
User Manual
DUM4021418-EN
21
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Errors
The error messages are displayed with a characteristic screen. They are thus easily identifiable by the user. A warning picto-
gram is displayed along with the error message as shown below.
The table below list errors messages which appears on the screen.
Error
Error resolution
Error occurred: 0x02 - 0X03 - 0X81
Emergency stop. Please unplug your vehicle and release the
emergency button.
Emergency stop was initiated.
Error occurred: 0x0A - 0x86
The charging station is overheating. Please unplug your vehicle
and check that no air vent is clogged.
The charging station is overheating.
Error occurred: 0x51
The connection with the vehicle was lost. Please unplug your
vehicle.
The connection with the vehicle was lost.
Error occurred: 0x22 - 0x33
Connector error. Please keep the connector closely leant against
your vehicle when plugging, until the charge has started.
The connector has not been locked. Please keep the
connector closely leant against your EV when plugging,
until the charge has started.
Error occurred: 0x3A
Your battery model is incompatible with this charger. Please
unplug your vehicle.
Your battery model is incompatible with this charger.
Error occurred: 0x32
Your gear is not in parking position. Please unplug your vehicle
and engage gear in parking position.
Your gear is not in parking position.
Error occurred: 0x15
Your vehicle raised an error. Please check error message in the
vehicle and unplug your vehicle.
Your vehicle raised an error. Please check error message
in the vehicle.
Error occurred: 0x31
Your battery’s temperature is too high. Please unplug your
vehicle.
Your battery’s temperature is too high.
Error occurred: 0x46
Connection between screen and charger has been lost. Please
unplug your vehicle.
Connection between HMI screen and charger has been
lost.
Error occurred: 0x--
Please press X once your vehicle is unplugged.
For all other error codes, please refer to maintenance
manual.