IEI Technology PUZZLE-IN004 Series User Manual Download Page 44 | Manualshive

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PUZZLE-IN004

Page 34

3.12 Maintenance

WARNING:

The following instructions should only be performed by an authorized and
trained technician.

Before starting, please ensure that you turn off the PUZZLE-IN004,
disconnect the power cords, network cable(s), and also remove any other
device/cable that is attached to the server.

Take Anti-Static precautions whenever maintenance is being carried out on
the system components. Failure to take anti-static precautions can cause
permanent system damage. For more details on anti-static precautions,
please refer to

Section 2.1

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Summary of Contents for PUZZLE-IN004 Series

Page 1: ...nual MODEL PUZZLE IN004 1U Network Appliance with Intel Xeon D 2100 Series Processor Eight DDR4 Eight GbE Ports Four 10GbE SFP One PCIe x8 Slot Two M 2 PCIe Mini Redundant PSU Rack Mount and RoHS Comp...

Page 2: ...PUZZLE IN004 Page ii Revision Date Version Changes June 9 2020 1 00 Initial release...

Page 3: ...sing out of the use or inability to use the product or documentation even if advised of the possibility of such damages This document contains proprietary information protected by copyright All rights...

Page 4: ...y Warnings should be taken seriously CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product NOTE These messages inform the reader of essential bu...

Page 5: ...ATION 12 3 1 INSTALLATION PRECAUTIONS 13 3 2 TOP COVER REMOVAL 13 3 3 DIMM INSTALLATION 14 3 4 PCIE EXPANSION CARD INSTALLATION 15 3 5 IEI NETWORKING MODULE INSTALLATION 20 3 5 1 Bypass Configuration...

Page 6: ...ble to Reboot after Configuration Changes 43 4 1 5 BIOS Menu Bar 43 4 2 MAIN 44 4 3 ADVANCED 45 4 3 1 Trusted Computing 46 4 3 2 iWDD H W Monitor 47 4 3 2 1 Smart Fan Mode Configuration 48 4 3 3 IT852...

Page 7: ...ors CPU_FAN1 2 3 SYS_FAN1 72 5 2 10 Front Panel Connector F_PANEL1 72 5 2 11 LCM Connector J_LCM1 72 5 2 12 PCIe Mini Card Slot MINI PCIE1 73 5 2 13 Power Button Connector PWR_BTN1 74 5 2 14 SATA Conn...

Page 8: ...PUZZLE IN004 Page viii C 1 PEI BEEP CODES 89 C 2 DXE BEEP CODES 89 D HAZARDOUS MATERIALS DISCLOSURE 90 D 1 ROHS II DIRECTIVE 2015 863 EU 91 D 2 CHINA ROHS 92...

Page 9: ...pansion Slot Module Installation 19 Figure 3 8 Networking Module Slot Cover Screws 20 Figure 3 9 Networking Module Installation 20 Figure 3 10 Internal Cover Retention Screws 22 Figure 3 11 PCIe Mini...

Page 10: ...RT1 Pinouts 70 Table 5 5 Chassis Intrusion Connector CHASSIS1 Pinouts 70 Table 5 6 CPLD Programmer Connector J_CPLD1 Pinouts 71 Table 5 7 DIO Connector DIO1 Pinouts 71 Table 5 8 EC Debug Connector EC_...

Page 11: ...PUZZLE IN004 Page 1 Chapter 1 1 Introduction...

Page 12: ...cards or accelerator cards Multiple storage interfaces for fast and stable data transmission are offered through two SATA 6Gb s connectors 1 2 Features The PUZZLE IN004 features are listed below Powe...

Page 13: ...R Intel Xeon D 2145NT 32 GB 4 x 8 GB 2 x 240 GB XD2 R Intel Xeon D 2146NT N A N A XD2 32G R Intel Xeon D 2146NT 32 GB 4 x 8 GB 2 x 240 GB XD3 R Intel Xeon D 2166NT N A N A XD3 32G R Intel Xeon D 2166N...

Page 14: ...indicators located on the front panel are listed below Power LED Off The system is turned off Blue The system is turned on HDD Status LED Off No HDD activity Blinking Green HDD activity Alert LED Off...

Page 15: ...G SKU pre installed with 32 GB four 8 GB 64G SKU pre installed with 64 GB four 16 GB Networking 8 x Copper 1GbE LAN port by Intel I211 AT 4 x 10GbE SFP 1 x PCIe slot for IEI networking module Network...

Page 16: ...eset button front panel TPM TPM 2 0 Antenna Connector 1 x Knockout hole for antenna connector Power Power Input 100 V 240 V 60 Hz 50 Hz Type Watt 300 W redundant power Thermal Solution 1 x Passive hea...

