www.ies-synergy.com
User Manual
DUM019665-EN
19
Errors
The error messages are displayed with a characteristic screen. They are thus easily identifiable by the user. A
warning pictogram is displayed along with the error message as shown below.
The table below list errors messages who appears on the screen.
Error
Error resolution
Error occurred: 0x02 - 0X03 - 0X81
Emergency stop. Please unplug your vehicle and re-
lease the emergency button.
Emergency stop was initiated.
Error occurred: 0x0A - 0x86
The charging station is overheating. Please unplug
your vehicle and check that no air vent is clogged.
(
CCS and AC
)
The charging station is overheating.
Error occurred: 0x0A - 0x86
The charging station is overheating. Check that no air
vent is clogged. Please press X once your vehicle is
unplugged.
(CHAdeMO)
Error occurred: 0x51
The connection with the vehicle was lost. Please un-
plug your vehicle. (
CCS and AC
)
The connection with the vehicle was lost.
Error occurred: 0x07 - 0x29 - 0x51
The connection with the vehicle was lost. Please press
X once your vehicle is unplugged.
(CHAdeMO)
Error occurred: 0x22 - 0x33
Connector error. Please keep the connector closely
leant against your vehicle when plugging, until the
charge has started.
The connector has not been locked. Please keep the
connector closely leant against your EV when plug-
ging, until the charge has started.
Error occurred: 0x3A
Your battery model is incompatible with this charger.
Please unplug your vehicle. (
CCS and AC
)
Your battery model is incompatible with this charger.
Error occurred: 0x11
Your battery model is incompatible with this char-
ger. Please press X once your vehicle is unplugged.
(CHAdeMO)
