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iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI), warrants this product to be free from defects
in workmanship and materials, under normal use and conditions, for a period of one (1) year from the date of original
purchase.
Should this product fail to function in a satisfactory manner, it is best to first return it to the store where it was originally
purchased. Should this fail to resolve the matter and service still be required by reason of any defect or malfunction during
the warranty period, SDI will repair or, at its discretion, replace this product without charge. This decision is subject to
verification of the defect or malfunction upon delivery of this product to the Factory Service Center authorized by SDI
Customer Service. The product must include proof of purchase, including date of purchase. An out-of-warranty fee for service
will be charged for units that are received without proof of purchase.
Before returning this product for service, please first replace the batteries (if applicable) with fresh ones, as exhausted or
defective batteries are the most common cause of problems encountered.
If service is still required:
1. Call SDI Customer Service at 1-800-288-2792 for Return Authorization and for the address of the Factory Service Center.
2. Remove the batteries (if applicable) and pack the unit in a well padded, heavy corrugated box. SDI is not responsible for
damage that occurs during shipping to the Factory Service Center.
3. Enclose a photocopy of your sales receipt, credit card statement, or other proof of the date of purchase, if within the
warranty period. Also include your name and address information, a brief description for why the unit is being returned, and
the return authorization number. No unit can be processed without a return authorization number.
4. Write the return authorization number on the side of the shipping package and send the unit prepaid and insured to the
Factory Service Center address authorized by SDI Customer Service.
Disclaimer of Warranty
NOTE: This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover (i) products
which have been damaged by negligence or willful actions, misuse or accident, or which have been modified or repaired by
unauthorized persons; (ii) cracked or broken cabinets, or units damaged by excessive heat; (iii) damage to digital media
players, CD’s or tape cassettes (if applicable); (iv) the cost of shipping this product to the Factory Service Center and its
return to the owner.
This warranty is valid only in the United States of America and does not extend to owners of the product other than to the
original purchaser. In no event will SDI or any of its affiliates, contractors, resellers, their officers, directors,
shareholders, members or agents be liable to you or any third party for any consequential or incidental damages, any lost
profits, actual, exemplary or punitive damages. (Some states do not allow limitations on implied warranties or exclusion of
consequential damages, so these restrictions may not apply to you.) This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Your acknowledgement and agreement to fully and completely abide by the above mentioned disclaimer of warranty is
contractually binding to you upon your transfer of currency (money order, cashier's check, or credit card) for purchase of
your SDI product.
Limited 1 Year Warranty Information
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