Troubleshooting and Maintenance
12
Maintenance
The ViVOpay PISCES contains no user-serviceable parts within its enclosure. Do not open the
ViVOpay PISCES enclosure.
WARNING:
Attempting to open the ViVOpay PISCES enclosure will trigger PCI
security measures and it will stop functioning even after reassembly!
You can replace the stylus without violating PCI security measures. You can also upgrade the
ViVOpay PISCES
’s firmware if required.
Replacing the Stylus
It is important that only the stylus be used for writing on the touch screen. If the stylus is lost or the
lanyard broken, you can obtain a replacement from your ViVOpay PISCES distributor
To replace the stylus
1. Turn the ViVOpay PISCES upside down and unscrew the screw for the tether wire of
stylus.
2. Remove the old stylus with the new one. Then fasten the screw.
3. Turn the ViVOpay PISCES back and place the new stylus in its holder.
