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37

3) List of Error Messages

IMPORTANT:

a) Error Messages Intended for the Help Desk

The error messages not appearing in the alphabetical list below,
are addressed to the Systems Engineer or the Help Desk.

Fig. 37

If the recommended action fails to solve the problem, call
the help desk.

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3

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Summary of Contents for 506

Page 1: ...IER 506 PRINTER N06802A Revision Level 4 Feb 20 2006 USER GUIDE ...

Page 2: ... cause harmful interference in which case the user will be required to correct the interference at his own expense Use of a shielded cable is required to comply within Class A limits of Part 15 of FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by IER may cause harmful interference and void the FCC authorization to operate thi...

Page 3: ... Removing Blank Media from the Printer Interior 24 3 Key LED Indicator and Sound Alarm Functions 25 4 Self Test Mode 27 5 Printing the Configuration Test Document 27 6 Printing Other Test Documents 27 F PERIODIC MAINTENANCE 29 1 Removing Dust from the Printer Interior 29 2 Setting the Printhead to the Cleaning Position 31 3 Cleaning the Platen and the Printhead 32 4 Final Check 33 G OPERATING FAUL...

Page 4: ...nter In addition the printer can be fitted with one of the following three optional media separation modules Tear Off module provided with a serrated tear strip Motorized Burster module coming with a burster blade Motorized Cutter module provided with a cutter blade With its dimensions and design the IER 506 Printer harmoniously blends in with the IER 567 ATB printer series The IER 506 Printer mod...

Page 5: ...5 Fig 1 Fig 2 Fig 3 Fig 4 ...

Page 6: ... present document Test documents 3 one of which being the printout of the IER 506 Printer configuration AC power cord 4 NOTE IMPRIMANTE IER 506 Fig 5 The IER 506 Printer is shipped without media or cleaning supplies see Page 40 We recommend that you save the packing material at least throughout the warranty period 1 2 3 4 B ...

Page 7: ...ION 1 Physical Characteristics Overall printer dimensions cover open without roll media shaft Depth A 300 mm 11 8 in Height cover open B 368 mm 14 5 in approx Width cover open C 300 mm 11 8 in approx Fig 6 A C B C ...

Page 8: ...epth A 500 mm 19 69 in Height B 226 mm 8 9 in feet included Width C 200 mm 7 87 in Weight Without any options 7 kg 15 4 lbs approx All options included 8 kg 17 6 lbs Operating temperature 5 C 41 F to 40 C 104 F Relative humidity consumables excluded 20 to 80 non condensing Fig 7 A C B ...

Page 9: ...ing Four line 20 character per line alphanumeric Liquid Crystal Display LCD 2 Four LED indicators 3 Four keys 4 Ejection slot 5 Hinged right side door 6 fitted with a latch 7 giving access to the printer interior paper path thermal printhead module Fig 8 4 1 6 3 7 5 2 ...

Page 10: ...anel of the electronics compartment AC line power connector 2 AC power switch 3 Data I O 25 contact female connector 4 Media insertion slot 5 made up of two adjustable paper guides Printhead lever 6 Printer identification plate located underneath the printer Fig 9 5 1 3 5 2 6 4 ...

Page 11: ...11 4 Opening the Right Side Door To open the right side door 1 simply proceed as follows Push latch 2 upward Swing the right side door 1 open and fold it onto the printer top Fig 10 1 1 2 ...

Page 12: ...n the paper path side of the printer and allows the operator to carry out basic operations regarding these elements described in the present document Printhead 1 on its retractable mounting Platen 2 Knob to clear paper jams 3 Two paper guides 4 making up the adjustable paper path Fig 11 1 2 4 4 3 ...

Page 13: ...ost IMPORTANT a Make sure the printer is switched off by checking that the AC power switch at the rear of the printer is set to the 0 position b Connect and secure the data I O cable to the corresponding connector located at the rear of the printer Fig 12 Fig 13 To connect the printer to the host it is essential to use a shielded cable fitted with metal plated connector hoods The cable shield must...

