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SuperiorFireplaces.us.com
900465-01D
21
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame goes out when
control knob is released
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching thermocouple,
which allows thermocouple to cool, caus-
ing pilot flame to go out. This problem
could be caused by one or both of the
following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple connection loose at control
valve
7. Thermocouple damaged
8. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob
pressed in 30 seconds
3. Wait one minute for safety interlock system
to reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or propane/LP gas
company
5 B) Clean ODS/pilot (see Cleaning and
Maintenance, Page 17) or replace ODS/
pilot assembly
6. Hand tighten until snug, then tighten 1/4
turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after pilot is lit
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Thermopile leads disconnected or improp-
erly connected.
4. Remote selector in OFF position
5. Wire disconnected from gas control
1. Contact local natural or propane/LP gas
company
2. Clean burner (see Cleaning and Main-
tenance, Page 17) or replace burner
orifice(s)
3. Reconnect leads see wiring diagram, Page 19
4. Put remote selector in ON position
5. See Wiring Diagram, Page 19
Delayed ignition of burner
1. Manifold pressure is too low
2. Burner orifice clogged
3. Mislocated crossover tube
1. Contact local natural or propane/LP gas
company
2. Clean burner (see Cleaning and Main-
tenance, Page 17) or replace burner
orifice(s)
3. Contact qualified service person
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Clean burner (see Cleaning and Mainte-
nance, Page 17) or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator