SuperiorFireplaces.us.com
900465-01D
20
WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service
and repair appliance.
TROUBLESHOOTING
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When igniter button is pressed, there is no
spark at ODS/pilot
1. Igniter electrode not connected to igniter
cable
2. Igniter cable pinched or wet
3. Broken igniter cable
4. Bad igniter
5. Igniter electrode positioned wrong
6. Igniter electrode broken
7. Battery not installed, battery power low or
battery not installed correctly (electronic
ignition models only)
1. Reconnect igniter cable
2. Free igniter cable if pinched by any metal
or tubing. Keep igniter cable dry
3. Replace igniter cable
4. Replace igniter
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery in electronic
igniter. Verify battery is installed correctly
When igniter button is pressed, there is spark
at ODS/pilot but no ignition
1. Gas supply turned off or equipment shutoff
valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT
position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT posi-
tion
4. Continue holding down control knob. Re-
peat igniting operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and Main-
tenance, Page 17) or replace ODS/pilot
assembly
7. Replace gas regulator
