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iGO TECHNICAL SUPPORT
(phone lines open Mon-Fri 9:00 am - 5:00 pm EST)
tel: 1 866 996 6686
email: [email protected]
Error Codes
If an issue should occur with your iGO Elite electric bike
an error code will appear on your display.
In the event of an error code, verify all electrical connections 1) at the
wiring between the handlebars and the downtube of the bike, and
2) on the left chainstay, between the motor and the controller.
Error 21: Controller
Error 22: Throttle
Error 23: Motor
Error 24: Hall Sensor
Error 25: Brake Sensor
Verify that the brake levers are returning to the fully
open position when released, and that the brake position
sensors are not damaged and properly connected.
If error persists contact iGO Technical Support
