iH25 IB 72809.fh10 7/28/09 2:12 PM Page 10
8
Troubleshooting
Symptom Possible Problem Solution
iPod didn’t charge up
iPod is not installed properly
Remove your iPod from the dock and check for obstruction
on the connectors in the dock and on your iPod. Then reseat
it in the dock.
iPod is locked up/ frozen
iPod battery has problem
Please make sure your iPod is working properly before
docking into the unit. Please refer to your iPod manual for
details. Unit only charges iPods when plugged into wall
socket, not while operating on batteries.
Sound is distorted
Volume level is set too high
Decrease the volume
Sound source is distorted
If the iPod original sound source (MP3) is of poor quality,
distortion and noise are easily noticed with high-power
speakers. Try a different audio source such as a music CD.
If you are using an external sound source like older generation
of iPod or iPod Shuffle, try reducing the output volume on
the device itself.
Remote Control didn’t
work
Batteries are weak
Replace current batteries with new ones
Remote Control is not pointed toward the
iH25 remote sensor or sensor is blocked
Point the Remote Control toward the iH25, move within 10
feet of the unit, make sure sensor is unobstructed
Battery weak
Replace current battery with new battery
Travel Lock is in Lock or Off position
Move Travel Lock switch to Remote position
Try setting EQ to flat on your iPod/sound source.