Page 17: ...PUZZLE IN004 Page 7 1 7 Dimensions The physical dimensions are shown below Figure 1 4 Physical Dimensions millimeters...

Page 18: ...PUZZLE IN004 Page 8 Chapter 2 2 Unpacking...

Page 19: ...and Wearing a simple anti static wristband can help to prevent ESD from damaging the board Self grounding Before handling the board touch any grounded conducting material During the time the board is...

Page 20: ...ct an IEI sales representative directly To contact an IEI sales representative please send an email to sales ieiworld com The PUZZLE IN004 is shipped with the following components Quantity Item Image...

Page 21: ...onal Items The following table lists the optional items that can be purchased separately Optional Item Image Sliding rails P N RAIL B02 USB to console cable P N 32013 004000 100 RS RS 232 to console c...

Page 22: ...PUZZLE IN004 Page 12 Chapter 3 3 Installation...

Page 23: ...Circulation Make sure there is sufficient air circulation when installing the PUZZLE IN004 The PUZZLE IN004 s cooling vents must not be obstructed by any objects Blocking the vents can cause overheati...

Page 24: ...hannel configuration always install the identical memory modules that feature the same capacity timings voltage number of ranks and the same brand To install the DIMM module please follow the steps be...

Page 25: ...5 Once aligned press down until the DIMM is properly seated Clip the two handles into place Step 6 To remove a DIMM push both handles outward The memory module is ejected by a mechanism in the socket...

Page 26: ...PUZZLE IN004 Page 16 Step 2 Remove the four expansion slot module retention screws indicated below Figure 3 3 Expansion Slot Module Retention Screws...

Page 27: ...to disconnect the module from the edge connector of the motherboard Figure 3 4 Disconnect the Expansion Slot Module Step 4 Remove the blank bracket panel that aligns with the PCIe slot for installing...

Page 28: ...the expansion slot module back to the original position by hooking the slotted hole into the positioning stud in the chassis Figure 3 7 A Push the connector of the expansion slot module into the edge...

Page 29: ...PUZZLE IN004 Page 19 Figure 3 7 Expansion Slot Module Installation Step 7 Secure the expansion slot module with the four retention screws previously removed...

Page 30: ...crews indicated below to remove the slot cover Save the slot cover screws Figure 3 8 Networking Module Slot Cover Screws Step 2 Slide an IEI networking module into the slot until the module is seated...

Page 31: ...tting Select AC power state when power is re applied after a power failure Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC E...

Page 32: ...en system on Bypass is disabled when system off Bypass is enabled when system off Step 4 Press F4 to save and exit the BIOS menu The PUZZLE IN004 will reboot with the new settings 3 6 M 2 Module Insta...

Page 33: ...at an angle of about 20 Step 6 Push the M 2 module down and secure it with the previously removed retention screw 3 7 PCIe Mini Card Installation The PUZZLE IN004 has one full size half size PCIe Mini...

Page 34: ...up the notch on the card with the notch on the slot Slide the PCIe Mini card into the socket at an angle of about 20 Step 6 Secure the full size PCIe Mini card with the retention screw previously remo...

Page 35: ...e PCIe Mini card into the socket at an angle of about 20 Step 3 Secure the half size PCIe Mini card with the retention screw previously removed 3 8 External Interface Connection The front panel has se...

Page 36: ...IA2 3 MDIA2 7 MDIA0 4 MDIA1 8 MDIA0 Table 3 1 1GbE Port Pinouts Figure 3 12 RJ 45 1GbE Connector The RJ 45 Ethernet connector has two status LEDs one yellow and one green orange The yellow LED indicat...

Page 37: ...sted below Pin Description Pin Description 1 GND 11 GND 2 SFP _TX_FAULT 12 SFP _RX 3 SFP _TX_DISABLE 13 SFP _RX 4 SFP _SDA 14 GND 5 SFP _SCL 15 SFP _VCCR 6 SFP _MOD_ABS 16 SFP _VCCT 7 SFP _RS0 17 GND...

Page 38: ...4 RJ 45 Serial Port Pinouts The serial device slot RJ 45 connects to a cable with a standard D sub 9 connector or a USB connector varied from SKU at the other end 3 8 3 1 Enable Console Port When Boot...

Page 39: ...UZZLE IN004 Page 29 Step 3 Open a serial console application PuTTY as an example Step 4 Set the speed of the serial connection to 115200 and choose Serial for Connection Type Step 5 Click Open on PuTT...

