7
Problem
Possible Cause
Solution
The heater
1. Not properly plugged into the
1. Plug in firmly.
does not work.
mains wall socket.
2. Make sure appliance is switched on.
2. Not switched on
3. Check fuse or breaker.
3. No electricity in the mains wall socket.
The heater is
1. Inadequate air flow
1. Make sure there is circulating air in
getting too hot
2. Heat setting too high
the room
3. Vents are blocked
2. Adjust heat settings accordingly
3. Make sure all vents are clear and free
from obstruction.
The heater is not
1. Thermostat not turned high enough
1. Adjust the thermostat to a high
heating up.
2. The selector control is on too low
temperature
2. Turn the selector control to the higher
2kW setting
TROUBLESHOOTING GUIDE
Please refer to the trouble shooting guide when experiencing an issue with your heater. If you still cannot
determine the fault then please call our Customer Service number 01473 271272.
MAINS PLUG FUSE REPLACEMENT
(Class II)
Remove the central screw on the plug and open the shell.
Take out the fuse and replace with a new fuse of the same
Amp. Install the shell again and tighten the screws.
