Hotel Technologies, a division of HTI Industries LLC, (hereafter referred to as Hotel Technologies),
warrants this product to be free from defects in workmanship and materials, under normal
use and conditions, for a period of 30 days from the date of receipt of the item.
Should service be required by reason of any defect or malfunction during the warranty period,
Hotel Technologies will repair or, at its discretion, replace this product without charge. This
decision is subject to verification of the defect or malfunction upon delivery of this product
to the Factory Service Center listed below.
Before returning this product for service, please first replace the batteries (if applicable) with
fresh ones, as exhausted or defective batteries are the most common cause of problems
encountered. If service is still required:
1. Fax a representative at 915.633.1388 with a Return Authorization request including proof
of purchase date (i.e., invoice number and date from distributor or HTI) to receive a Return
Authorization Number. Issuance of Return Authorization Number is subject to review prior
to granting.
NO ITEM CAN BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER.
2. Remove batteries (if applicable) and pack the unit in a well-padded, heavy corrugated box.
3. Send the unit by method agreed to with your representative to the Factory Service Center
listed below:
Consumer Repair Department
Hotel Technologies Inc.
1330 Goodyear Drive
El Paso TX 79936-6420
NOTE: Improperly packed items or Items received without an RA # cannot receive credit.
NOTE: This warranty is valid only if the product is used for the purpose for which it was
designed. It does not cover (i) products which have been damaged by negligence, misuse or
accident, or which have been modified or repaired by unauthorized persons; (ii) cracked or
broken cabinets, or units damaged by excessive heat; (iii) damage to tape cassettes (if
applicable); (iv) the cost of shipping this product to the Factory Service Center and its return
to the owner.
This warranty is valid only in the United States of America and does not extend to owners of
the product subsequent to the original purchaser. Any applicable implied warranties are also
limited to 30 days, and Hotel Technologies will not be liable for consequential damages. (Some
states do not allow limitations on implied warranties or exclusion of consequential damages,
so these restrictions may not apply to you.) This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
If you did not purchase this product directly from Hotel Technologies,
please contact the appropriate distributor for their warranty terms.
LIMITED 30 DAY WARRANTY
(valid in contiguous U.S.A. only: not valid in Hawaii or Alaska)