Page 40: ...the information shown match the followings Unit Description Serial Console Service Service ExecStart sbin getty L 115200 ttyS0 vt102 Restart always Install WantedBy multi user target Step 8 Run the fo...

Page 41: ...cause damage to the system Step 1 Install the rack mount brackets to the sides of the PUZZLE IN004 by inserting three retention screws M4 6 into each bracket Figure 3 14 Make sure the screws are tight...

Page 42: ...d may also cause injury to the user To power on the PUZZLE IN004 please follow the steps below Step 1 Connect the power source to both of the power inlets on the rear panel Step 2 Turn on the power sw...

Page 43: ...plication press the PSU beep off button to disable the beep sound 3 11 Resource Download All the resources for the PUZZLE IN004 are available on IEI Resource Download Center https download ieiworld co...

Page 44: ...rn off the PUZZLE IN004 disconnect the power cords network cable s and also remove any other device cable that is attached to the server Take Anti Static precautions whenever maintenance is being carr...

Page 45: ...004 Disconnect the power cords network cable s and any other connectors or cables from the PUZZLE IN004 Step 2 Firmly press and hold the black button on back of PSU downwards Pull out power supply by...

Page 46: ...truction described in Section 3 2 Step 2 Remove the SSD bracket from the system To do this remove the three retention screws indicated below and disconnect the SATA connector module from the motherboa...

Page 47: ...the four retention screws removed previously Step 5 Re connect the SATA connector module to the motherboard Make sure the two positioning studs on the chassis go through the two small holes on the SS...

Page 48: ...Locate the jumper switch on the embedded motherboard Step 3 Make the jumper settings in accordance with the settings described and defined in the following sections Step 0 3 12 3 1 AT ATX Power Mode S...

Page 49: ...the CMOS data and resets the system BIOS information To do this short the jumper for 3 seconds or more then remove the jumper clip Setting Description Open Keep current BIOS setup Short Clear BIOS Tab...

Page 50: ...er Settings Figure 3 21 Flash Descriptor Security Override Jumper Location To update the ME firmware please follow the steps below Step 1 Before turning on the system power short the Flash Descriptor...

Page 51: ...PUZZLE IN004 Page 41 Chapter 4 4 BIOS...

Page 52: ...1 Press the DEL key as soon as the system is turned on or 2 Press the DEL key when the Press DEL to enter SETUP message appears on the screen If the message disappears before the DEL key is pressed re...

Page 53: ...possible selections for the highlighted item appears To exit the Help Window press ESC or the F1 key again 4 1 4 Unable to Reboot after Configuration Changes If the computer cannot boot after changes...

Page 54: ...t Version Z596AR10 BIN Build Date and Time 11 15 2019 10 19 35 iWDD Vendor iEi iWDD Version Z596ER10 bin Platform Information Platform TypeYubaCityRP Processor 50654 SKX M0 PCH SoC PCH QS PRQ B2 D RC...

Page 55: ...etup Utility Copyright C 2019 American Megatrends Inc Main Advanced Platform Configuration Socket Configuration Security Boot Restore AC Power Loss Last State Auto Power Button Stat Disable ATX Truste...

Page 56: ...Menu 3 to configure settings related to the Trusted Computing Group TCG Trusted Platform Module TPM Aptio Setup Utility Copyright C 2019 American Megatrends Inc Advanced TPM20 Device Found Vendor IFX...

Page 57: ...on submenu and displays the system temperature and CPU fan speed Aptio Setup Utility Copyright C 2019 American Megatrends Inc Advanced PC Health Status CPU temperature 63 C System temperature 30 C CPU...

Page 58: ...itored are Temperatures o CPU temperature o System temperature Fan Speeds o CPU Fan Speed o System Fan Speed Voltages o CPU_CORE o 5V o 12V o DDR o 5VSB o 3 3V o 3 3VSB 4 3 2 1 Smart Fan Mode Configur...

Page 59: ...nds Inc BIOS Menu 5 Smart Fan Mode Configuration CPU_FAN SYS_FAN Smart Fan Control Auto Mode Use the CPU_FAN Smart Fan Control options to configure the CPU Smart Fans Manual Mode The fan spins at the...

Page 60: ...l number between 1 and 8 4 3 3 IT8528 Super IO Configuration Use the IT8528 Super IO Configuration menu BIOS Menu 6 to set or change the configurations for the parallel ports and serial ports Aptio Se...

Page 61: ...ious Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2019 American Megatrends Inc BIOS Menu 7 Serial Port 1 Configuration Menu Serial Port Enabled Use the Serial Port...

Page 62: ...OS Menu 8 Serial Port Console Redirection Console Redirection Enabled Use Console Redirection option to enable or disable the console redirection function Disabled Disabled the console redirection fun...

