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TROUBLESHOOTING GUIDE
Please refer to the trouble shooting guide when experiencing an issue with your heater. If you still cannot
determine the fault then please call our Customer Service number 01473 271272.
Problem
Possible Cause
Possible Solution
After the power is engaged, the
power indicator light does not
illuminate and the machine does
not work
The plug may not be plugged
correctly
Check whether the plug is
properly inserted into the
power socket
The temperature control knob
is not in the correct position
Check whether the temperature
control knob is turned to the
ON position
The machine stops suddenly
during heating
The temperature exceeds the
threshold of the thermal cut-off
Cool the machine before use