Page 14: ... the AC power switch at the rear of the printer is set to the 0 position b Connect the AC power cord first to the AC power connector located at the rear of the printer then to the line power outlet NOTE Fig 14 Fig 15 The printer power supply unit is autoranging and selects automatically the line voltage in use ...

Page 15: ...roximately one of the following two messages appears IER 506 OFF LINE MODE if the printer is off line or IER 506 ON LINE MODE NOTE e Adjust the paper path to the width of the media used see Page 16 f Load media stock see Pages 18 and 20 Fig 16 If an error message is displayed instead refer to Page 37 to solve the problem ...

Page 16: ...e 11 b Locate the paper path locking wheel underneath the paper guides Loosen the wheel with your forefinger c Adjust the paper path to the width of the media you are planning to use Insert the media all the way into the paper path Fig 17 Fig 18 Loosen the paper path locking wheel before attempting to change the paper path width Also be sure the AC power switch is set to the 0 position ...

Page 17: ... J see Figure below to ensure that paper feed is smooth and accurate at the same time e Tighten the paper path locking wheel f Close the right side door IMPORTANT Fig 19 Fig 20 To avoid a possible paper jam check that the media runs freely along the paper path J J ...

Page 18: ...ack and forth movements which correspond to the separation mark self calibration phase c Manual Media Loading Requires Lifting of the Printhead Push the printhead lever 4 up Insert the leading document 1 of the stock into the insertion slot 2 Push it in until it protrudes from the ejection slot Lower the printhead lever 4 The document is automatically ejected after some possible back and forth mov...

Page 19: ...19 Fig 21 2 1 4 3 ...

Page 20: ...t 7 see Page 21 It will be drawn in automatically The document is automatically ejected after some possible forth and back movements which correspond to the separation mark self calibration phase Install flange 1 by setting it against roll 3 d Manual Media Loading Requires Lifting of the Printhead Push the printhead lever 6 up and insert the leading document 4 of the roll media into the insertion ...

Page 21: ...21 Fig 22 1 2 3 5 6 7 7 4 ...

Page 22: ...22 Fig 23 Fig 24 Fig 25 Fig 26 ...

Page 23: ... IER 506 ON LINE MODE If an error message is displayed instead refer to Page 37 to solve the problem b Send a document printing message from the host to the printer c Check that the Reception LED comes on This indicator will go out when document printing is completed d The printed document is ready for removal Tear it off if the printer features the Tear Off option Fig 27 E ...

Page 24: ... the On Off Line key to switch to the off line mode The display will show the following IER 506 OFF LINE MODE Press the Reset key several times to remove the media 1 from the drive mechanism Pull the media 1 out of the rear feed slot b Manual Media Removal Push the printhead lever 2 up Grasp the media 1 and pull it out of the printer through the rear feed slot Fig 28 1 2 ...

Page 25: ... Test and Configuration menus depending on the situation this key selects the next menu the next parameter or the next alphanumeric digit Inactive This key gives access to the printer Self Test and Configuration menus Test Self Test and Configuration menus this key selects the following parameter and confirms the current parameter This key ejects a blank document and correctly positions the follow...

Page 26: ...ation menus can be accessed When on indicates an operating problem warning or error condition Solve the problem and press Reset Error When flashing indicates a reception error of the message from the host Rcvg When on indicates that the printer is receiving a message from the host It is automatically turned off on completion of document printing both in the on line mode and the Self Test and Confi...

Page 27: ... off line mode c Check that the On Off LED goes off and that the display reads the following IER 506 OFF LINE MODE 5 Printing the Configuration Test Document This document is a printout of the IER 506 Printer configuration a Select the Self Test mode see previous Paragraph b Press the Test key once The display shows the following Printing config c The document is printed automatically 6 Printing O...

Page 28: ...int the character set test document shows the character sets available to the printer Press Test five times to print the print adjustment test document used for maintenance Press Test six times to print the sample bag tag test document Press Test seven times to print the contrast adjustment test document to determine the best possible print contrast for a given media type Press Test eight times to...

