Idex Fast & Fluid X-SMART, Original Manual

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5 Troubleshooting
5.1 General troubleshooting procedure
1. Try to solve the problem with the information in this manual.
See
§ 5.3
.
2. If it is not possible to solve the problem with the information in
this manual, contact service. See
§ 5.2
.
5.2 Contact service
1. Find the type plate on the plate next to the emergency stop
switch. See
§ 3.1.4
.
2. Take a note of the model number and the serial number of the
machine.
3. Contact your supplier or manufacturer.
See www.fast-fluid.com (Fast & Fluid Management Europe
and Asia) or www.fluidman.com (Fluid management, U.S.A.).
5.3 Troubleshooting guide
Note
For all error messages on the computer: see the
help topic in the dispense software.
Problem Possible cause Possible solution
Main power supply is
present but the machine
does not work.
The emergency stop switch is
active. Reset the emergency stop switch.
See
§ 3.2.3
.
The machine has a failure
and does not respond
correctly to the request from
the dispense software.
The failure could be mechanically
or electronically.
Push the emergency stop switch to reset
the machine. Reset the emergency stop
switch. See
§ 3.2.3
.
If the machine still has a failure, contact
service. See
§ 5.2
.
Troubleshooting X-Smart V 1.4