50 in house or outdoor breakout cable resistant Multi mode 62 5μm Two fibers 62 5μm I V ZN HH 2G62 5 in house breakout cable A DQ ZN B2Y 4G62 5 outdoor cable with protection against rodents Maximum Acceptable Cable Length Type of cable Maximum Acceptable Cable Length Single mode 9μm 10 000 m 32 800 ft Multi mode 50μm OM3 1 000 m 3 280...

Page 65: ... that are not supported as standard will normally operate with our devices featuring transparent USB support Please note that concurrent operation of more than two USB HID devices is not possible even if you use a USB hub Pos 92 806 IHSE Technische Daten Unterstützte Peripherie USB 2 0 Geräte 5 mod_1278578553933_6 doc 42278 1 7 3 2 USB 2 0 Devices KVM Extender models featuring a transparent USB 2 ...

Page 66: ...S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5VDC high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot Plug recognition 24 T M D S clock C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use Pos 95 806 IHS...

Page 67: ...1 n c 6 DDC Input SCL 14 5VDC high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 V sync 16 Hot Plug recognition 24 T M D S clock C1 Red signal C3 Blue signal C2 Green signal C5 GND C4 H sync Pos 96 806 IHSE Technische Daten Pinbelegungen Buchse USB Typ B 5 mod_1278578750464_6 doc 42351 1 Connector USB Type B Picture Pin Signal Color 1 VCC 5VDC Red 2 Data White 3 Data Gr...

Page 68: ...VCC 5VDC Red 2 Data White 3 Data Green 4 n c 5 1 5 GND Black Pos 99 806 IHSE Technische Daten Pinbelegungen Buchse PS 2 9 mod_1362476953272_6 doc 71329 1 Connector PS 2 Picture Pin Signal 1 DATA 2 GND 3 VCC 5VDC 4 CLK 5 n c 6 n c Pos 100 806 IHSE Technische Daten Pinbelegungen RJ45 5 mod_1278578820011_6 doc 42405 1 RJ45 Picture Pin Signal Pin Signal 1 D1 5 D3 2 D1 6 D2 3 D2 7 D4 8 1 4 D3 8 D4 Pos ...

Page 69: ...1291128631437_6 doc 44882 1 D Sub 9 Serial RS232 Picture Pin Signal Pin Signal 1 n c 6 DSR 2 RxD 7 RTS 3 TxD 8 CTS 4 DTR 9 n c 1 5 6 9 5 GND Pos 104 806 IHSE Technische Daten Pinbelegungen D Sub 9 Seriell RS422 Controlled Device 9 mod_1362477200520_6 doc 71349 1 D Sub 9 Serial RS422 Controlled Device Picture Pin Signal Pin Signal 1 GND 6 Rx GND 2 RxA 7 RxB 3 TxB 8 TxA 4 Tx GND 9 n c 1 5 6 9 5 n c ...

Page 70: ...4901 1 3 5 mm Stereo Jack Plug Picture Pin Signal 1 GND 2 Audio IN OUT L 1 2 3 3 Audio IN OUT R Pos 107 806 IHSE Technische Daten Pinbelegungen RCA Cinch 5 mod_1291128877593_6 doc 44920 1 RCA Cinch Picture Pin Signal 1 GND 1 2 2 Data IN OUT Pos 108 806 IHSE Technische Daten Pinbelegungen Mini XLR 5 mod_1291128998484_6 doc 44939 1 Mini XLR Picture Pin Signal 1 GND 2 Data 1 3 2 3 Data Pos 109 806 IH...

Page 71: ... Max Current Max Voltage Frequency 474 BODY2N 700 mA max 100 240 V 50 60 Hz 474 BODY6R 1 400 mA max 100 240 V 47 63 Hz 474 BODY6BP 800 mA max 100 240 V 50 60 Hz 474 BODY6BPF 800 mA max 100 240 V 50 60 Hz 474 BODY21 4U 4 000 mA max 2x 100 240 V 50 60 Hz DC Power Supply Model Max Current Max Voltage 474 BODY2 2R 3 000 mA 5 VDC 474 BODY2N 5 000 mA 5 VDC 474 BODY4 4R 5 000 mA 5 VDC 474 BODY6R 8 000 mA...

Page 72: ...50 mA Digital Audio max 300 mA USB HID max 300 mA PS 2 max 650 mA USB 2 0 embedded max 1 100 mA USB 2 0 max 2 500 mA Pos 111 806 IHSE Technische Daten Einsatzbedingungen ATB_Einsatzbedingungen 5 mod_1278578980026_6 doc 42480 2 1 7 6 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing Pos 112 806 IHS...

Page 73: ...x 41 mm 11 5 x 5 8 x 1 7 Shipping Box 550 x 365 x 115 mm 21 7 x 14 4 x 4 5 Devices in the 6 fold Vario Chassis 6R CPU Unit CON Unit 442 x 147 x 41 mm 17 4 x 5 8 x 1 7 Shipping Box 760 x 365 x 115 mm 29 9 x 14 4 x 4 5 Devices in the 6 fold Vario Chassis 6BP 6BPF CPU Unit CON Unit 442 x 250 x 41 mm 17 4 x 9 8 x 1 7 Shipping Box 550 x 372 x 155 mm 21 7 x 14 6 x 6 1 Devices in the 21 fold Vario Chassi...

