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PUZZLE-A002 

Page i 

User Manual 

 

MODEL: 

PUZZLE-A002 

1U Network Appliance with AMD RX-421ND CPU, DDR4,   

8 GB eMMC, Six GbE Ports, PCIe x4, PCIe Mini,   

M.2, Dual USB 3.1 Gen 1, Rack Mount, and RoHS   

Rev. 1.00 – February 19, 2019 

Summary of Contents for PUZZLE-A002

Page 1: ...LE A002 Page i User Manual MODEL PUZZLE A002 1U Network Appliance with AMD RX 421ND CPU DDR4 8 GB eMMC Six GbE Ports PCIe x4 PCIe Mini M 2 Dual USB 3 1 Gen 1 Rack Mount and RoHS Rev 1 00 February 19 2...

Page 2: ...PUZZLE A002 Page ii Revision Date Version Changes February 19 2019 1 00 Initial release...

Page 3: ...ing out of the use or inability to use the product or documentation even if advised of the possibility of such damages This document contains proprietary information protected by copyright All rights...

Page 4: ...y Warnings should be taken seriously CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product NOTE These messages inform the reader of essential bu...

Page 5: ...G LIST 9 2 4 OPTIONAL ITEMS 10 3 INSTALLATION 11 3 1 INSTALLATION PRECAUTIONS 12 3 2 TOP COVER REMOVAL 13 3 3 DIMM INSTALLATION 13 3 4 HDD INSTALLATION 15 3 5 PCIE EXPANSION CARD INSTALLATION 17 3 6 M...

Page 6: ...1 Configuration 39 4 3 4 Serial Port Console Redirection 41 4 3 5 CPU Configuration 43 4 3 5 1 Node 0 Information 44 4 3 6 NVMe Configuration 45 4 4 CHIPSET 45 4 4 1 South Bridge 46 4 4 1 1 SB SATA C...

Page 7: ...Flash Connector JSPI_BIOS_1 63 5 2 4 SPI Flash Connector EC JSPI_EC1 63 5 2 5 TPM Connector TPM1 64 5 2 6 USB 2 0 Connector USB_CON2 64 5 2 7 USB DOM Connector USB_DOM1 64 A REGULATORY COMPLIANCE 65...

Page 8: ...ure 3 4 Secure HDD to the Bracket 16 Figure 3 5 HDD Installation 16 Figure 3 6 Expansion Slot Module Retention Screws 17 Figure 3 7 Disconnect the Expansion Slot Module 18 Figure 3 8 Blank Bracket Scr...

Page 9: ...able 5 5 EC Debug Connector CN1 Pinouts 58 Table 5 6 Fan Connectors CPU_FAN1 2 3 SYS_FAN1 Pinouts 58 Table 5 7 Front Panel Connector F_PANEL1 Pinouts 59 Table 5 8 LCM Connector LCM_CON1 Pinouts 59 Tab...

Page 10: ......

Page 11: ...PUZZLE A002 Page 1 Chapter 1 1 Introduction...

Page 12: ...and it is equipped with two PCIe x4 slots for upgrading with expansion cards such as NIC cards or accelerator cards Multiple storage interfaces for fast and stable data transmission are offered throu...

Page 13: ...two PCIe x4 slots one M 2 slot and one PCIe Mini card slot One RJ 45 RS 232 serial port Supports two USB 3 1 Gen 1 5 Gb s ports 1U chassis for rack mounting RoHS compliant 1 4 Front Panel The overvie...

Page 14: ...ssor quad core up to 3 4 GHz Memory Two 288 pin 2400 MHz DDR4 ECC non ECC RDIMM slots system max 32 GB 8G SKUs are pre installed with two 4 GB memory modules Networking Broadcom BCM5720 Ethernet contr...

Page 15: ...o control buttons Power status blue HDD status green Alert LED programmable red Switch Button Power switch rear panel Reset button front panel TPM 1 x TPM 2 0 2x10 pin header Antenna Connector 1 x Kno...

