T R O U B L E S H O O T I N G
PROBLEM
CAUSE
SOLUTION
Battery is faulty.
Visit www.ihomeclean.com to purchase a new battery.
Adaptor is faulty.
Visit www.ihomeclean.com to purchase a new adaptor.
Vacuum does not power on
Battery is depleted.
Battery no longer holds a charge.
Battery is still connected to the adapter or
vacuum is on the charging mount (standby
mode).
Charge the battery.
Visit www.ihomeclean.com to purchase a new battery.
Disconnect the battery from the adapter or remove
vacuum from the charging mount.
Weak suction power
Dust canister is full.
Filters are clogged.
Brush roller is entangled with hair and debris.
Improper filter installation.
Blocked tube or attachment.
Empty the dust canister.
Remove the filters. Wash and dry before reinstalling.
Remove and clean the brush.
Inspect filters to confirm alignment and proper installation.
Remove the metal tube and attachments. Clear blockages.
Battery will not charge
The adaptor is not inserted correctly.
Power source not providing electricity.
Ensure that the adaptor is fully inserted into the
battery jack and power source.
Plug another product into your power source to ensure
electrical output.
Abnormal motor noise or volume
A blockage may be overworking the motor.
Inspect the dust cannister, filters, metal tube, brush
roller, or attachments for blockages and remove found
debris.
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Questions? Contact customer service
Web/Email: iHomeclean.com
Phone: 877-370-4580
