IES Keywatt S120 User Manual Download Page 21

User Manual 

DUM4021418-EN

21

www.ies-synergy.com

By 

Errors

The error messages are displayed with a characteristic screen. They are thus easily identifiable by the user. A warning picto-

gram is displayed along with the error message as shown below.

The table below list errors messages which appears on the screen.

Error

Error resolution

Error occurred: 0x02 - 0X03 - 0X81
Emergency stop. Please unplug your vehicle and release the 

emergency button.

Emergency stop was initiated.

Error occurred: 0x0A - 0x86
The charging station is overheating. Please unplug your vehicle 

and check that no air vent is clogged. 

The charging station is overheating.

Error occurred: 0x51
The connection with the vehicle was lost. Please unplug your 

vehicle. 

The connection with the vehicle was lost.

Error occurred: 0x22 - 0x33
Connector error. Please keep the connector closely leant against 

your vehicle when plugging, until the charge has started.

The connector has not been locked. Please keep the 

connector closely leant against your EV when plugging, 

until the charge has started.

Error occurred: 0x3A
Your battery model is incompatible with this charger. Please 

unplug your vehicle. 

Your battery model is incompatible with this charger.

Error occurred: 0x32
Your gear is not in parking position. Please unplug your vehicle 

and engage gear in parking position.

Your gear is not in parking position.

Error occurred: 0x15
Your vehicle raised an error. Please check error message in the 

vehicle and unplug your vehicle. 

Your vehicle raised an error. Please check error message 

in the vehicle.

Error occurred: 0x31
Your battery’s temperature is too high. Please unplug your 

vehicle.

Your battery’s temperature is too high.

Error occurred: 0x46
Connection between screen and charger has been lost. Please 

unplug your vehicle.

Connection between HMI screen and charger has been 

lost.

Error occurred: 0x--
Please press X once your vehicle is unplugged.

For all other error codes, please refer to maintenance 

manual.

Summary of Contents for Keywatt S120

Page 1: ...www ies synergy com DUM4021418 EN_V001 By Edition 10 2023 User Manual Keywatt S120 S150 S180...

Page 2: ...r have found errors in this publication please notify us You agree not to reproduce other than for your own personal noncommercial use all or part of this document on any medium whatsoever without per...

Page 3: ...Main supply specifications 8 DC output specifications 8 DC insulation monitor device characteristics 9 4G module characteristics 9 Other characteristics 9 6 Utilization 12 Human Machine interface HMI...

Page 4: ...this symbol to avoid possible injury or death DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING WARNING indicates a potentia...

Page 5: ...to install on the charging stations Document scope This guide concerns the following charging stations KEYWATT S180 CE KEYWATT S150 CE KEYWATT S120 CE Refer to your product label sticker to get your...

Page 6: ...ce located upstream of the charger before performing any work on it Do not use this product if the enclosure or the EV connectors are broken cracked opened or show any other indication of damage Do no...

Page 7: ...leet version Position Description Lifting rings x4 Antenna 2x4G GPS WIFI Antenna 2x4G LEDs Connector support CCS Type 2 DC connector Touchscreen display Speaker IHM RFID light intensity and proximity...

Page 8: ...ltage 6kV Rated Insulation Voltage IEC 61439 690 VAC DC output specifications DC Output Electrical System IT Output voltage range VDC _max 1000 VDC Max VDC _min 200 VDC Min Output current range IDC _m...

Page 9: ...B20 B25 B26 B28 LTE TDD B38 to B41 UMTS B1 B2 B4 B5 B6 B8 B19 GSM 850 900 1800 1900 MHz Radio Frequency characteristics The equipment module is designed to provide customers with global network cover...

Page 10: ...5 Installation altitude Alt 2 000 m Max Norms standards Low voltage EC directive LVD 2014 35 UE EC Electromagnetic directive 2014 30 UE Radio Equipment Directive 2014 53 UE Electric vehicle conductive...

Page 11: ...quirement KeyWatt S180 S150 and S120 are equipped with CCS2 connectors which are marked in accordance with EN 17186 as follows on the station on the CCS connector L L DC 180 kW 200 1000 V EV charging...

Page 12: ...tor 2 available CCS connector 1 and CCS connector 2 plugged Communicating with the EV CCS connector 1 and CCS connector 2 simultaneously charging End of CCS connector 1 CCS connector 2 charging Cables...

Page 13: ...Make sure you have a valid RFID card with an operator or a valid contactless bank card or a smartphone or the necessary authorization to use this charging station according to operator and version of...

Page 14: ...4 www ies synergy com By Start an EV charge session A Prepayment Select the type of charge Choose identification mode Click on or to choose your consumption amount Press PLAY Tap card on POS Payment a...

Page 15: ...s synergy com By Start an EV charge session B Pre authorization AllowConsumptionChoice TRUE Select the type of charge Choose identification mode Press OK Click on or to choose the duration Press PLAY...

Page 16: ...DUM4021418 EN 16 www ies synergy com By Start an EV charge session C Pre authorization AllowConsumptionChoice FALSE Select the type of charge Choose identification mode Press OK Tap card on POS Connec...

Page 17: ...of charging charged energy percentage of charge amount of transaction The charger will automatically stop once charging is completed The charger will adjust its output according to the de mands of th...

Page 18: ...M4021418 EN 18 www ies synergy com By Stop an EV charge session Selected consumption reached Unplug the EV BIP To stop the charge before the end of the EV charge Press STOP Tap same card on POS or Unp...

Page 19: ...of an emergency the Emergency Stop button may be pressed to instantly stop charging To emergency stop follow these steps BIP To reset after an emergency stop rotate the button clockwise until it pops...

Page 20: ...request charger does not accept charge Unplug the vehicle Authorization failed Please retry identifying User rejected by the backend server Charger offline Set up to refuse offline charging Charger o...

Page 21: ...gging until the charge has started The connector has not been locked Please keep the connector closely leant against your EV when plugging until the charge has started Error occurred 0x3A Your battery...

Page 22: ...User Manual DUM4021418 EN 22 www ies synergy com By Notes...

Page 23: ...User Manual DUM4021418 EN 23 www ies synergy com By Notes...

Page 24: ...alstrasse 27 34130 Saint Aun s D 8551 Kirchheim bei M nchen France Germany Tel 33 0 4 99 13 62 80 Tel 49 0 8972017919 Fax 33 0 4 99 13 62 81 IES Synergy Inc USA IES WANMA New Energy China 330 East Map...

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