Page 16: ...PUZZLE A002 Page 6 Operating System Linux Ubuntu 16 04 Table 1 2 Technical Specifications 1 7 Dimensions The physical dimensions are shown below Figure 1 4 Physical Dimensions millimeters...

Page 17: ...PUZZLE A002 Page 7 Chapter 2 2 Unpacking...

Page 18: ...and Wearing a simple anti static wristband can help to prevent ESD from damaging the board Self grounding Before handling the board touch any grounded conducting material During the time the board is...

Page 19: ...chased the PUZZLE A002 from or contact an IEI sales representative directly To contact an IEI sales representative please send an email to sales ieiworld com The PUZZLE A002 is shipped with the follow...

Page 20: ...Items The following table lists the optional items that can be purchased separately Optional Item Image Slide rail P N RAIL B02 USB to console cable P N 32013 004000 100 RS RS 232 to console cable P N...

Page 21: ...PUZZLE A002 Page 11 Chapter 3 3 Installation...

Page 22: ...ly by trained and qualified personnel Maintenance upgrades or repairs may only be carried out by qualified personnel who are familiar with the associated dangers Air Circulation Make sure there is suf...

Page 23: ...te the task Step 1 Remove the four retention screws indicated in Figure 3 1 Step 2 Slide the top cover towards the rear side and gently lift the top cover Figure 3 1 Figure 3 1 Top Cover Removal 3 3 D...

Page 24: ...ard Figure 3 2 DIMM Slot Locations Step 3 Open the DIMM socket handles Open the two handles outwards as far as they can Step 4 Align the DIMM so the notch on the memory lines up with the notch on the...

Page 25: ...e follow the instruction described in Section 3 2 Step 2 Remove the HDD bracket from the system To do this remove the three retention screws indicated below and disconnect the SATA connector module fr...

Page 26: ...o the Bracket Step 4 Re connect the SATA connector module to the motherboard Secure the bracket to the chassis with three screws removed previously Figure 3 5 Figure 3 5 HDD Installation Step 5 Re ins...

Page 27: ...ation of two PCIe x4 cards To install a PCIe expansion card please follow the steps below Step 1 Remove the top cover from the PUZZLE A002 refer to Section 3 2 Step 2 Remove the four expansion slot mo...

Page 28: ...to disconnect the module from the edge connector of the motherboard Figure 3 7 Disconnect the Expansion Slot Module Step 4 Remove the blank bracket panel that aligns with the PCIe slot for installing...

Page 29: ...he expansion slot module back to the original position by hooking the slotted hole into the positioning stud in the chassis Figure 3 10 A Push the connector of the expansion slot module into the edge...

Page 30: ...iously removed Step 8 Re install the top cover 3 6 M 2 Module Installation The M 2 slot is keyed in the A position and provides mounting screw position for 2230 size M 2 module To install an M 2 modul...

Page 31: ...Step 5 Push the M 2 module down and secure it with the previously removed retention screw 3 7 PCIe Mini Card Installation The PUZZLE A002 has one full size half size PCIe Mini slot on the motherboard...

Page 32: ...20 Step 6 Secure the full size PCIe Mini card with the retention screw previously removed 3 7 1 Half size PCIe Mini Card Installation The PCIe Mini slot also allows installation of a half size PCIe Mi...

Page 33: ...3 1 LAN Pinouts Figure 3 12 RJ 45 Ethernet Connector The RJ 45 Ethernet connector has two status LEDs one yellow and one green orange The yellow LED indicates activity on the port and the green orang...

Page 34: ...The serial device slot RJ 45 connects to a cable with a standard D sub 9 connector or a USB connector varied from SKU at the other end 3 10 Mounting the System The PUZZLE A002 is shipped with two mou...