Page 74: ...ping Box 2 6 kg 5 7 lb Devices in the 4 fold Vario Chassis CPU Unit CON Unit 0 9 kg 2 0 lb Shipping Box 3 4 kg 7 5 lb Devices in the 6 fold Vario Chassis 6R CPU Unit CON Unit 1 4 kg 3 1 lb Shipping Box 4 6 kg 10 1 lb Devices in the 6 fold Vario Chassis 6BP 6BPF CPU Unit CON Unit 2 5 kg 5 5 lb Shipping Box 3 5 kg 7 7 lb Devices in the 21 fold Vario Chassis CPU Unit CON Unit 10 0 kg 22 1 lb Shipping...

Page 75: ...meter not set or saved Write parameter into Config txt file and save changes Start Commanc CFG not set Write start command CFG into first line of the Config txt file Parameter written incorrectly Check correct spelling and capitalization Config txt parameter without function Extender not restarted Restart extender Pos 117 806 IHSE Hilfe im Problemfall Bildausfall 474 xx 6 mod_1304586526379_6 doc 5...

Page 76: ... source computer CPU Check DVI D cable to CPU Download DDC information from console monitors see Chapter 6 1 Page 54 Reboot CPU if necessary No monitor detected Check connection length and quality of the DVI D cable to monitor tighten cable thumbscrews CON Unit LED 3 red or yellow No video signal detected from CPU Unit Check connection length and quality of interconnect cables between the units Do...

Page 77: ...o CPU select another USB port if necessary Remove USB and power cable and restart CPU Connect power cable first CON Unit LED 3 green or violet Problems with USB connection Check connection of USB cable to USB HID device Remove DVI and power cable and restart CON Unit Connect power cable first No USB HID device Connect USB HID device USB device without function USB HID device is not supported Conta...

Page 78: ...is Possible Reason Measure No audio connection to CPU audio source Connect analog audio source Check audio cable No Signal Switch analog audio source on Activate analog output at CPU audio source CON Unit No signal at audio output No audio connection to audio sink e g speakers Connect analog audio sink and switch it on Check connection of audio cable No audio connection to audio source microphone ...

Page 79: ...ch digital audio source on Activate digital output at CPU audio source No audio connection to audio sink e g speakers Connect digital audio sink Check connection of audio cable CON Unit LED 1 red No signal Check signal at CPU Unit No signal LEDs 1 OK Digital Silence at active audio source Check LEDs at CPU Unit Check audio format Change audio input Pos 122 806 IHSE Hilfe im Problemfall Störung am ...

Page 80: ...t USB HID device Contact dealer if necessary CPU Unit LED 3 off Connection between CON Unit and CPU Unit Check interconnect cable and connectors CON Unit LED 3 off Keyboard in Command Mode Press Esc to leave Command Mode Connection between CON Unit and CPU Unit Check interconnect cable and connections CON Unit LED 3 flashing slowly Keyboard in Command Mode Press Esc to leave Command Mode Pos 123 8...

Page 81: ...lect another USB port if necessary Remove USB and power cable and restart CPU Connect power cable first CPU CON Unit LED 2 off No connection between CON Unit and CPU Unit Check interconnect cable and connectors No USB 2 0 device Connect USB 2 0 device CPU CON Unit LED 2 off and USB 2 0 device without function USB 2 0 device is not supported Check installation at the CPU also the necessary drivers ...

Page 82: ... necessary Remove USB and power cable and restart CPU Connect power cable first CON Unit LED 3 red Connection between CON Unit and CPU Unit Check interconnect cable and connectors No USB 2 0 device Connect USB 2 0 device CON Unit LED 3 flashing green light blue and USB 2 0 device without function USB 2 0 device is not supported Check installation at the CPU also the necessary drivers New connectio...

Page 83: ... existing manual Nature circumstances and duration of the problem Components included in the system such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number Results from any testing you have done 9 2 Shipping Checklist 1 To return your device contact your dealer to obtain a RMA number Return Material Authorization 2 Packa...

Page 84: ...monized standards for Information Technology Equipment EN 55022 2006 A1 2007 Class A EN 55024 1998 A1 2001 A2 2003 This declaration certifies the conformity to the specified directives but contains no assurance of properties The safety instructions and installation guidelines noted in this manual shall be considered in detail Compliance with the specifications for cable lengths and types is mandat...

Page 85: ...the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies ar...

Page 86: ...6 IHSE Zertifikate ATB_RoHS 5 mod_1278579714214_6 doc 42722 2 1 10 5 RoHS RoHS 2 This device complies with the Directive 2011 65 EU of the European Parliament and of the council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS 2 RoHS II The device labels carry a respective marking Pos 133 806 IHSE Glossar ATB_Glossar 5 mod_127...

Page 87: ... and it is part of the PAL TV standard CON Unit Component of a KVM Extender or Media Extender to connect to the console monitor s keyboard and mouse optionally also with USB 2 0 devices Console Keyboard mouse and monitor CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU CVBS The analog color video baseband signal CVBS is also called Composite Video and it i...

Page 88: ... electrical plug connections 3 pole for the transmission of digital audio and control signals Multi mode 62 5µ multi mode fiber cable or 50µ multi mode fiber cable OSD The On Screen Display is used to display information or to operate a device Quad Head A system with four video connections RCA Cinch A non standard plug connection for transmission of electrical audio and video signals especially wi...

Page 89: ...o connections USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics standard with a typical resolution of 640x480 pix...

Search results

Summary of Contents for 474 Series

Reviews:

Related manuals for 474 Series

Brands by name

Popular brands

Ihse 474 Series, User Manual

Search results

Summary of Contents for 474 Series

Reviews:

Related manuals for 474 Series

Brands by name

Popular brands