IDS GS18031C-HQ, Setup Instructions

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2020-12-08 19
IDS NXT: Setup IDS NXT rome
10 Troubleshooting/FAQ
IP configuration
Can the camera be updated if it has a fixed IP address?
The firmware update stops if the camera uses a fixed IP address. For the firmware update, the camera is
booted in the service firmware. The service firmware always uses DHCP. In the service firmware, the camera
is assigned a different IP address and the update cannot be continued.
Can the IP configuration of the camera be changed in service firmware?
·
If the camera is running in the service firmware , the IP address can only be changed using Vision-
compliant tools, e.g. with "ids_ipconfig". The change of the IP address is only effective as long as the
camera is running in the service firmware.
·
The "ids_ipconfig" tool can be found in the installation directory of the IDS NXT cockpit, e.g. under
"C:/Program Files/IDS/ids_nxt_cockpit_2_0/visiontools".
Example
The following example uses "force IP" to change the IP address of a camera:
ids_ipconfig.exe -s *6675 --force-addr --ip "192.168.178.24" --netmask
"255.255.255.0"
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- s: Serial number of the camera
·
-force-addr: Force IP command
·
-ip: New IP address
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-netmask: New subnet mask
Passwords
How can the administrator password be reset?
·
If you have changed the camera's administrator password and you do not remember it, you must reset the
camera to the factory settings in order to assign a new password.
To do this, boot the camera in the service
firmware , reset the camera to factory settings and reboot it in the runtime firmware .
Firmware
How to update the camera firmware?
·
When logging on to IDS NXT cockpit, it is checked whether the firmware on the camera is up-to-date. If this
is not the case, a message is displayed. The firmware update for IDS NXT rome is not performed with the
IDS NXT cockpit. How to proceed is described under
Firmware update .
What to do if the camera runs unintentionally in the service firmware?
·
If a critical error occurs during operation, the camera is restarted in the service firmware. The camera
remains in the service firmware until it is rebooted - either by using the
IDS Vision Cockpit or by
disconnecting the camera from power supply. You can also boot the camera in the runtime firmware.
What to do if the network connection was interrupted during a firmware update?
·
If the camera's network connection is interrupted while a firmware update is running, the firmware update
cannot be restarted. In this case, briefly disconnect the camera from the power supply and then restart the
firmware update.
Vision Apps
Are there new versions of the vision apps for my camera?