Page 35: ...stem may cause damage to the internal electronic components and may also cause injury to the user To power on the PUZZLE A002 please follow the steps below Step 1 Connect the power source to the power...

Page 36: ...nter https download ieiworld com Type PUZZLE A002 and press Enter to find all the relevant software utilities and documentation Figure 3 15 IEI Resource Download Center NOTE To install software from t...

Page 37: ...LE A002 and press Enter Step 2 All product related software utilities and documentation will be listed You can choose Driver to filter the result Step 3 Click the driver file name on the page and you...

Page 38: ...PUZZLE A002 Page 28...

Page 39: ...PUZZLE A002 Page 29 Chapter 4 4 BIOS...

Page 40: ...DEL or F2 key as soon as the system is turned on or 2 Press the DEL or F2 key when the Press DEL or F2 to enter SETUP message appears on the screen If the message disappears before the DEL or F2 key i...

Page 41: ...appropriate keys to use and the possible selections for the highlighted item appears To exit the Help Window press ESC or the F1 key again 4 1 4 Unable to Reboot after Configuration Changes If the co...

Page 42: ...12 ROM Build Date and Time 10 01 2018 10 45 41 iWDD Vendor iEi iWDD Version Z540ER10 bin BIOS Information Access Level Administrator System Language English System Date Thu 11 09 2018 System Time 06 1...

Page 43: ...are Aptio Setup Utility Copyright C 2018 American Megatrends Inc Main Advanced Chipset Security Boot Save Exit Trusted Computing IDE Configuration iWDD H M Monitor iWDD Super IO Configuration Serial P...

Page 44: ...or Disables BIOS support for security device O S will not show Security Device TCG EFI protocol and INT1A interface will not be available Select Screen Select Item Enter Select Change Opt F1 General H...

Page 45: ...Aptio Setup Utility Copyright C 2018 American Megatrends Inc Advanced IDE Configuration SATA Port0 Not Present SATA Port1 256GB SATA Fla 256 0 Select Screen Select Item Enter Select Change Opt F1 Gene...

Page 46: ...RPM CPU_CORE 1 043 V 5V 5 152 V DDR 1 199 V 5VSB 5 126 V 3 3V 3 307 V 3 3VSB 3 259 V Smart Fan Mode Configuration Smart Fan Mode Select Select Screen Select Item Enter Select Change Opt F1 General Hel...

Page 47: ...rt temperature 45 Auto mode fan off temperature 30 Auto mode fan start PWM 30 Auto mode fan slope PWM 3 Smart Fan Mode Select Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previ...

Page 48: ...e fan speed change to be lowest To set a value Use the or key to change the value or enter a decimal number between 1 and 100 Auto mode fan start PWM Use the Auto mode fan start PWM option to set the...

Page 49: ...ve Exit ESC Exit Version 2 18 1263 Copyright C 2018 American Megatrends Inc BIOS Menu 7 iWDD Super IO Configuration 4 3 3 1 Serial Port 1 Configuration Use the Serial Port 1 Configuration menu BIOS Me...

Page 50: ...cted IO 3F8h IRQ 4 Serial Port I O port address is 3F8h and the interrupt address is IRQ4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 Serial Port I O port address is 3F8h and the interrupt address is IRQ3 4 5 6...

Page 51: ...ct Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 18 1263 Copyright C 2018 American Megatrends Inc BIOS Menu 9 Serial Port Console Redirection Cons...

Page 52: ...Sets the serial port transmission speed at 115200 Data Bits 8 Use the Data Bits option to specify the number of data bits 7 Sets the data bits at 7 8 DEFAULT Sets the data bits at 8 Parity None Use t...

Page 53: ...merican Megatrends Inc Advanced CPU Configuration Module Version StoneyCPU 013 AGESA Version StoneyPI 1 3 0 6 NX Mode Enabled SVM Mode Enabled Node 0 Information Enable disable No execute page protect...