Page 29: ...iodic maintenance recommended for this printer consists of the following three successive operations dust removal cleaning the printhead and the platen final check The IER cleaning kit IER P N S32129A allows you to efficiently perform these operations 1 Removing Dust from the Printer Interior CAUTION a Open the right side door see Page 11 b Unlock the printhead by pushing the printhead lever up Fi...

Page 30: ... the dust remover from the cleaning kit and blow compressed air into the printer insertion and output slots e Also use the can with compressed air to clean the mechanical assemblies the sensor s and the paper path see the Figure of Page 30 Fig 31 ...

Page 31: ... printhead mounting by moving it sidewise direction of Arrow 1 c As a last step rotate the printhead printhead mounting assembly direction of Arrow 2 to set it to the cleaning position 1 2 Fig 32 To set the printhead to the cleaning position first raise the printhead lever see Page 29 Be careful not to hit the printhead ...

Page 32: ...cleaning kit b Carefully wipe the platen turn the knob used to clear paper jams to make sure you clean the entire surface c Use the dust remover can to dry the cleaned platen IMPORTANT Fig 33 To clean the printhead use the alcohol filled foam swabs contained in the bag carrying the IER P N T106140 ...

Page 33: ... To set the printhead to its initial position proceed as follows Rotate the printhead in the opposite direction until it snaps into the operating position Lower the printhead lever into the initial position Close the right side door 4 Final Check Having accomplished the periodic maintenance operations power up the printer load media and print a test document see Page 27 to check for correct printe...

Page 34: ...he stock c Turn knob 2 to dislodge the document Grasp the document 3 and remove it from the printer d If you are printing on self adhesive labels set the printhead to the cleaning position see Page 31 and check if glue residue has adhered to the printhead assembly If the assembly is dirty perform the periodic maintenance operations see Page 29 and place the printhead back to the operating position...

Page 35: ...35 Fig 35 1 3 2 3 ...

Page 36: ... at the output slot or in the motorized stacker see Fig 36 and Fig 37 a If applicable remove the documents 1 from the motorized stacker 2 b Open the cover 3 of the motorized stacker by tilting it towards the front c Remove the document s 4 having caused the jam d Close the cover 2 of the motorized stacker e If necessary load the printer with media by referring to Page 18 or Page 20 Fig 36 1 2 ...

Page 37: ...rror Messages Intended for the Help Desk The error messages not appearing in the alphabetical list below are addressed to the Systems Engineer or the Help Desk Fig 37 If the recommended action fails to solve the problem call the help desk 4 3 ...

Page 38: ...or Check the data I O cable connection see Page 13 Send the command again If this results in a second failure call the help desk WARNING paper jam Paper jam inside the printer If necessary rotate the printhead to the cleaning position and remove the jammed document see Page 34 WARNING paper out Out of media Load new media refer to Page 18 or Page 20 Having solved the problem encountered always con...

Page 39: ...e sure the Power LED lights up If the printer still fails to operate call the help desk Printer Does not Receive Any Messages from the Host Power down the printer set the power switch to the 0 position Check that the data transmission cable is properly connected to the host and to the printer see Page 13 Power up the printer set the AC power switch to I and make sure the Power LED lights up Check ...

Page 40: ...m the IER subsidiary covering your geographical area see back cover 1 List of the Cleaning Supplies IER P N Standard cleaning kit S32129A Refill of five alcohol filled foam swabs T106140 2 Technical Documentation IER P N IER 506 Printer User Guide present document N06802A IER 506 Printer Technical Manual N06812A IER 506 Printer Maintenance Manual N06822A H ...

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Page 44: ...iddlesex Business Centre Bridge Road SOUTHALL MIDDX UB2 4AB Phone 44 0 208 744 7650 Fax 44 0 208 744 7670 JAPAN IER Tokyo Yoshitoku Bldg 8F 3 15 14 Shiba Minato ku TOKYO 105 0014 Phone 81 3 5730 9001 Fax 81 3 5730 9002 SINGAPORE IER Pte LTd 298 Tiong Bahru Road 09 01 03 Central Plaza SINGAPORE 168730 Phone 65 6276 6966 Fax 65 6271 5563 UNITED STATES IER Inc Dallas 2015 Midway Road Suite 118 CARROL...

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