Page 63: ...port transmission speed at 115200 Data Bits 8 Use the Data Bits option to specify the number of data bits 7 Sets the data bits at 7 8 DEFAULT Sets the data bits at 8 Parity None Use the Parity option...

Page 64: ...ons to be configured Aptio Setup Utility Copyright C 2019 American Megatrends Inc Advanced Legacy Console Redirection Settings Redirection COM ort COM0 Select a COM port to display redirection of Lega...

Page 65: ...evices installed in the system Aptio Setup Utility Copyright C 2019 American Megatrends Inc Advanced NVMe Configuration No NVME Device Found Select Screen Select Item EnterSelect F1 General Help F2 Pr...

Page 66: ...ter a power failure Select Screen Select Item EnterSelect F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save ESC Exit Version 2 20 1271 Copyright C 2016 American Megatrends Inc BIOS Menu...

Page 67: ...1271 Copyright C 2019 American Megatrends Inc BIOS Menu 12 Platform Configuration 4 4 1 PCH sSATA Configuration Use the PCH sSATA Configuration menu BIOS Menu 13 to change and or set the configuration...

Page 68: ...ble the SATA device Enable DEFAULT Enables the SATA device Disable Disables the SATA device Configure sSATA as AHCI Use the Configure sSATA as option to configure how the SATA controller s operate AHC...

Page 69: ...Virtualization Technology for Directed I O VT d by reporting the I O device assignment to VMM through DMAR ACPI Tables Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Va...

Page 70: ...Virtualization Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2019 American Megatrends I...

Page 71: ...C 2019 American Megatrends Inc Socket Configuration Socket0 ChA Dimm0 DIMM is Present DIMM St Socket0 ChB Dimm0 DIMM is Present DIMM St Select Screen Select Item EnterSelect Change Opt F1 General Help...

Page 72: ...his is a power on password and must be entered to boot or enter Setup In Setup the User will have Administrator rights The password length must be Minimum length 3 Maximum length 20 Administrator Pass...

Page 73: ...efaults F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2019 American Megatrends Inc BIOS Menu 18 Boot Bootup NumLock State On Use the Bootup NumLock State BIOS option to specify if the number loc...

Page 74: ...ption ROMs UEFI Boot Disabled Use the UEFI Boot option to enable or disable to boot from the UEFI devices Disabled DEFAULT Boot from UEFI devices is disabled Enabled Boot from UEFI devices is enabled...

Page 75: ...ght C 2019 American Megatrends Inc BIOS Menu 19 Save Exit Save Changes and Reset Use the Save Changes and Reset option to save the changes made to the BIOS options and reset the system Discard Changes...

Page 76: ...PUZZLE IN004 Page 66 Chapter 5 5 Interface Connectors...

Page 77: ...E IN004 Page 67 5 1 Peripheral Interface Connectors The connector locations of the PUZZLE IN004 s motherboard are shown below The connector pinouts for these connectors are listed in the following sec...

Page 78: ...Chassis intrusion connector 2 pin header CHASSIS1 CPLD programmer connector 8 pin header J_CPLD1 Digital I O connector 10 pin header DIO1 EC debug connector 20 pin FPC EC_DBG1 Fan connectors 4 pin waf...

Page 79: ...8 12 V Table 5 1 ATX 12V Power Connector CPU12V1 Pinouts 5 2 2 ATX Power Connector ATX1 Pin Description Pin Description 1 3 3 V 13 3 3 V 2 3 3 V 14 12 V 3 GND 15 GND 4 5 V 16 PS ON 5 GND 17 GND 6 5 V...

Page 80: ...r J_ATX1 Pinouts 5 2 4 Debug Port DBG_PORT1 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 NC 7 LPC_AD1 2 VCC3V 8 LPC_AD0 3 GND 9 FRAME 4 SERIRQ 10 RESET 5 LPC_AD3 11 CLK 6 LPC_AD2 12 GND Table 5 4 Debug Por...

Page 81: ...PTION PIN NO DESCRIPTION 10 9 2 1 1 GND 2 VCC5 3 Output 3 4 Output 2 5 Output 1 6 Output 0 7 Input 3 8 Input 2 9 Input 1 10 Input 0 Table 5 7 DIO Connector DIO1 Pinouts 5 2 8 EC Debug Connector EC_DBG...

Page 82: ...IPTION Function PIN DESCRIPTION PWR_LED 1 Power LED Speaker 2 SPKR 3 NC 4 NC 5 Power LED 6 NC PWR_BTN 7 Power Button 8 SPKR 9 Power Button 10 NC HDD_LED 11 HDD LED RESET 12 RESET 13 HDD LED 14 RESET T...