Page 54: ...ends Inc Advanced Socket0 AMD Embedded R Series RX 421ND Quad Core Running 2117 MHz 375 mV Processor Family 15h Processor Model 60h 6Fh CPUID 00660F01 Max Speed 2100 MHZ Intended Speed 2100 MHZ Min Sp...

Page 55: ...ce Found Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 18 1263 Copyright C 2018 American Megatrends Inc BIO...

Page 56: ...outh bridge chipset Aptio Setup Utility Copyright C 2018 American Megatrends Inc Chipset AMD Reference Code Ve AGESAPI_NAME PI 1 3 0 6 Auto Power Button State Disable ATX Restore AC Power Loss Last St...

Page 57: ...AHCI Enabled Disabled Serial ATA Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 18 1263 Copyright C 2018 Am...

Page 58: ...cs Auto Enable Integrate Graphics Controller Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 18 1263 Copyrigh...

Page 59: ...Exit Version 2 18 1263 Copyright C 2018 American Megatrends Inc BIOS Menu 17 North Bridge 4 4 3 1 Socket 0 Information Use the Socket 0 Information menu BIOS Menu 18 to view the information related t...

Page 60: ...r on password and must be entered to boot or enter Setup In Setup the User will have Administrator rights The password length must be Minimum length 3 Maximum length 20 Administrator Password User Pas...

Page 61: ...e Exit ESC Exit Version 2 18 1263 Copyright C 2018 American Megatrends Inc BIOS Menu 20 Boot Bootup NumLock State On Use the Bootup NumLock State BIOS option to specify if the number lock setting must...

Page 62: ...le boot option for legacy network devices Disabled DEFAULT Ignore all PXE Option ROMs Enabled Load PXE Option ROMs Option ROM Messages Force BIOS Use the Option ROM Messages option to set the Option R...

Page 63: ...n 2 18 1263 Copyright C 2018 American Megatrends Inc BIOS Menu 21 Save Exit Save Changes and Reset Use the Save Changes and Reset option to save the changes made to the BIOS options and reset the syst...

Page 64: ...PUZZLE A002 Page 54 Chapter 5 5 Interface Connectors...

Page 65: ...LE A002 Page 55 5 1 Peripheral Interface Connectors The connector locations of the PUZZLE A002 s motherboard are shown below The connector pinouts for these connectors are listed in the following sect...

Page 66: ...nel connector 14 pin header F_PANEL1 LCM connector 8 pin wafer LCM_CON1 M 2 slot M 2 A key slot M2_CN1 Memory slots DDR4 DIMM slot CHA_DIMM0 CHB_DIMM0 PCIe Mini slot full half size PCIe Mini slot MPCI...

Page 67: ...V 11 12V 23 5 V 12 3 3 V 24 GND Table 5 2 ATX Power Connector ATXPWR1 Pinouts 5 2 2 Chassis Intrusion Connector CHASSIS1 PIN NO DESCRIPTION 1 3 3VSB 2 CHASSIS OPEN Table 5 3 Chassis Intrusion Connect...

Page 68: ...SO2 5 KSO3 6 KSO4 7 KSO5 8 KSO6 9 KSO7 10 KSO8 11 KSO9 12 KSO10 13 KSO12 14 KSI1 15 KSO11 16 KSI2 17 KSI3 18 GND 19 GND 20 GND Table 5 5 EC Debug Connector CN1 Pinouts 5 2 5 Fan Connectors CPU_FAN1 2...

Page 69: ...C 4 N C 5 PWR_LED 6 N C Power Button 7 PWR_BTN 8 Speaker 9 PWR_BTN Reset 10 N C HDD LED 11 HDD LED 12 Reset 13 HDD LED 14 Reset Table 5 7 Front Panel Connector F_PANEL1 Pinouts 5 2 7 LCM Connector LCM...

