iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI),
warrants this product to be free from defects in workmanship and materials, under
normal use and conditions, for a period of one (1) year from the date of original
purchase.
Should this product fail to function in a satisfactory manner, it is best to first return
it to the store where it was originally purchased. Should this fail to resolve the matter
and service still be required by reason of any defect or malfunction during the
warranty period, SDI will repair or, at its discretion, replace this product without
charge. This decision is subject to verification of the defect or malfunction upon
delivery of this product to the Factory Service Center authorized by SDI Customer
Service. The product must include proof of purchase, including date of purchase. An
out-of-warranty fee for service will be charged for units that are received without
proof of purchase.
Before returning this product for service, please first replace the batteries (if applicable)
with fresh ones, as exhausted or defective batteries are the most common cause of
problems encountered.
If service is still required:
1. Call SDI Customer Service at 1-800-288-2792 for Return Authorization and for the
address of the Factory Service Center.
2. Remove the batteries (if applicable) and pack the unit in a well padded, heavy
corrugated box. SDI is not responsible for damage that occurs during shipping to
the Factory Service Center.
3. Enclose a photocopy of your sales receipt, credit card statement, or other proof
of the date of purchase, if within the warranty period. Also include your name and
address information, a brief description for why the unit is being returned, and the
return authorization number. No unit can be processed without a return authorization
number.
4. Write the return authorization number on the side of the shipping package and
send the unit prepaid and insured to the Factory Service Center address authorized
by SDI Customer Service.
Disclaimer of Warranty
NOTE: This warranty is valid only if the product is used for the purpose for which it
was designed. It does not cover (i) products which have been damaged by negligence
or willful actions, misuse or accident, or which have been modified or repaired by
unauthorized persons; (ii) cracked or broken cabinets, or units damaged by excessive
heat; (iii) damage to digital media players, CD’s or tape cassettes (if applicable); (iv)
the cost of shipping this product to the Factory Service Center and its return to the
owner.
This warranty is valid only in the United States of America and does not extend to
owners of the product other than to the original purchaser. In no event will SDI or
any of its affiliates, contractors, resellers, their officers, directors,
shareholders, members or agents be liable to you or any third party for any
consequential or incidental damages, any lost profits, actual, exemplary or punitive
damages. (Some states do not allow limitations on implied warranties or exclusion
of consequential damages, so these restrictions may not apply to you.) This warranty
gives you specific legal rights, and you may also have other rights which vary from
state to state.
Your acknowledgement and agreement to fully and completely abide by the above
mentioned disclaimer of warranty is contractually binding to you upon your transfer
of currency (money order, cashier's check, or credit card) for purchase of your SDI
product.
iHM50R-05152013-A
Printed in China
L I M I T E D 1 Y E A R W A R R A N T Y