Page 83: ...2 SIM_CLK 13 NC 14 SIM_RST 15 GND 16 SIM_VPP 17 NC 18 GND 19 NC 20 NC 21 GND 22 NC 23 RXN 24 VCC3 25 RXP 26 GND 27 GND 28 VCC1 5 29 GND 30 NC 31 TXN 32 MINIPCIE_SDA 33 TXP 34 MINIPCIE_SCL 35 GND 36 US...

Page 84: ...ESCRIPTION B1 VCC12 A1 NC B2 VCC12 A2 VCC12 B3 VCC12 A3 VCC12 B4 GND A4 GND B5 SATA01_TXN A5 VCC5 B6 SATA01_TXP A6 VCC5 B7 GND A7 SATA01_RXN B8 VCC3 A8 SATA01_RXP B9 VCC5 A9 VCC3 B10 VCC5 A10 VCC3 B11...

Page 85: ...PIN NO DESCRIPTION PIN NO DESCRIPTION 1 VCC3 4 CLK 2 CS 5 MOSI 3 MISO 6 GND Table 5 16 SPI Flash Connector J_EC1 Pinouts 5 2 17 USB DOM Connector USB_DOM1 PIN NO DESCRIPTION PIN NO DESCRIPTION 8 7 2...

Page 86: ...0 A15 GND B16 GND A16 HSIp 0 B17 RLYCTL1 A17 HSIn 0 B18 GND A18 GND B19 HSOp 1 A19 LANID1 B20 HSOn 1 A20 GND B21 GND A21 HSIp 1 B22 GND A22 HSIn 1 B23 HSOp 2 A23 GND B24 HSOn 2 A24 GND B25 GND A25 HSI...

Page 87: ...A47 HSIp 7 B48 NC A48 HSIn 7 B49 GND A49 GND PIN B17 B30 is assigned to Relay control signal it is only active when inserting a specific LAN module that supports LAN bypass function PIN A19 A32 is id...

Page 88: ...PUZZLE IN004 Page 78 Appendix A A Regulatory Compliance...

Page 89: ...requirements and other relevant provisions of Directive 1999 5 EC Bulgarian IEI Integration Corp 1999 5 esky Czech IEI Integration Corp t mto prohla uje e tento za zen je ve shod se z kladn mi po adav...

Page 90: ...uvi Lithuanian IEI Integration Corp deklaruoja kad is ranga atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch IEI Integration Corp dat het toestel toestel in over...

Page 91: ...direktive 1999 5 ES Slovensky Slovak IEI Integration Corp t mto vyhlasuje e zariadenia sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish IEI Integration Corp vakuu...

Page 92: ...in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which cas...

Page 93: ...PUZZLE IN004 Page 83 Appendix B B Safety Precautions...

Page 94: ...not apply voltage levels that exceed the specified voltage range Doing so may cause fire and or an electrical shock Electric shocks can occur if opened while still powered on Do not drop or insert an...

Page 95: ...rical component place it on an anti static pad This reduces the possibility of ESD damage Only handle the edges of the electrical component When handling the electrical component hold the electrical c...

Page 96: ...PUZZLE IN004 off before cleaning the PUZZLE IN004 Never drop any objects or liquids through the openings of the PUZZLE IN004 Be cautious of any possible allergic reactions to solvents or chemicals us...

Page 97: ...s of cleaning the PUZZLE IN004 Dust and dirt can restrict the airflow in the PUZZLE IN004 and cause its circuitry to corrode Swabs Swaps moistened with rubbing alcohol or water are excellent tools for...

Page 98: ...PUZZLE IN004 Page 88 Appendix C C Error Beep Code...

Page 99: ...und 4 Recovery failed 4 S3 Resume failed 7 Reset PPI is not available C 2 DXE Beep Codes Number of Beeps Description 1 Invalid password 4 Some of the Architectural Protocols are not available 5 No Con...

Page 100: ...PUZZLE IN004 Page 90 Appendix D D Hazardous Materials Disclosure...

Page 101: ...phenyl Ethers PBDE Bis 2 ethylhexyl phthalate DEHP Butyl benzyl phthalate BBP Dibutyl phthalate DBP Diisobutyl phthalate DIBP Housing O O O O O O O O O O Display O O O O O O O O O O Printed Circuit Bo...

Page 102: ...ge 92 D 2 China RoHS RoHS RoHS Pb Hg Cd CR VI PBB PBDE O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ T11364 2014 GB T26572 2011 X SJ T11364 2014...

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