ieGeek Bell J5, Quick Start Manual

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14. FAQ
Ql: Is the video doorbell powered by battery?
A 1: No, this_ �ide_o d_o�rbell reuiquires constant hardwire -�ower sup�ly. Comp�re� t? battery po:"ered
doorbells, this wired video doorbell has more advanced features, like supporting full day recording, no
delay quick response to visitor calls, and smaller in dimension, fitting into narrow door frames.
Q2: How to connect the hardwire to the doorbell? Does the cable order matter?
A2: Your doorbell works with both DC 12V and AC 12V - 24V hardwire power source. There are 2
terminal screws on the rear of your doobrell, and you can connect each wire to each power terminal
screw. The cable order doesn't matter.
Q3: I found a Micro USB port near the Micro SD Slot, what's it for?
A3: You can power up the doorbell by the Micro USB port, using an USB compatible charger and
cable. It is designed mainly for product testing in the factory.
Q4: What's the Wi-Fi range of the video doorbell?
A4: The video doorbell works with any 2.4GHz wireless Wi-Fi router, mesh system or modems. In outfield
test, it works well in most 3000sqft houses. The Wi-Fi range may vary because of different WiFi transmit
power, transmission distance and wall blocks in between.
QS: I installed my video doorbell, but the video or audio quality is poor.
AS: In live view interface, Wifi status will be listed. It is suggested to ensure the Wi-Fi status be more than
70%, so as to get your doorbell work as expected. If you think your problem is caused by low Wi-Fi signal
strength, try moving your Wi-Fi router closer, or add one Wi-Fi Booster to extend your Wi-Fi range.
Q6: Does the video doorbell work with existing indoor mechanical chime?
A6: No. The doorbell comes with an USB compatible wireless chime to notify people when your vistor
presses the doorbell button. If you have an existing indoor chime, please use the provided jumper to
bypass the existing chime, so as to provide sufficient power to the new video doorbell.
Q7: How many wireless chimes can be paired with one video doorbell?
A7: You can add as many wireless chimes as your wish on one video doorbell.
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