11
TROUBLESHOOTING
If you are having problems with your appliance, please use our troubleshooting guide below. If you are
unable to resolve the issue using this guide please ring our Customer Service Department on 01473 271
272. Please have the model code, batch number and purchase information available.
Problem
Possible Cause
Solution
The fridge does
not work.
1. Not properly plugged into the
mains wall socket.
2. No electricity in the mains wall
socket.
3. The door is not closed properly
1. Plug in firmly.
2. Check fuse or breaker.
3. Make sure the door is properly aligned
and creates a seal around the door.
The fridge is
making a lot of
noise.
1. The pipe work is touching the
wall or skirting board.
2. The fridge has not been levelled
properly.
1. Pull the refrigerator forward so it does
not touch the wall or skirting board.
2. Adjust the feet at the front of the fridge,
ensuring they are in firm contact with the
floor
The temperature
in the fridge is
too warm.
1. The thermostat is set too high
for your environment.
2. The fridge is too close to a heat
source.
3. There is not enough ventilation
around the fridge.
4. The door is not closed properly
1. Turn the thermostat to a higher number.
See adjusting the temperature on page 7.
2. Move the fridge away from the heat
source and out of direct sunlight.
3. Ensure there is a minimum gap of 10mm
at each side and 30mm above the fridge.
4. Ensure nothing is protruding pass the
cavity. Check that the seal is not damaged.
The temperature
in the fridge is
too cold.
1. The thermostat is set too low.
1. Turn the thermostat to a lower number.
See Adjusting the temperature on page 7.
There is water
beneath the
salad crisper and
on the floor.
1. There is something touching the
interior back wall of the fridge
1. Ensure no foods are touching the
interior back wall of the fridge.
Ice builds up
rapidly inside
the fridge.
1. Door is not closed properly.
2. Food and liquids are not
covered
1. Check to see if anything is stopping the
door from closing properly.
2. Ensure all food is covered to prevent a
build-up of moisture in the fridge.
Summary of Contents for IG3920
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