IDK FDX-64, User Manual

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FDX-64 Users Guide
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10 Troubleshooting
In case this device does not work correctly, please check the following items first.

Are this device and the connected devices turned on normally?

Are cables connected correctly?

Are there no loose connections?

Are cables that are appropriate to this device being used?

Are signal specifications of connected devices matched to each other?

Are settings of the sink device correct?

Are there any close objects that may cause noise?
If the problem still cannot be solved, perform the following actions. Refer to manuals of connected devices as
well, since they may possibly be the cause of the problem.
Problem Cause/Check item/Solution Page
Video output
Video is not output. If there are no problems with cable connections, first check [1] and [2]
below.
－
[1] Is the EDID resolution setting of this device set to the input
resolution supported by the sink device?
If the EDID resolution is set to 480i, 576i or 1080i, the video may not
be output to the sink device that does not support the interlaced
signals.
Vertical synchronous frequency: For TV output resolutions (480i to
1080p), video of 59.94 Hz or 60Hz may not be output. PC output
resolutions (VGA to WUXGA/QWXGA) may not be output to LCD
TVs and plasma TVs.
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[2] Are signals output from the source device?
If the input resolution is displayed in
“INPUT STATUS”, check [3] to
[6]; if
“No Signal” is displayed, check [7] and [8].
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[3] If signals protected by HDCP are input, does the sink device support
the HDCP?
If the sink device does not support HDCP, those signals cannot be
output. Some source devices check the HDCP of the sink device to
output appropriate signals, but the FDX may not output video if
connected to a sink device that does not support HDCP since the
FDX supports HDCP. In such a case, disable the HDCP input from
the source device.
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