Page 70: ...C 16 N C 17 N C 18 GND 19 N C 20 N C 21 N C 22 N C 23 N C 24 N C 25 N C 26 N C 27 N C 28 N C 29 N C 30 N C 31 N C 32 N C 33 GND 34 N C 35 PCIe_TX 36 N C 37 PCIe_TX 38 N C 39 GND 40 N C 41 PCIe_RX 42...

Page 71: ...inouts 5 2 2 PCIe Mini Card Slot MPCIE1 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 PCH_WAKE 2 3 3V 3 N C 4 GND 5 N C 6 1 5V 7 3 3V_DUAL 8 SIM_VCC 9 GND 10 SIM_IO 11 REF_CLK 12 SIM_CLK 13 REF _CLK 14 SIM_...

Page 72: ...d Slot MPCIE1 Pinouts 5 2 1 Power Switch Connector PWR_BTN1 PIN NO DESCRIPTION 1 PWRBTN_SW 2 PWRBTN_SW Table 5 11 Power Switch Connector PWR_BTN1 Pinouts 5 2 2 SATA Connector SATA0_1 PIN NO DESCRIPTIO...

Page 73: ...Table 5 12 SATA 6Gb s Connector SATA0_1 Pinouts 5 2 3 SPI Flash Connector JSPI_BIOS_1 PIN NO DESCRIPTION 1 1 8V 2 SPI_CS 3 SPI_SO 4 SPI_CLK 5 SPI_SI 6 GND Table 5 13 SPI Flash Connector JSPI_BIOS_1 Pi...

Page 74: ...LPCPD 20 LDRQ Table 5 15 TPM Connector TPM1 Pinouts 5 2 6 USB 2 0 Connector USB_CON2 PIN NO DESCRIPTION PIN NO DESCRIPTION 8 7 2 1 1 VCC 2 GND 3 USB_DATA 4 USB_DATA 5 USB_DATA 6 USB_DATA 7 GND 8 VCC...

Page 75: ...PUZZLE A002 Page 65 Appendix A A Regulatory Compliance...

Page 76: ...quirements and other relevant provisions of Directive 1999 5 EC Bulgarian IEI Integration Corp 1999 5 esky Czech IEI Integration Corp t mto prohla uje e tento za zen je ve shod se z kladn mi po adavky...

Page 77: ...vi Lithuanian IEI Integration Corp deklaruoja kad is ranga atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch IEI Integration Corp dat het toestel toestel in overe...

Page 78: ...direktive 1999 5 ES Slovensky Slovak IEI Integration Corp t mto vyhlasuje e zariadenia sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish IEI Integration Corp vakuu...

Page 79: ...in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case...

Page 80: ...PUZZLE A002 Page 70 Appendix B B Safety Precautions...

Page 81: ...not apply voltage levels that exceed the specified voltage range Doing so may cause fire and or an electrical shock Electric shocks can occur if opened while still powered on Do not drop or insert an...

Page 82: ...ical component place it on an anti static pad This reduces the possibility of ESD damage Only handle the edges of the electrical component When handling the electrical component hold the electrical co...

Page 83: ...he PUZZLE A002 off before cleaning the PUZZLE A002 Never drop any objects or liquids through the openings of the PUZZLE A002 Be cautious of any possible allergic reactions to solvents or chemicals use...

Page 84: ...ds of cleaning the PUZZLE A002 Dust and dirt can restrict the airflow in the PUZZLE A002 and cause its circuitry to corrode Swabs Swaps moistened with rubbing alcohol or water are excellent tools for...

Page 85: ...PUZZLE A002 Page 75 Appendix C C Hazardous Materials Disclosure...

Page 86: ...ese components will be separately marked Please refer to the following table Part Name Toxic or Hazardous Substances and Elements Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium CR VI Polybrominated...

Page 87: ...02 Page 77 RoHS RoHS Pb Hg Cd CR VI PBB PBDE O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ T 11363 2006 GB T 26572 2011 X SJ T 11363 2006 GB T 26...

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