IDEAL Touch Installation Manual Download Page 1 | Manualshive

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Installation guide

Connected wireless room thermostat

Logic Combi C / Vogue Gen 2 Combi
Logic Max Combi C / Vogue Max Combi

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Summary of Contents for Touch

Page 1: ...Installation guide Connected wireless room thermostat Logic Combi C Vogue Gen 2 Combi Logic Max Combi C Vogue Max Combi ...

Page 2: ...2 ...

Page 3: ...ouch kit contents 5 Thermostat location guidelines 5 Location guidelines 6 Installation 8 Boiler transceiver 12 Ideal Touch app 13 Gateway pin 13 Using the Ideal Touch thermostat 14 Default times 14 Troubleshooting 15 Battery replacement 16 Warranty 17 ...

Page 4: ...Qs can be found at www idealboilers com The Ideal Touch Connect thermostat must be installed by a competent person Read the instructions carefully Failure to follow these instructions can damage the product or cause a hazardous condition Getting started The Ideal Touch app is available to download from the Apple app store and on Google Play To save time the householder may want to download the app...

Page 5: ...ed to the householder The central heating temperature control knob should normally be set in the mid position Signed Date UIN 217679 A01 Installation guide Wireless room thermostat with hot water control DHW single zone CH Logic Heat H Logic System S Vogue System Thermostat location guidelines In between the boiler transceiver and the Touch thermostat there must be Less than 20 metres No more than...

Page 6: ... more than 1 metre away from other wireless devices such as wifi boosters cordless phones and mobile phones The gateway and the thermostat must be forward of the front plane of the boiler by at least 1 metre The gateway and the thermostat must be less than 20 metres from the boiler 1 2 3 1m min Gateway Boiler ...

Page 7: ...way and between the boiler and the thermostat There must be no walls running along RF path from the boiler to the gateway or the boiler to the thermostat There must be no large metallic objects e g american fridge freezer large mirrors or windows between the boiler and the gateway or between the boiler and the thermostat 4 5 6 ...

Page 8: ...ng a small flat bladed screwdriver into the slot situated centrally at bottom of blanking plate Remove link wire plug keep in a safe place Connect the Touch transceiver electrical plug Push fit the Touch transceiver into the boiler Blanking Plate Link Plug Transceiver Transceiver Installation 1 2 3 4 ...

Page 9: ...from boiler Locate the gateway adjacent to the house wireless router and connect the supplied ethernet cable from the gateway to the wireless router as shown Connect the Gateway power cable and 3 pin plug together then connect the 3 pin plug to a convenient mains socket Note DO NOT yet power up the gateway 5 6 7 10 8 9 Ethernet cable white supplied Gateway power cable supplied 3 pin plug supplied ...

Page 10: ...n within 20 seconds electrically isolate the boiler remove one battery and repeat from step 8 When successfully connected the screen shown on the left will be displayed Set the 24hr clock then select DONE Set the date then select DONE If the screen goes blank before set up is complete tap the screen and select MENU to access Help Settings to set time and date When set up is complete the screen wil...

Page 11: ...lied 3 pin plug supplied Gateway supplied Gateway LED indication Wireless router not supplied Off On Auto MON 10 20 ZONE 1 Tap screen to wake up the thermostat Immediately power up the gateway and after the LED initialisation sequence approx 1 min the gateway LED will go green indicating that it has successfully connected 16 17 19 Installation Tap the triangle to progress The display will now show...

Page 12: ...e normal operation is indicated by all three green lights being illuminated Transceiver 1 2 3 RF connection Boiler transceiver connected to thermostat and boiler transceiver connected to gateway Power Power is being supplied to the boiler transceiver Opentherm connection Opentherm signal to the boiler is working correctly 1 2 3 ...

Page 13: ...w the in app instructions Smart phone tablet PC Minimum operating requirements iOS 9 Android 4 4 3 Latest version of chrome safari firefox or internet explorer on Mac OS Windows 7 Gateway pin SN 21182300000001 GATEWAY ETHERNET MAC F8 81 1A Q3 7C FA UK HU5 4JN National Av Made in TUNISIA IP30 CF 527 5V 120mA PIN XXXX XXXX XXXX During app set up the gateway pin will be requested Locate the 12 digit ...

Page 14: ...Fri 06 00 08 00 16 00 22 00 Sat 06 00 08 00 16 00 22 00 Sun 06 00 08 00 16 00 22 00 Using the Ideal Touch thermostat Rotate to boost temperature Tap to change operating mode Actual room temperature Actual room temperature Target room temperature Tap to access main menu 20 5 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE HELP SETTINGS Flame symbol indicates heating on ...

Page 15: ... is showing Press the warning triangle If Zone 1 Fault is shown refer to location guidelines If Boiler Fault is shown check boiler display and refer to boiler installation manual No response to temperature time adjustments Check the left hand light on the Boiler transceiver If this is off refer to the location guidelines Touch thermostat screen is blank after tapping Check the batteries are insert...

Page 16: ...If the batteries run out then central heating and hot water will continue to operate during the set time periods but room temperature control will become less accurate Un clip the thermostat from its cradle by sliding the Touch thermostat upwards Using a flat bladed screwdriver remove the rear cover Replace batteries and refit battery cover ...

Page 17: ...numbers Northern Ireland 02890 331444 Elsewhere in the UK 01482 498660 Our normal working times excluding Bank holidays are 8am 6pm Monday to Friday 8am 4pm Saturday 8am 12 noon Sunday The warranty does not apply To any defect damage or breakdown caused by deliberate action accident misuse or third party interference including modification or failed batteries To any defect damage or breakdown caus...

Page 18: ...Technical Helpline T 01482 498663 SCAN HERE FOR FURTHER HELP For more detailed installation instructions and user guide see www idealboilers com Ideal Boilers Ltd P O Box 103 National Avenue Hull HU5 4JN www idealboilers com 216091 A01 ...

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