IEM Mobil-O-Graph NG, Operating Manual

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Troubleshooting
102
5 Troubleshooting
5.1 Main sources of error
The following can cause error measurements or unwanted results:
▪ The patient’s arm moving during measurement
▪
Device being switched off (e.g. at night)
▪
Incorrect cuff size put on
▪
The cuff slipping while being worn
▪
Lack of successful manual measurement in the
doctor's practice
▪
Not taking the medication
▪
Incorrect log set
▪
Not fully charged, incorrectly charged or
outdated power packs used
▪
Kinking or knotting of the cuff tube
▪
External interference factors such as, for
example, physical activity or driving or using
public transport during measurement may
result in so-called motion artefacts or incorrect
measurements.
5.2 Transmission error
To avoid an error during data transmission, the blood pressure monitor includes a check of the data sent. If an
error has occurred, E004 will appear on the display.
5.3 Checklist
▪
Please go through the following checklist if you have encountered errors when handling the Mobil-O-
Graph
®
. Many errors have simple causes.
▪
Check that all cables are firmly connected and/or that the infrared interface is correctly aligned with the
device.
▪
Check if the blood pressure monitor, computer and printer are switched on (depending on the version you
have received).
▪
Check that the connection cable is connected to the correct serial interface (COM1 to COM4).
▪
Check that the power packs are sufficiently charged.